Parts Advisor

4 months ago

O'Fallon, United States Auffenberg Dealer Group Full time
What We're Looking For

Auffenberg Dealer Group is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

About Us

Join us at Auffenberg Dealer Group, a family owned group since 1942 We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with a progressive management staff, state of the art tools and cutting edge technology apply today

What We Offer
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Full Supplemental Insurance Menu
  • FSA (Flexible Spending Account)
  • Paid Time Off
  • 401K w/Match
  • Cardinals, Blues, Fox, Muny, Ballpark Village Tickets
Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up
Qualifications
  • Have a High School Diploma or equivalent
  • Have experience with auto parts sales (preferred)
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

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