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Compliance Specialist
4 months ago
As a Compliance Specialist, you will assist with third party due diligence guidelines and processes for software vendors, ISOs and other Partners.
ESSENTIAL DUTIES:
Company compliance responsibilities:
Review OFAC checks for the portfolio.
Conduct routine audits to guarantee adherence to card brand regulations (Visa, MasterCard, American Express, Discover).
Perform internal audits to verify the accuracy and efficiency of all processes.
Collaborate with card brands and processors for annual audits.
Monitor compliance alerts from processors.
Coordinate company-wide BSA/AML training sessions.
Provide FCRA and UDAAP training to employees.
Stay informed about regulatory changes and industry standards.
Assist in crafting and maintaining compliance policies and procedures.
Collaborate closely with internal departments such as Legal, IT, and Operations to ensure regulatory compliance.
ACH-specific Compliance Responsibilities:
Ensure that EpicPay adheres to all ACH Third-Party Sender/Service Provider requirements.
Educate merchants on ACH processing procedures and their associated responsibilities.
Monitor and uphold compliance with ACH rules and regulations.
Perform regular reviews of ACH transactions to detect and resolve any compliance issues.
Work collaboratively with relevant departments to implement corrective measures when necessary.
Participate in the continuous improvement efforts for ACH processing and reporting as mandated by NACHA.
Verify compliance with past audits and support upcoming audit processes.
Aid in the revision of ACH terms and conditions as needed.
REQUIRED SKILLS/ABILITIES:
Proficiency in PC operation, including advanced skills in Microsoft Office Suite applications.
Problem-solving abilities.
Accurate and efficient data entry skills.
Exceptional verbal and written communication abilities.
Strong interpersonal skills with a focus on customer service excellence.
Meticulous organizational capabilities coupled with acute attention to detail.
Proven track record of effective time management, consistently meeting deadlines.
Capacity to maintain focus on tasks at hand.
Possesses the ability to juggle multiple tasks and effectively manage projects.
Adaptability to thrive in a fast-paced and occasionally high-pressure environment.
Sound judgment and decision-making skills for resolving diverse issues.
Collaborative approach to working with team members and cross-functional departments
EDUCATION AND EXPERIENCE:
Education: High School diploma or equivalent; however, an associates or bachelors degree is preferred.
Required Experience: At least 3 years of experience in credit card and merchant payment processing.
Preferred Experience: Minimum of two years of compliance experience, specifically with a strong understanding of NACHA Rules & Regulations.
PHYSICAL REQUIREMENTS:
Working Conditions: This is a hybrid position. Call Center/Office environment. Some overtime may be required.
Physical Activities: Occasional standing, stooping, reaching and lifting up to 25 pounds.
Physical Demands: Prolonged periods of sitting at a desk, typing on a computer keyboard, and speaking on the telephone. Frequent repetitive motions.
