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Receptionist/Cashier

4 months ago

Jacksonville, United States Ernie Palmer Toyota Full time

****

Position: Service and Parts Cashier

Department: Administrative and Service

Position reports to: Controller

**General Description:**

The service cashier has the primary responsibility for closing service repair orders, collecting payment, and ensuring customer satisfaction.

**Duties and Responsibilities:**

- Close all completed repair orders and notify the service advisor or customer of the total charges

- Check the accuracy of the repair orders making sure the correct amount of labor has been charged and corresponding parts entered on the repair order.

- Maintain the proper procedures for the collection of shop supplies, gas, oil and grease, and sales taxes.

- Prepare the proper billing information for charge and extended warranty repair orders including necessary copies and purchase orders.

- Maintain the filing system of repair order copies foe quick retrieval of information

- Reconcile daily the total of funds collected to the balance in the cash drawer, documenting any discrepancies.

- Ensure that each customer has been promptly assisted and notify management of any customers that might be dissatisfied with their bill or service work performed.

- If necessary, assist service advisors, the service manager and receptionist in taking customer appointments or messages.

**Skills Required and Physical Demands:**

- Excellent math and clerical skills.

- Experience as a cashier customer service representative, or accounting clerk.

- Ability to communicate verbally with customers and other employees.

**Apply for Receptionist/Cashier**

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