Guest Services Associate

3 months ago


Scottsdale, United States Marriott Vacations Worldwide Full time

Hourly Rate: $20.50

JOB SUMMARY

Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?

If so, the Front Office at Marriott Vacations Worldwide might be the place for you You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.

As a Guest Service Associate, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.

CORE WORK ACTIVITIES

  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends, and holidays.
  • Perform other reasonable job duties as requested by Supervisors.


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Scottsdale, United States Wax Center Partners Full time

    Job Type Full-time, Part-time Description Join Our Team as a Guest Service Associate! Are you ready for a career where every day is filled with the opportunity to make someone feel confident, beautiful, and empowered? Wax Center Partners, a proud franchisee of European Wax Center, is seeking vibrant and energetic individuals just like you to join our team as...


  • Scottsdale, United States Wax Center Partners Full time

    Job Type Full-time, Part-time Description Join Our Team as a Guest Service Associate! Are you ready for a career where every day is filled with the opportunity to make someone feel confident, beautiful, and empowered? Wax Center Partners, a proud franchisee of European Wax Center, is seeking vibrant and energetic individuals just like you to join our team as...


  • Scottsdale, United States Wax Center Partners Full time

    Does the idea of earning unlimited commission plus a generous bonus drive you to want to succeed?Are you looking to put your talent for sales and love of the beauty industry to good use?Do you thrive in a fast-paced, results-driven team environment?If so, WE'VE GOT YOUR NEXT GREAT CAREER OPPORTUNITY! We are a dynamic professional salon service committed to...


  • Scottsdale, Arizona, United States XHIBITS LLC Full time

    Become a Part of the Xhibits FamilyWe are seeking motivated individuals to join our Guest Relations team and act as representatives for all visitors at Xhibits attractions. If you thrive in a dynamic environment and enjoy engaging with diverse individuals, this opportunity may be ideal for you.Position Overview:Role Summary:Execute daily tasks related to...


  • Scottsdale, Arizona, United States Vacatia, Inc. Full time

    Job OverviewCompany Background:Vacatia, Inc. is a pioneering hospitality firm dedicated to transforming the timeshare landscape through innovative discovery, booking, and stay experiences. Our goal is to create advanced travel programs that provide families with exceptional vacation experiences year after year. As a venture capital-backed organization based...


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Position OverviewAs a vital member of our team, the Front Desk Agent plays a crucial role in ensuring guest satisfaction and smooth hotel operations. This position requires a commitment to providing exceptional service and maintaining the highest standards of professionalism.Key ResponsibilitiesGuest Interaction: Approach all interactions with guests and...


  • Scottsdale, Arizona, United States Marriott International, Inc Full time

    Position OverviewAs a Guest Services Coordinator, you will play a pivotal role in ensuring that our guests have a memorable and enjoyable experience. Your responsibilities will include facilitating smooth check-in and check-out processes while delivering exceptional service throughout their stay. Key Responsibilities: Actively engage with guests to provide...


  • Scottsdale, Arizona, United States Marriott International, Inc Full time

    Additional InformationFull-Time, Pay Rate: $20.10/hour, Flexible Schedule RequiredJob Category: Rooms & Guest Services OperationsSchedule: Full-TimePosition Type: Non-ManagementPOSITION SUMMARYIn our organization, the role extends beyond merely facilitating guest check-ins and check-outs. We aim to create an experience that is both memorable and distinctive....


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Position OverviewAs a key member of our hospitality team, the Front Desk Agent plays a vital role in ensuring a positive experience for all guests. This position requires a commitment to exceptional service and adherence to company standards.Key ResponsibilitiesEngage with guests and colleagues in a welcoming and service-oriented manner.Uphold high standards...


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Position OverviewAs a vital member of our hospitality team, the Front Desk Agent plays a crucial role in ensuring a welcoming and efficient experience for all guests. This position requires a commitment to providing exceptional service and maintaining the highest standards of professionalism.Key ResponsibilitiesEngage with guests and colleagues in a...


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Position OverviewThe Front Desk Agent plays a crucial role in ensuring a welcoming atmosphere for all guests. This position requires a commitment to exceptional service and adherence to company standards.Key ResponsibilitiesEngage with guests and colleagues in a positive, service-oriented manner.Uphold high standards of personal appearance and grooming,...


  • Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Position OverviewAs a vital member of our team, the Front Desk Agent plays a crucial role in ensuring a welcoming atmosphere for all guests. This position requires a commitment to providing exceptional service and maintaining the highest standards of professionalism.Key ResponsibilitiesEngage with guests and colleagues in a courteous and service-oriented...


  • Scottsdale, Arizona, United States Hilton Hotel Event & Conference Center Full time

    The Hilton Hotel Event & Conference Center is currently in search of a Front Desk Supervisor to support the oversight of the Guest Services Division. This supervisory role is crucial for ensuring that all team members deliver outstanding customer service, accurately process charges, and effectively close out daily operations. Key Responsibilities:...


  • Scottsdale, Arizona, United States Travel + Leisure Full time

    Welcome to Your Next Adventure At Travel + Leisure Co., our goal is straightforward: to create unforgettable vacation experiences. Our Vacation Ownership division encompasses brands such as Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and the innovative Sports Illustrated Resorts. With over 19,000 dedicated team...


  • Scottsdale, United States Marriott Full time

    Additional Information Dining Room Attendant, Food Runner Job Number 24144913 Job Category Food and Beverage & Culinary Location JW Marriott Scottsdale Camelback Inn Resort & Spa, 5402 East Lincoln Drive, Scottsdale, Arizona, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs...


  • Scottsdale, Arizona, United States Hilton Hotel Event & Conference Center Full time

    The Hilton Hotel Event & Conference Center is actively seeking a Front Desk Supervisor to support the leadership of the Guest Services Division. This supervisory role is essential in ensuring that all team members deliver outstanding customer service, accurately process transactions, and effectively conclude daily operations. Key Responsibilities:...


  • Scottsdale, Arizona, United States Highgate Hotels Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Hampton Inn & Suites Scottsdale Riverwalk.Job Summary:The Guest Services Agent will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience throughout their stay. This...


  • Scottsdale, Arizona, United States Travel + Leisure Full time

    Position Overview:As a Guest Services Representative, you will be the first point of contact for our guests, ensuring a warm and inviting atmosphere from the moment they arrive.Key Responsibilities:- Provide exceptional service to guests during their stay, from check-in to check-out.- Maintain a friendly and professional demeanor while addressing guest...


  • Scottsdale, Arizona, United States Marriott International Inc Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Marriott International Inc. As a Guest Service Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.Key ResponsibilitiesProvide personalized service...


  • Scottsdale, Arizona, United States Marriott International Inc Full time

    POSITION OVERVIEWThe Guest Services Coordinator is responsible for addressing guest inquiries and requests for specialized services, such as transportation and reservations, by coordinating arrangements or connecting with suitable service providers. This role involves responding to unique guest needs and ensuring their satisfaction through follow-up...