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Accounts Receivable Specialist

4 months ago

Woodbridge, United States ProSmile Full time

Job Title:

Accounts Receivable Specialist

Department/Location: Woodbridge, NJ

FLSA Status: Non-Exempt

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi-specialty dental practices in New Jersey, with an expanding footprint in D.C., Pennsylvania, and Maryland. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients.

Position Summary

We are seeking a detail-oriented and experienced Accounts Receivable Specialist to join our finance team. The Accounts Receivable Specialist will be responsible for managing the accounts receivable process, including invoicing, collections, and reconciliation. This role requires strong analytical skills, excellent communication abilities, and a thorough understanding of accounts receivable principles and procedures.

Duties and Responsibilities

The duties include, but are not limited to:

+ Invoicing: Generate and distribute customer invoices accurately and in a timely manner. Verify invoice details, including pricing, terms, and discounts. Ensure invoices are sent via email, mail, or electronic billing platforms as appropriate.

+ Billing Disputes: Address billing discrepancies, disputes, and inquiries from customers.

Investigate and resolve issues related to invoicing errors, payment discrepancies, and account reconciliations. Communicate with customers to resolve outstanding balances and ensure prompt payment.

+ Collections: Monitor accounts receivable aging reports and follow up on the past due invoices. Contact customers via phone, via email, or mail to request payment and negotiate payment terms as needed. Document collection efforts and maintain accurate records of customer communications.

+ Cash Application: Apply customer payments to open invoices accurately and efficiently. Reconcile customer accounts and resolve any discrepancies between payments received and outstanding balances.

+ Credit Management: Review and assess customer credit applications and credit limits. Make recommendations for credit approvals or adjustments based on creditworthiness and payment history.

Monitor customer credit balances and escalate potential credit risks as needed.

+ Account Reconciliation: Reconcile accounts receivable sub-ledger to the general ledger on a regular basis.

Investigate and resolve any variances or discrepancies in a timely manner.

+ Reporting: Prepare and analyze accounts receivable reports, aging summaries, and collection metrics. Provide regular updates on accounts receivable performance and aging trends to management.

+ Process Improvement: Identify opportunities to streamline accounts receivable processes and improve efficiency. Implement best practices and automation solutions to optimize workflow and reduce manual tasks

+ Perform miscellaneous job-related duties as assigned

Qualifications

+ High School Diploma or GED is required.

+ Minimum of years of experience in accounts receivable or related finance roles.

+ Strong under standing of accounts receivable principles, practices, and procedures.

+ Proficiency in accounting software (e.g., QuickBooks, SAP) and Microsoft Excel.

+ Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.

+ Strong attention to detail and accuracy in data entry and reconciliation

+ Ability to prioritize tasks and manage time effectively in a fast-paced environment.

+ Experience with collections and negotiation techniques preferred.

Knowledge and Skills/Expected Competencies

+ Ability to use independent judgment and to manage and impart confidential information.

+ Strong communication and interpersonal skills.

+ Ability to clearly communicate medical information to professional practitioners and/or the general public.

+ Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines.

+ Ability to provide guidance and training to professional and technical staff in area of expertise.

+ Helpful and constructive view of working with others to achieve positive outcomes.

+ Ability to develop and implement new approaches to improve processes, procedures or the general work environment.

+ Ability to review critical issues, effectively solve problems and create action plans

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. ProSmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

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