Customer Service Partner Specialist
4 weeks ago
Job Location
Corporate Headquarters - Phoenix, AZ
Remote Type
Hybrid
Salary Range
$19.00 - $19.00
Description
CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policyholders, we provide a variety of solutions to make this difficult time easier.
Our office is located in North Central Phoenix. New employees will complete in office training for approximately 4 - 5 weeks. Additionally, employees will work in office until they show proficiency in the role. Then they may start working from home on a hybrid basis, and will be required to come to the office periodically for training and/or meetings.
Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.
We are seeking ambitious, highly motivated individuals to provide superior service and encourage repeat business from insurance companies and their customers.
Position Purpose: Provide prompt, courteous and efficient communication to prospective partners, to determine their scope of business and build a partnership with CRS.
Duties and Responsibilities
- Support the company's partner network with onboarding potential service providers.
- Identify new contractor opportunities for the assigned line of business. Network and establish a partner base.
- Make sales calls to potential partners via phone. Document progress of activities in Salesforce application.
- Generate new relationships by cold calling, networking and client/associate referrals.
- Partner with the Sales Team to create and deliver presentations.
- Follow-up on requests via phone, meeting, or email.
- Following the receipt of claims, support the partner network and the department's claims process.
- Maintain partner network by keeping current with supply and demand, changing trends, industry indicators and competitors.
- Maintain and document renewals for partner relationships as required.
- Provide performance reports as requested.
- Performs other related duties as necessary or as assigned.
(Skills/Abilities)
- Excellent sales and negotiation skills.
- Exceptional customer service skills.
- Demonstrated verbal and written communication skills.
- A desire to motivate and excite others about the business.
- Strong ability to build rapport and trust with new contacts.
- Ability to maintain relationships and accounts with emphasis on growth.
- Strong work ethic and determination.
- Ability to set, meet, and exceed goals.
- Effective interpersonal and communication skills with an emphasis on listening.
- Intermediate skills with Microsoft Office (Excel, Word, Outlook, PowerPoint)
- Typing speed of 40 wpm preferred
- High School Diploma or equivalent required
- College Coursework preferred.
- Experience with Salesforce preferred.
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