Customer Service Partner Specialist

4 weeks ago


Phoenix, United States CRS Temporary Housing Full time
Job Details

Job Location
Corporate Headquarters - Phoenix, AZ

Remote Type
Hybrid

Salary Range
$19.00 - $19.00

Description

CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and the policyholders, we provide a variety of solutions to make this difficult time easier.

Our office is located in North Central Phoenix. New employees will complete in office training for approximately 4 - 5 weeks. Additionally, employees will work in office until they show proficiency in the role. Then they may start working from home on a hybrid basis, and will be required to come to the office periodically for training and/or meetings.

Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.

We are seeking ambitious, highly motivated individuals to provide superior service and encourage repeat business from insurance companies and their customers.

Position Purpose: Provide prompt, courteous and efficient communication to prospective partners, to determine their scope of business and build a partnership with CRS.

Duties and Responsibilities
  • Support the company's partner network with onboarding potential service providers.
  • Identify new contractor opportunities for the assigned line of business. Network and establish a partner base.
  • Make sales calls to potential partners via phone. Document progress of activities in Salesforce application.
  • Generate new relationships by cold calling, networking and client/associate referrals.
  • Partner with the Sales Team to create and deliver presentations.
  • Follow-up on requests via phone, meeting, or email.
  • Following the receipt of claims, support the partner network and the department's claims process.
  • Maintain partner network by keeping current with supply and demand, changing trends, industry indicators and competitors.
  • Maintain and document renewals for partner relationships as required.
  • Provide performance reports as requested.
  • Performs other related duties as necessary or as assigned.
Qualifications

(Skills/Abilities)
  • Excellent sales and negotiation skills.
  • Exceptional customer service skills.
  • Demonstrated verbal and written communication skills.
  • A desire to motivate and excite others about the business.
  • Strong ability to build rapport and trust with new contacts.
  • Ability to maintain relationships and accounts with emphasis on growth.
  • Strong work ethic and determination.
  • Ability to set, meet, and exceed goals.
  • Effective interpersonal and communication skills with an emphasis on listening.
  • Intermediate skills with Microsoft Office (Excel, Word, Outlook, PowerPoint)
  • Typing speed of 40 wpm preferred
Education and/or Experience
  • High School Diploma or equivalent required
  • College Coursework preferred.
  • Experience with Salesforce preferred.


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