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Sales Manager

4 months ago

Santa Ana, United States Mr. Cooper Full time

**Sales Manager - Direct** Location: Santa Ana, CA, United States Req ID: 018605 Share:

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**Job Description** **Description** **When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 8 characters, 1 upper case letter, 1 number and 1 special character. Please make sure your name is formatted correctly and not in all uppercase.** **** ****Check It Out**** Were here to keep the dream of home ownership alive. Oh, and while were at it, were determined to change the lending industry itself. Its simple, but it wont be easy. And well need a great team behind us. (Thats where you come in.) We want to show the world that transparency, candor and collaboration arent just good values. Theyre good business. Working here isnt for people who want to punch a clock. Its for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living. **Essential Job Functions** * Daily sales management of Loan Officers including adherence to key metrics, time blocks, scheduling, sales strategies and technical skills * Development and improvement of overall processes including sales strategy, phone systems and lead generation systems * Responsible to provide ongoing coaching to Loan Officers to drive efficiency and increased sales production * Achieve monthly call queue performance standards * Enhance loan agent sales, customer service and technical skills * Monitor agent originations, fundings and loan conversion percentages performance * Responsible for all regulatory compliance functions for their teams including Reg B, Reg C, and RESPA * Weekly meetings informing staff of expectations, updates

and goals * Weekly training, covering new products and procedure changes * Weekly

meetings with AVPs /VPs * Sales Team pipeline management * Ensures that sales staff is following company policies and procedures * Recruiting, training and continued development of Loan Officers

conduct interviews and hire staff **Education/Experience Requirements** * Must have a high school diploma or equivalent. * Must have two years of management experience in the mortgage banking industry * Minimum of 5 years of mortgage banking sales experience is preferred. Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.

We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive. Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation. We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community. Job Requisition ID: 018605Job Category: SalesPrimary Location City: Santa AnaPrimary Location Region: CaliforniaPrimary Location Postal Code: 92705Primary Location Country: United States of AmericaPosting Organization: Mr. CooperLine of Business: OriginationAdditional Posting Location(s): Alternate Requisition: No**Summary** Staff are responsible for originating mortgage products directly to customers through a centralized telemarketing channel. Firms typically establish call centers in lower cost cities that can serve national sales platforms.

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