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Support Specialist

3 months ago

Denison, United States ARstrat LLC Full time
Position Summary Serve as the Liaison between the client and our Arstrat office.

  • Up To $250.00 Bonus Monthly
Position responsibilities.
  • Review accounts sent via e-mail from both the client and Arstrat staff for resolution.
  • Submit insurance billing requests to the client.
  • Update accounts with information received from the client and Arstrat offices.
  • Process itemized statements requested by patients, insurances and attorneys
  • Process correspondence sent to our office by the patients, insurances and attorneys
  • Facilitate adjustments and cash transfer request
  • Follow up on disputed accounts to check for resolution
  • Facilitate missing payment research with the Vendor
  • Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
  • Proficient in Excel and Microsoft word
education and experience
  • High school diploma or college degree from an accredited college or university
  • 2-3 years of experience in a healthcare back-office function or customer care function
work environment / physical requirements
  • Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
  • Must be able to sit for extended periods of time.


Arstrat is an equal employment opportunity employer.