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Client Services Associate, Home Health
4 months ago
BAYADA Home Health Care has an immediate opening for a Client Services Associate in our Cabarrus Visits office located in Concord, NC. If you are looking for an exciting career opportunity in a growing industry, a Client Services Associate could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.The Client Services Associate will:Provide superior customer service and quality home careFocus on managing coordination of client services and emergent scheduling issuesManage your Client Services Manager caseload while proactively growing itBuild lasting relationships with clients, referral sources, payors and community organizationsDevelop strong, communicative relationships with the teamMaintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications for a Client Services Associate:Bachelor degree is requiredPrior knowledge of/experience with Medicare and OASIS a plusPrior medical office or home care experience preferredPrior supervisory experience a plusDemonstrated record of successfully taking on increased responsibility (goal achievement)Ambition to grow and advance beyond current positionStrong computer skills required (electronic medical record)Excellent communication and interpersonal skillsBAYADA Offers:BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance programTo learn more about BAYADA Benefits, click hereComprehensive salaryMedical / Dental / Prescription / VisionPaid time offTuition reimbursement401k with company matchAs an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
