Sales Associate

9 hours ago


Fitchburg, United States Rockys Ace Hardware Full time

Rocky's Ace Hardware, 21 John Fitch Highway, Fitchburg, Massachusetts, United States of America Req 104 Tuesday, November 19, 2024 Position Summary: This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently, and performing cash register operations. The sales associate plays a key role in providing amazing customer service by engaging the customer and determining their needs and project requirements. Responsibilities: Ability to combine amazing customer service with strong sales skills; Perform all tasks in the store including cashiering, product placement, receiving merchandise, processing shipments, store stocking, maintaining store cleanliness, and operating equipment; Work with the management team to achieve established sales and productivity goals; Assist in maintaining the good working condition of store equipment; Collaborate with management to develop and execute ideas and activities to increase store traffic; Ensure that end-caps, dump bins, and feature displays are properly merchandised and maintained; Ensure each customer receives amazing service following the Helpful Customer Service behaviors and mystery shop standards; Greet customers as they enter the store; Maintain awareness of all promotions and advertisements; Accurately and efficiently ring on registers and maintain all cash at registers; Maintain an orderly appearance of the register area and ensure supplies are stocked; Solicit customers to open an Ace Rewards card; Issue receipts, refunds, credits, or change due to customers; Attend mandatory monthly store meetings; Other responsibilities as assigned by store management. J-18808-Ljbffr


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