Customer Service Lead
1 week ago
MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone.
Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right thing has far-reaching ripples, where people are at the heart of every decision and were pizza powers possibility.
Compensation: $17.00 / hour + an incredible tip share program. Our Restaurant Squad Members average almost $4/hour in tip earnings
- Crew Members are also eligible for:
- Paid sick time
- FREE pizza and salad, and beverages
- Pet insurance
- Discounted gym membership
- Free counseling sessions
- Medical/dental/vision/basic life/disability
- 401(k) retirement
As a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. You set the example of what it means to serve, what it means to create a place and platform were everyone can experience pizza that is personal.
You will lead the making of pizzas for the veggie pilers, the pepperoni perfectionists, and the plant-based pioneers. Pizzas built for the carb cutters and the culinary experimentalist. Together we're creating an experience were pizza is personal, and everyone belongs.
Over 70% of MOD Leaders are promoted internally. When we say everyone belongs it means support our employees reaching for what's possible. United by a love of great food and good mentorship, our Squad helps each other get to where they are going.
Because at MOD; ALL PIZZAS ARE WELCOME
Key Responsibilities
- Be an example of MOD values and behaviors and exemplify a service mindset through effective leadership
- Help create a MOD vibe that our customers expect
- Coach Shift Supervisors to keep the energy high and create a positive vibe on the shift
- Demonstrate, train and coach Squad in all methods for accomplishing store tasks
- Demonstrate knowledge of all Operational Standards and resources
- Partner with General Manager to engage the board community of our restaurant
- Minimum of 1 year of customer service or restaurant leadership
- Experience successfully leading, coaching, training, and motivating front line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
At our table, everyone has a place. Explore your inner pizza enthusiast and feel right at home. Apply today to work in a restaurant that is more of a movement.
This job posting is not intended to be exhaustive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. MOD is a fair chance employer. Los Angeles County qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Stories From The Journey
Nearest Major Market: Baltimore
Job Segment: Food Service, Chef, Culinary, Operations, Hospitality
-
Customer Service Representative
4 days ago
Glen Burnie, Maryland, United States McDonald's Full timeAbout McDonald'sWe are a leading fast-food chain committed to providing exceptional customer experiences.Job SummaryWe are seeking a Customer Service Representative to join our team in closing shifts. As a key member of our crew, you will be responsible for ensuring a positive experience for our customers, preparing food to our high standards, and partnering...
-
Customer Service Representative
1 week ago
Glen Burnie, Maryland, United States Burlington Full timeCashier Job DescriptionBecoming a part of the largest off-price retail stores in the nation requires skills, patience, and dedication.As a Cashier, you will interact with customers, process transactions, and maintain a clean store environment.The key responsibilities include:Delivering excellent customer service and resolving issues promptlyMaintaining...
-
Customer Service Shift Supervisor
1 week ago
Glen Burnie, United States Signature Flight Support Corporation Full timeSignature Aviation is a Leads and directs activities of Customer Service Representatives engaged in providing requested services to general aviation aircraft, customers, passengers and crew. May perform the same or similar functions as those assigned to the workgroup. Monitors performance of Customer Service Representatives to ensure technical accuracy,...
-
Customer Service Representative
5 days ago
Glen Burnie, Maryland, United States Wingstop Full timeJob DescriptionWe are seeking a highly motivated and customer-focused Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant team, you will be responsible for delivering exceptional service to our guests by greeting them warmly, answering their questions, taking and delivering orders in a timely manner, and ensuring that...
-
Customer Service Shift Supervisor
7 days ago
Glen Burnie, United States Signature Aviation Full timeJOB DESCRIPTION Signature Aviation is a Leads and directs activities of Customer Service Representatives engaged in providing requested services to general aviation aircraft, customers, passengers and crew. May perform the same or similar functions as those assigned to the workgroup. Monitors performance of Customer Service Representatives to ensure...
-
Customer Service Representative
1 month ago
Glen Burnie, United States Signature Flight Support Full timeSignature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and...
-
Perishable Associate
1 week ago
Glen Burnie, Maryland, United States Food Lion Full timeFood Lion is hiring a Perishable Associate in Glen Burnie, MD. As a customer service professional, you will provide excellent service within the perishable department, maintaining high standards and contributing to maximizing sales through effective customer interactions.Job Responsibilities:Maintain quality customer service within the perishable...
-
Glen Burnie, Maryland, United States Arundel Federal Savings Bank Full timeAbout Arundel Federal Savings BankWe are a community-minded bank committed to providing personal, friendly service. With offices in Brooklyn, Glen Burnie, Pasadena, Severna Park, and Annapolis, we strive to know our customers by name.Job SummaryWe are seeking a Customer Service Representative to provide exceptional customer service in our branches. As a key...
-
Entry Level Representative
1 day ago
Glen Burnie, United States Apply Today! Full timeOur firm is an innovative private consulting firm that recently opened a new branch. The firm is associated with the nation's leading telecommunications companies and offers a wide variety of services in marketing, sales, business administration, and business management. The local team represents our client and is looking for new additions to grow the...
-
Glen Burnie, United States Rotech Inc Full timeAbout Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech...
-
Sales & Customer Service Associate
4 months ago
Glen Burnie, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Glen Burnie 7927 Ritchie Hwy Ste E Glen Burnie, MD 21061 Do you have a passion for helping others? At the Massage Envy Glen Burnie franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience...
-
Lead Driver
4 weeks ago
Glen Burnie, United States Sharps Medical Waste Services Full timeLead Route Service Tech Job DetailsJob Type Full-time Baltimore, MD, MD Description Come join the 2nd largest Medical Waste Service Provider in the country for an exciting position! We provide excellent customer service to local hospitals and healthcare professionals and represent one of the most prominent companies in the Medical Waste Industry. Join an...
-
Phlebotomist Specialist
4 weeks ago
Glen Burnie, United States Labcorp Full timeJob DescriptionAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work...
-
Phlebotomist Specialist
4 weeks ago
Glen Burnie, United States Labcorp Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in either a...
-
Phlebotomist Specialist
1 month ago
Glen Burnie, United States Labcorp Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a...
-
Phlebotomist Specialist
4 weeks ago
Glen Burnie, United States Labcorp Full timeAt Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in either a...
-
Service Manager
2 months ago
glen burnie, United States KODIAK Construction Recruiting & Staffing Full timeJob Title: HVAC Service ManagerLocation: Glen Burnie, MDJob Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Service Managers act as champions for our clients brand, they collaborate with teammates and demonstrate to the community their company values. Service Managers direct day-to-day field service operations...
-
Service Manager
4 weeks ago
glen burnie, United States KODIAK Construction Recruiting & Staffing Full timeJob Title: HVAC Service ManagerLocation: Glen Burnie, MDJob Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Service Managers act as champions for our clients brand, they collaborate with teammates and demonstrate to the community their company values. Service Managers direct day-to-day field service operations...
-
Service Manager
2 months ago
Glen Burnie, United States KODIAK Construction Recruiting & Staffing Full timeJob Title: HVAC Service ManagerLocation: Glen Burnie, MDJob Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Service Managers act as champions for our clients brand, they collaborate with teammates and demonstrate to the community their company values. Service Managers direct day-to-day field service operations...
-
Service Manager
2 months ago
Glen Burnie, United States KODIAK Construction Recruiting & Staffing Full timeJob Title: HVAC Service ManagerLocation: Glen Burnie, MDJob Summary: Are you passionate about leading teams and delivering exceptional customer experiences? Service Managers act as champions for our clients brand, they collaborate with teammates and demonstrate to the community their company values. Service Managers direct day-to-day field service operations...