Vice President of Operations

1 week ago


White Plains, United States Compass Group Full time

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Responsibilities Working as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted. Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs. Directs business to achieve high performance as measured by the company scorecard. Successfully builds relationships at all levels of the organizations. Identifies client's needs. Communicates account progress and new Company programs to client. Conducts and/or monitors customer, client and associate satisfaction surveys. Visits clients and facilities regularly. Delivers the corporate communications and priorities to both the region team members and clients. Builds an effective and results achieving team within the region. Communicates effectively with all team members. Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction. Develops and monitors realistic and accurate budget and forecasts. Ensures that the Region is meeting financial performance and client forecasts. Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact. Ensures that Operations Team members are performing their responsibilities effectively. Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly audits. Other Forms of Compensation: Bonus Eligible Associates at CCL are offered many fantastic benefits: Medical Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Employee Assistance Program Flexible Spending Accounts (FSAs) CCL maintains a drug-free workplace. #J-18808-Ljbffr



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