Constituent Services Representative

2 weeks ago

Santa Rosa, United States U.S. House of Representatives Full time

Organization

?U.S. House of Representatives, Santa Rosa, CA (Democrat)

Position Title

Constituent Services Representative

??Position Type

Full-time

??Position Location

Santa Rosa,CA?

Must already be within a commutable distance OR open to relocating without assistance.

Position Description

A Senior Democratic Member of Congress seeks Constituent Services Representative for his office in Santa Rosa, California. The Constituent Services Representative responsibilities include answering casework correspondence and verbal communications with constituents; acting as liaison with federal, district, and local agencies for the Member and constituents; office administrative responsibilities and other duties important to serving the people of the congressional district.

Job Duties:

  • Serves as a liaison with federal government entities for individual constituent concerns.
  • Assesses casework trends and identifies issues requiring legislative action and/or additional Congressional oversight.
  • Prepares incoming and outgoing constituent casework to manage casework in assigned areas of expertise.
  • Maintains accurate and complete files on all assigned casework to keep track of all casework progress.
  • Screens and monitors cases to determine if referring the case to other government entities is appropriate.
  • Answers casework correspondence, meets with constituents, and serves as a liaison with federal, state, and local authorities to act as the representative for the Member within their areas of responsibility.
  • Writes responses to constituent letters relating to casework to answer questions or inform them of case progress.
  • Support Office in executing public meetings and annual Congressional activities such as the Congressional Art Competition, Congressional App Competition, and other similar events.
  • Orders all office supplies to maintain office functionality and similar administrative duties.
  • Acts as the Intern Coordinator supporting the onboarding, training, and supervision of interns.
  • Organizes workload to prioritize tasks in accordance with varying deadlines and ensure work is completed in an efficient and effective ma

Requirements:

  • Candidates must be a self-starter, hard-working, highly dependable, and organized as well as possess strong oral and written communication skills and the ability to work quickly under pressure.
  • Good judgment, strong customer service and interpersonal skills, attention to detail, ability to work in a team environment, a passion for public service, and availability to work some evenings and weekends are required.
  • Drivers license and access to vehicle is required.

Preferences:

  • Bachelor's degree or equivalent combination of education and experience preferred.
  • Prior experience working for federal, state, or local government, especially related to casework is preferred.
  • Familiarity with Member's district, especially the Sonoma Valley, is preferred.
  • Ability to communicate in multiple languages, especially Spanish, is highly desirable.

How to Apply

The referral portal will close either on Friday, November 15, 2024 or upon receipt of 100 applications, whichever comes first.

Employment Eligibility

The U.S. House of Representatives is an equal opportunity employer. All qualified applicants are encouraged to apply. All travel-related expenses associated with the interview and hiring process must be paid by the applicant, to include any relocation expenses. Employment may be contingent upon the satisfactory completion of a criminal history records check. Employment with the U.S. House of Representatives is at-will. A qualified applicant must meet one of the following residency requirements within the continental United States for eligibility for a paid position with the U.S. House of Representatives:

  • Be a U.S. citizen
  • Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B)
  • Be (i) admitted as a refugee under 8 U.S.C. 1157 or granted asylum under 8 U.S.C. 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible
  • Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law)

  • Constituent Services Representative

    3 weeks ago

    Santa Rosa, United States U.S. House of Representatives Full time

    Organization​U.S. House of Representatives, Santa Rosa, CA (Democrat)Position TitleConstituent Services Representative​​Position TypeFull-time​​Position LocationSanta Rosa,CA​Must already be within a commutable distance OR open to relocating without assistance.Position DescriptionA Senior Democratic Member of Congress seeks Constituent Services...

  • Customer Service Representative

    1 month ago

    Santa Rosa, California, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Client Service Representative

    6 months ago

    Santa Rosa, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Petcare East Veterinary Hospital in Santa Rosa, Ca, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were...

  • Customer Service Representative

    1 week ago

    Santa Rosa, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative for our Banking and Financial Services sector, located in Santa Rosa, California. This role offers a contract to permanent employment opportunity. As a Customer Service Representative, you will be the primary point of contact for our customers, tasked with resolving inquiries and...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States Symmetry Financial Group - Gary Uyemura Full time

    Job DescriptionWe are seeking a highly motivated and disciplined individual to join our team as a Customer Service Representative. As a representative, you will be responsible for protecting American families with life insurance, mortgage protection, burial policies, wealth accumulation, retirement solutions, and financial advice.This is a commission-based...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States FedEx Full time

    Customer Service Role at FedExAs a Customer Service Representative at FedEx, you will be responsible for:Following instructions from supervisors and assisting other team members in performing store functions.Assisting in the training of store team members.Demonstrating consultative behaviors in a retail environment to understand each customer's...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States Santa Rosa Seafood Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Santa Rosa Seafood. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving revenue growth through the sale of our products and services.Key Responsibilities:Customer Interaction: Welcome and identify customer...

  • Customer Service Representative

    7 days ago

    Santa Rosa, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Representative Contract: Santa Rosa, California, US Salary: $21.00 Per Hour Job Code: 355525 End Date: 2024-12-20 Days Left: 29 days, 2 hours left Apply Job Description: We have an exciting opportunity for a Sales Administrator within the Company business located in Santa Rosa,...

  • Client Service Representative

    4 weeks ago

    Santa Rosa, California, United States Redwood Credit Union Full time

    Job DescriptionRedwood Credit Union is a not-for-profit financial institution that prioritizes people over profits. Our mission is to serve the best interests of our Members, team members, and communities. We strive to be one of the most loved financial partners in the communities we serve.As a Member Service Center Representative, you will be part of a team...

  • Customer Service Representative

    6 months ago

    Santa Rosa, United States Bedrosians Full time

    We are hiring for a Customer Service Rep/Showroom Rep. Are you willing to learn and grow? Are you reliable with an upbeat and energetic, friendly and enthusiastic attitude? If so you just might be the perfect fit for our amazing team! Vision Statement for the Position As a Customer Service Rep/Showroom Sales Representative you enjoy assisting clients with...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States Oportun Full time

    About OportunOportun is a mission-driven fintech that empowers its members with the confidence to build a better financial future. With intelligent borrowing, savings, and budgeting capabilities, we provide responsible and affordable credit to those left out of the financial mainstream.Our TeamWe celebrate and nurture our inclusive culture through employee...

  • Customer Service Representative

    1 month ago

    Santa Rosa, United States Center for Volunteer & Nonprofit Leadership (CVNL) Full time

    Care. Connect. Contribute. The Sonoma County Paratransit (SCPT) Department provides a vital service to the some of the most vulnerable populations in Sonoma County. With care, compassion and sensitivity our Drivers and CSR's are the frontline workers providing this integral service, connecting our clientele to the community. This contribution to our...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States U-Haul Full time

    At U-Haul, we're seeking a skilled Customer Service Representative to be the face of our exceptional service. With a focus on customer satisfaction, this role involves working with a supportive team to ensure customers receive the help they need on their journeys. Responsibilities include assisting customers, inspecting and maintaining equipment, and using...

  • Member Service Center Representative

    4 weeks ago

    Santa Rosa, California, United States Redwood Credit Union Full time

    At Redwood Credit Union, we're passionate about serving our members and communities. As a Member Service Center Representative, you'll play a vital role in delivering exceptional service and support to our valued members.Key Responsibilities:Answer phone calls and respond to member inquiries in a timely and professional manner.Process transactions, open new...

  • Taqueria Customer Service Representative

    1 month ago

    Santa Rosa, California, United States Oliver's Market Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Taqueria Customer Service Representative to join our team at Oliver's Market.This is a regular full-time position that requires complete open availability, including weekends.The successful candidate will provide exceptional customer service, prepare made-to-order taqueria menu items, and...

  • Assistant Director of Advancement Services

    1 month ago

    Santa Fe, New Mexico, United States St John's College Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Assistant Director of Advancement Services to join our team at St. John's College. This role is responsible for processing all donations, managing constituent data, and providing exceptional customer service to alumni and constituents.Key ResponsibilitiesProcess donations in a timely and...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States Sunray SNA, Inc Full time

    The ideal candidate will deliver exceptional customer service by receiving and processing packages for courier shipment and operating various equipment and devices. They will provide accurate information on products and services, and exhibit confidence in industry best practices.Responsibilities include delivering outstanding customer service, practicing...

  • Customer Service Representative

    4 weeks ago

    Santa Rosa, California, United States Aimbridge Hospitality Full time

    Key Responsibilities:• Greet and welcome all guests approaching the Front Desk• Maintain proper operation of the telephone switchboard• Handle requests for information, mail and messages• Answer guest inquiries about hotel service facilities and hours of operation• Handle check-ins and check-outs• Deliver guest itemsAbout the Role:As a Front Desk...

  • Automotive Sales Representative

    1 month ago

    Santa Rosa, California, United States Hansel Automotive Group Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Buy Center Representative to join our team at Hansel Automotive Group. This role is responsible for assisting customers who wish to sell their vehicles, providing exceptional service and support throughout the process.Key Responsibilities:Assist customers in selling their vehicles,...