Customer Service Associate

1 week ago


Montgomery, United States Smart Consulting Solutions Inc Full time

Join the Smart Consulting Solutions Certified wireless retail associates and embark on a journey to create an unparalleled shopping experience, inspiring customers to explore the possibilities of technology. Our team fosters quality relationships by delivering relevant and memorable product demonstrations, ensuring a world-class experience for every customer. Key Responsibilities: Cultivate positive customer experiences through relationship-building, empathy, and tailored solutions. Process in-person sales transactions to achieve team and individual goals, enhancing the overall shopping experience. Utilize extensive product knowledge and expertise to support customers and stay updated through ongoing learning and certifications. Stay current on promotional initiatives, contributing to profitable growth during critical business drive times. Engage in consultations with customers in-store, uncovering deeper needs to establish lasting relationships. Embrace a learning culture, continuously improving existing skills and acquiring new ones to enhance customer satisfaction. Maintain merchandising and readiness in the assigned department, providing feedback on products and customer engagement. Act as a trusted subject matter expert and brand advocate for specified vendor product assortment. Coach and train coworkers on new vendor technology and services. Utilize vendor-provided devices and accommodations to enhance product knowledge. Basic Qualifications: High School Diploma or equivalent. Strong interpersonal skills for effective communication with diverse customer groups and peers. Resourceful and adaptable to changing priorities. Self-starter with the ability to work independently and collaboratively within a team. Flexible schedule availability, including day, evening, and/or weekends. Benefits: Competitive hourly rates. Flexible schedules tailored to your availability. Competitive pay. Generous employee discount. Inclusive, stimulating, and enjoyable work environment. Autonomy to make a meaningful impact and witness tangible results. Ready to make a difference? If you're prepared to contribute to the lives of our customers and colleagues, apply now Expect to hear from us within 24-72 hours if you meet the requirements. Let's make it happen Equal Opportunity Disclosure We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Powered by JazzHR PI819a9087ffa2-6675



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