Customer Service Representative

3 weeks ago

Beachwood, United States NESCO Inc Full time
Job Responsibilities:
Data entry for invoiced purchased.
Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis.
Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk.
Prepare and distribute reports to senior management as required.
Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission.
Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports.
Timely and professional response to customer enquirers.
Other duties as assigned.
Evaluation factors: Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets.
Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles.
Customer satisfaction.
All duties are implemented in a manner to support company policies and procedures and enhance teamwork.
Timely and accurate completion of tasks is maintained in organized, effective, and positive manner.

Work Environment/Dynamics:
Typical work will be conducted indoors. Occasional travel to complete required training may be required. Work day extends until all day's duties are completed. Work days and hours will be dictated by current needs. Advance will provide all necessary work tools to perform job.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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