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Community Relations and Event Lead

4 months ago

Lincoln, United States Scheels Full time

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities:

  • Have a clear understanding of the SCHEELS brand, marketing strategy and culture
  • Serve the community through volunteer efforts, responding to customer service inquiries and leading the donation process
  • Assist in creating an annual marketing campaign that promotes customer engagement with SCHEELS products and first-class in-store experiences
  • Assist in identifying local community outreach opportunities
  • Serve as a representative for SCHEELS at community events by upholding the highest standards in conduct and appearance
  • Evaluate effectiveness of marketing initiatives and recap events to develop a plan for improvement
  • Execute events to drive sales, traffic and community good-will
  • Ability to manage an annual budget
  • Coordinate schedules, organize materials, book venues and services while working within a planned budget
  • Provide project status updates to the store leader and leadership team
  • Welcome, greet and address customers in a friendly and courteous manner while providing prompt and outstanding service
  • Identify opportunities to share the SCHEELS story
  • Serve as the store liaison with Corporate Marketing Office to maximize and align marketing strategies
  • Ability to multi-task and simultaneously handle coordination of several events in various stages
  • Experience in marketing; and ability to think strategically and creatively
  • Exercise sound judgment and tact as it relates to interactions with consumers, SCHEELS associates and the community
  • Strong oral/ written communication and presentation skills to communicate effectively with all levels of the organization and with external audiences
  • Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following all SCHEELS policies and procedures
  • Ability to work assigned schedule which may include varied hours, evening, weekends and holidays; some travel, including overnight stays
  • Candidates should be self-motivated and willing to take a leadership role with co-workers and volunteers for the successful execution of SCHEELS events
  • Must possess a valid driver's license
Requirements:

Customer Service
  • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"
Culture
  • Approach daily tasks, projects and follow-up communication with energy and sense of urgency
  • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
  • Show respect and appreciation for others and Scheels
  • Arrive to work and meetings 10 minutes early
Team Mentality
  • Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
  • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
  • Ability to adapt to a changing work environment
  • Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
  • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
  • Demonstrate pride and ownership of their work while meeting expected deadlines


Education & Experience:

Ideal candidates will possess a bachelor's degree in mass communications, hospitality/tourism management, marketing, advertising, sport management, or have practical experience related fields. Candidates should possess an eye for detail and be able to effectively and simultaneously handle the coordination of several events in their various stages of development.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Scheels cares about the health and safety of our Associates.Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Schedule:

This is a full time position, typically scheduled 40 hours per week Monday-Friday.Schedule adjustments will be made to attend planned SCHEELS events on evenings or weekends and attend SCHEELS Marketing training each year.

Benefits:

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.