Customer Service Representative

4 months ago

Piedmont, United States MFA Oil Full time
Overview

The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits.

MFA Oil Company is an Equal Opportunity/Drug-Free Employer.

Responsibilities
  • In an accurate and timely manner, complete daily sales and deposit reporting
  • Make sure daily sales and receipts are listed accurately on monthly stock sheets
  • Ensure that customer payments are completed accurately and applied to the correct account
  • Ensure that petty cash reimbursements are completed accurately, and that proper supporting documentation is attached
  • Assist manager in securing all tax exemption forms (FE7, MO1, etc.)
  • Make sure they are complete and maintain a file on all forms
  • Answer phones, greet customers, and satisfy routine requests courteously
  • Be sure that all "out of gas" calls are notified of MFA Oil's "Out of Gas" procedures
  • Process daily correspondence from customers and home office in a timely manner
  • Make sure that proper new customer documentation is completed, including required safety documentation and forms, credit application, loaned equipment agreements, propane tank leases
  • Maintain up-to-date filing systems
  • Assist with sales and collection of accounts receivable as directed by manager
  • Obtain propane certification and fill propane tanks as required by location
  • Maintain good working relationship with all employees
  • Maintain a clean and organized work area
  • Know and adhere to company policies and procedures
  • Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
  • Maintain timely and professional communication with management, employees, vendors and customers
  • Keep supervisor informed of any problems and/or any issues that need attention
  • Perform other duties as assigned
Job Requirements
  • High school diploma or equivalent
  • Legal authorization to work in the United States
  • At least 18 years of age
  • Some travel required for training
  • Ability to exchange accurate information verbally and in written form with the customers of MFA Oil in English
  • Ability to meet company requirements including successful pre-employment drug screening and criminal background check
  • Basic understanding of accounting principles
  • Ability to consistently operate a computer and other office productivity machinery including Microsoft Office products
  • Capability to learn new concepts and use technical materials
  • Ability to perform mathematical calculations in order to make change, complete reports, and account for products
  • Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
  • Physical ability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift
  • Physical ability to move and position self to move and retrieve products and supplies from shelves under counters or stacks of inventory weighing up to 50 pounds
  • Willingness to work with hazardous materials
Preferred Skills
  • 1-3 years of customer service or other applicable work experience
  • Ability to meet deadlines with a high degree of time management
  • Ability to perform detail work with accuracy
  • Ability to grasp new concepts quickly
  • Ability to work both independently and in a team environment
  • Ability to work at a fast pace
  • Ability to set priorities and goals and develop plans for achieving them
ABOUT MFA OIL COMPANY

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

BENEFITS

Our benefits are designed to invest in you We offer a comprehensive benefits structure for regular full-time positions, including competitive wages; paid time off and paid company holidays; and the opportunity to share in company success through profit sharing and/or performance incentives. Retirement benefits include a 401(k) plan with a company match. Health benefits include medical, dental, vision, life insurance, and short- and long-term disability.

OUR CULTURE

The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built.
  • Put Customers First
    • Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.
    • Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.
    • Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.
  • Be Tenacious
    • Give Your Best - Always give your best effort and seek to improve every day.
    • Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."
    • Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
  • Lead by Example
    • Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.
    • Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.
    • Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.
GROWTH & DEVELOPMENT

We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Other details
  • Pay Type Hourly


Apply Now

  • Customer Service Representative

    2 weeks ago

    Piedmont, United States The Spinx Company, LLC Full time

    The role of a Customer Service Representative at The Spinx Company, LLC requires the employee to work effectively in a team environment, providing outstanding customer service and creating a welcoming atmosphere for customers. Key responsibilities include:Providing exceptional customer service and resolving customer complaints in a professional and courteous...

  • Customer Service Representative

    1 day ago

    Piedmont, United States The Spinx Company, LLC Full time

    About The Spinx Company, LLCWe are a dynamic organization dedicated to delivering exceptional customer experiences. Our team is passionate about creating a welcoming environment for our customers.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible...

  • Customer Service Representative

    3 weeks ago

    Piedmont, Alabama, United States The Redden Agency Full time

    The Redden Agency is committed to delivering exceptional insurance services to our clients. We pride ourselves on our personalized approach, ensuring every customer feels valued and understood. We are seeking a dedicated Customer Service Representative to excel in our dynamic team.We are looking for a friendly, outgoing, and organized individual to join our...

  • Customer Service Representative

    1 month ago

    Piedmont, United States GFL Environmental Full time

    The Cusomer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and...

  • Customer Service Representative

    5 days ago

    Piedmont, Alabama, United States The Redden Agency Full time

    About The Redden AgencyWe are a dedicated insurance agency committed to delivering exceptional services to our clients. Our personalized approach ensures every customer feels valued and understood.Job SummaryWe are seeking a friendly and organized Customer Service Representative to assist our clients with billing inquiries, policy changes, and claims...

  • Customer Service Representative

    4 weeks ago

    Piedmont, United States Cornerstone Building Brands Full time

    Job DescriptionJob DescriptionJob DescriptionCornerstone Building Brands is looking for a Customer Service Representative to support our Fortify Building Solutions store in Piedmont, SC. This position supports the business by providing great customer service and facilitating administrative functions at the store front. The position is customer service...

  • Customer Service Representative

    3 weeks ago

    Piedmont, Alabama, United States Papa John's Full time

    Job Summary:Papa John's is seeking a highly motivated and customer-focused individual to join our team as an In-Store Team Member. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring that our high standards are met.Key Responsibilities:Customer Service: Provide excellent customer service to ensure...

  • Customer Service Representative

    2 weeks ago

    Piedmont, Alabama, United States Papa John's Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our Papa John's team as an In-Store Team Member. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring that our high standards are met.Key Responsibilities:Customer Service: Provide top-notch customer service to...

  • Customer Service Representative

    4 days ago

    Piedmont, Alabama, United States Taco Bell Full time

    Taco Bell - Restaurant Associate / Crew MemberWe are seeking a Customer Service Team Member to join our team at Taco Bell. As a key member of our front-line team, you will be responsible for:Key Responsibilities:Operating cash registers and assisting with food preparation proceduresMaintaining a clean and welcoming dining area and parking lotProviding...

  • Customer Service Representative

    1 week ago

    Piedmont, Alabama, United States Taco Bell Full time

    Taco Bell Team Member Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Taco Bell Team Member. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key Responsibilities:Operate cash register and assist with...

  • Customer Service Representative

    1 week ago

    Piedmont, Alabama, United States Papa John's Full time

    {"title": "In Store Team Member", "description": "Papa John's Team MemberWe're looking for a talented and enthusiastic individual to join our team as an In Store Team Member. As a member of our team, you will play a crucial role in delivering exceptional customer service and ensuring that our high standards are met.Responsibilities:Provide top-notch customer...

  • Customer Service Representative

    2 weeks ago

    Piedmont, Alabama, United States Chick-fil-A Full time

    About the RoleAt Chick-fil-A, we're more than just a fast food chain - we're a team of dedicated individuals who strive to provide exceptional customer service and create a welcoming environment for our guests.Key ResponsibilitiesProvide Excellent Customer Service: Ensure every guest leaves with a smile by being attentive, friendly, and responsive to their...

  • Customer Service Representative

    7 days ago

    Piedmont, South Carolina, United States Cornerstone Building Brands Full time

    Customer Service Representative Job DescriptionCornerstone Building Brands is seeking a skilled Customer Service Representative to support our Fortify Building Solutions store in Piedmont, SC. This role is responsible for providing exceptional customer service and facilitating administrative functions at the store front.Key Responsibilities:Greet customers...

  • Customer Service Representative

    1 week ago

    Piedmont, Alabama, United States Chick-fil-A Full time

    Unlock Your Potential at Chick-fil-AAt Chick-fil-A, we're not just looking for employees - we're looking for team members who share our passion for delivering exceptional customer experiences. As a Front of House Team Member, you'll play a vital role in creating a welcoming and friendly environment for our guests.Key Responsibilities:Provide top-notch...

  • Customer Service Specialist

    4 weeks ago

    Piedmont, United States The Spinx Company, LLC Full time

    Core Responsibilities of the Customer Service Representative at The Spinx Company, LLCAs a vital member of our customer service team, you will:Collaborate effectively with colleagues to enhance service deliveryProvide outstanding support to our clientsProcess financial transactions accurately and efficientlyFoster a friendly and inviting atmosphere for all...

  • Customer Service Specialist

    4 weeks ago

    Piedmont, United States The Spinx Company, LLC Full time

    Core Responsibilities of the Customer Service Representative at The Spinx Company, LLCCollaborative Teamwork: Engage effectively with colleagues to foster a supportive work environment.Exceptional Service Delivery: Provide outstanding assistance to customers, ensuring their needs are met with professionalism.Accurate Financial Transactions: Process payments...

  • Sales and Customer Service Representative

    3 weeks ago

    Piedmont, California, United States NGM Marketing Full time

    Job SummaryNGM Marketing is seeking a highly dedicated Business Development Associate to perform Account Management, Sales, and Customer Service, while delivering top-notch support, care and professionalism within every interaction.Key Responsibilities:Work directly with customers to create individualized product and service packages that meet their unique...

  • Sales Representative in Internal Service

    2 weeks ago

    Piedmont, Alabama, United States NebulaTech Full time

    **Job Summary**We are seeking a highly motivated and organized Sales Representative to join our team at NebulaTech. As a Sales Representative, you will be responsible for building and maintaining relationships with our customers, identifying new business opportunities, and driving sales growth.**Key Responsibilities:**Focusing on customer consultation and...

  • Healthcare Customer Service Representative

    3 weeks ago

    Piedmont, Alabama, United States Select Physical Therapy Full time

    Position Overview At Select Physical Therapy, we strive to provide an outstanding experience for our patients from the moment they arrive. As a Patient Care Coordinator, you will play a crucial role in managing both the patient experience and the operational aspects of our facility. Your responsibilities will include acting as a patient advocate,...

  • Healthcare Customer Service Representative

    4 weeks ago

    Piedmont, Alabama, United States Select Physical Therapy Full time

    Position Overview At Select Physical Therapy, we strive to provide an outstanding experience for our patients right from their first interaction. As a Patient Care Coordinator, you will play a crucial role in managing both the patient experience and the operational aspects of our facility. Your responsibilities will encompass being a patient advocate,...