Automotive Service Business Development Representative

1 week ago


Southern Pines, United States Pinehurst Toyota Full time

Phil Smith Automotive Group is a rapidly growing multi-brand automotive retailer and finance company that is looking to hire a Business Development Representative to join our Service Business Development Center (BDC). Our culture of customer service and a commitment to transparency enables us to provide exceptional service and exceptional value for our clients. Our rapidly expanding business enables us to provide significant opportunity for learning, training and career growth for our team. In addition, we provide a highly competitive compensation plan, along with benefits including medical, dental, vision, and paid time off.

BDC Representative Qualifications:

  • Confident, pleasant and professional phone voice
  • Possess time management skills and be able to work independently
  • Take direction well
  • Must like being part of a TEAM
  • Must be able to stay focused
  • Must have an open availability
BDC Representative Responsibilities:
  • Make outbound calls to schedule appointments following dealership specific guidelines.
  • Receive inbound calls for four high volume dealerships, schedule appointments or route calls to the proper department.
  • Reaching out to customers using provided lists to generate service appointments.
  • Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance for their servicing needs.
  • Provide superior customer service and achieve highest degree of customer satisfaction
  • Work in close partnership with service consultants to provide detailed information on customer requirements
  • Meet specified monthly targets and goals
  • Deliver inquiries/messages intended for other service personnel and departments promptly
  • Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
BDC Representative Preferred Skills and Experience:
  • Prior customer relations or BDC experience preferred, but not required. We are willing to train and develop the right individual.
  • Excellent customer relationship skills
  • Self-starter, motivated and success driven
  • Confident, positive and high energy presence
  • Strong communication skills
  • MUST be reliable
  • Must be able to pass background and drug screenings
  • Must be able to work 9-6 M-F including rotating Saturday's (day off during the week if you work a Saturday)
BDC Representative Benefits:
  • Medical, dental & vision benefits
  • Vacation and Holiday Pay
  • 401k available
  • Paid training
Benefits available after 90 days of continuous employment. Paid time off offered after one year of continuous employment. This position requires you to consistently be on the phone.

Job Type: Full-time

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • 8 hour shift
  • Day shift
  • No nights
Supplemental Pay:
  • Commission pay
Experience:
  • Customer service: 1 year (Required)


Work Location: In person

  • Southern Pines, United States Pinehurst Toyota Full time

    Phil Smith Automotive Group is a rapidly growing multi-brand automotive retailer and finance company that is looking to hire a Business Development Representative to join our Service Business Development Center (BDC). Our culture of customer service and a commitment to transparency enables us to provide exceptional service and exceptional value for our...


  • Southern Pines, North Carolina, United States Pinehurst Toyota Full time

    As a rapidly growing multi-brand automotive retailer and finance company, Pinehurst Toyota is looking to hire an ambitious Business Development Representative to join our Service Business Development Center. We prioritize customer service and transparency, allowing us to provide exceptional service and value for our clients.About the RoleThis full-time...


  • Southern Pines, North Carolina, United States Pinehurst Toyota Full time

    Service Business Development Representative OpportunityAt Pinehurst Toyota, we are looking for a highly motivated and customer-focused Service Business Development Representative to join our team. As a key member of our service department, you will be responsible for generating revenue through proactive sales efforts.We offer a competitive salary range of...


  • Southern Pines, North Carolina, United States Bank of America Full time

    About the RoleAs a Business Development Manager at Bank of America, you will play a key role in engaging clients to educate and assist with conducting transactions through self-service resources. You will be responsible for accurately and efficiently processing cash transactions for clients as needed.You will have deep conversations with clients to gain...


  • Southern Pines, North Carolina, United States Target Full time

    About TargetWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture, focusing on delivering a unique shopping experience that exceeds guests' expectations.**Job Summary**We are seeking an experienced Sales and Marketing Executive Team Leader to lead our Specialty Sales team...


  • Southern Pines, United States Cincinnati Insurance Company, Inc. Full time

    Join our Team as a Field Claims Representative The Field Claims department is currently seeking Field Claims Representatives to investigate and evaluate multi-line insurance claims in the Pinehurst/Sanford, NC territory. This role involves completing thorough claim investigations, consulting records, and providing superior customer service. Whether you're an...

  • Representative

    3 weeks ago


    Southern Pines, United States Hamilton Beach Brands Inc Full time

    Consumer Affairs Representative - Southern Pines, North Carolina At Hamilton Beach Brands, Inc., a leading designer, marketer, and distributor of small household and commercial appliances. our culture is one of hard work, ethical behavior and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers...


  • Southern Pines, North Carolina, United States Karma Spa Lounge And Beauty Bar Full time

    Karma Spa Lounge And Beauty Bar seeks a highly skilled Day Spa Sales Associate/Receptionist to provide exceptional guest services and contribute to our salon company's success.Job OverviewThe ideal candidate will possess excellent communication skills, strong organizational abilities, and a keen sense of customer service.Key ResponsibilitiesGreet and assist...


  • Pembroke Pines, Florida, United States Pines Auto Group Full time

    Pines Auto Group, a leading automotive dealership in Pembroke Pines, Florida, is seeking an exceptional Customer Service Representative to deliver outstanding service to our valued customers.Job OverviewThis role plays a crucial part in exceeding customer expectations by providing prompt and efficient assistance through various...


  • Southern Pines, North Carolina, United States Ingersoll Rand Full time

    About the OpportunityWe are seeking an experienced Human Resources Manager to support our Southern Pines, NC facility. This role is responsible for developing and executing critical business and organizational strategies as well as effectively managing day-to-day HR tasks.


  • Southern Pines, United States SRS Merchandising Full time

    STRATEGIC RETAIL SOLUTIONS MERCHANDISING & RESETS SRS is Urgently hiring Retail Merchandising Representatives. A successful Retail Merchandising Representative takes the time to build relationships with in-store management, acts as a liaison between client and management, completes all work accurately and in a timely manner. If this describes you, please...


  • Southern Pines, United States Ward Roland - State Farm Agent Full time

    Position OverviewState Farm Insurance Agent located in Southern Pines, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ward Roland - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...

  • Dentist - DDS / DMD

    3 weeks ago


    Southern Pines, United States Aspen Dental Full time

    This opening is a lead dentist role, Managing Clinical Director. At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world- class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will help you thrive...

  • Services Tech

    3 weeks ago


    Southern Pines, United States Hamilton Beach Brands Inc Full time

    At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior, and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and...


  • Southern Pines, United States Synigent Technologies Full time

    Technical Services Technician We are seeking a Technical Services Technician to join our team in Southern Pines, NC. In this role, you'll provide technical support to field technicians and end-users of commercial products.HVAC Dispatchers, Technical sales reps - Please apply!  Key Responsibilities: Offer troubleshooting and repair support via various...


  • Pembroke Pines, United States Circle Logistics Full time

    Job Title: Senior Business Development Manager Company: Circle Logistics Location: Pembroke Pines, FL About Circle Logistics: Circle Logistics is a leading third-party logistics (3PL) company, specializing in providing customized transportation solutions to a diverse range of industries. We pride ourselves on delivering exceptional customer service,...


  • Pembroke Pines, United States Circle Logistics Full time

    Job Title: Senior Business Development Manager Company: Circle Logistics Location: Pembroke Pines, FL About Circle Logistics: Circle Logistics is a leading third-party logistics (3PL) company, specializing in providing customized transportation solutions to a diverse range of industries. We pride ourselves on delivering exceptional customer service,...


  • Pembroke Pines, United States Circle Logistics Full time

    Job Title: Senior Business Development Manager Company: Circle Logistics Location: Pembroke Pines, FL About Circle Logistics: Circle Logistics is a leading third-party logistics (3PL) company, specializing in providing customized transportation solutions to a diverse range of industries. We pride ourselves on delivering exceptional customer service,...


  • Southern Pines, United States Hamilton Beach Full time

    At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior, and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package...


  • pembroke pines, United States Circle Logistics, Inc Full time

    Job Title: Senior Business Development ManagerCompany: Circle LogisticsLocation: Pembroke Pines, FLAbout Circle Logistics: Circle Logistics is a leading third-party logistics (3PL) company, specializing in providing customized transportation solutions to a diverse range of industries. We pride ourselves on delivering exceptional customer service, leveraging...