Customer service representative

5 days ago


Arlington, United States Randstad Full time

We are looking for an experienced customer service representative with at least 5 years of experience working in business to business sales, order managment, and order processing. This role is fully in the office and does not offer any remote work. Candidates must be able to commute to Arlington, Texas. If you have any questions, please email me at melissa.hernandez@randstadusa.com

salary: $25 - $28 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

  • Process customer orders with 100% accuracy and verifies product sold is at the current price
  • Manage orders for timely processing of sales orders
  • Manage and respond to a high volume of daily emails
  • Manage foreign to US orders and shipments
  • Generate export shipping documentation
  • Research and process RMAs for damages, shortage and returns
  • Review daily open order report and case pack report to ensure orders flow timely


Skills Order Processing (3 years of experience is required) RMA Processing (3 years of experience is required) Order Management (3 years of experience is required)
Qualifications Years of experience: 5 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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