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IT Applications Support Specialist 1

4 months ago

Atlanta, United States NR Consulting Full time
Job Title: IT Applications Support Specialist
Location: Atlanta, GA (Remote)
Position Type: Contract with possible extension
Duration: 9+ Months

Short Description:
Under direct supervision, provides management information system user support on a continuing basis, either by phone or site visit. Troubleshoots end-user problems.

Complete Description:
Job Summary:
Under direct supervision, provides management information system user support on a continuing basis, either by phone or site visit. Troubleshoots end-user problems. May train end users on software applications. May install and maintain personal computer hardware and software. Job responsibility includes providing Tier 1 Technical Support involving both front and back-end technical support for 3rd party application products including deployment/implementation, application modification, and application error debugging. This position is 100% remote.

Qualifications:
Bachelor's Degree in Information Technology or related area AND One year of experience, which included report writing and data collection, tabulation, computation and analysis.

Technical Skills - experience and knowledge with the below skills is Preferred
Programming language (Java /.Net)
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle / MS SQL Server databases