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Quality Assurance Manager

4 months ago

Houston, United States The Morgan Group Full time
Why Morgan Group?

There's more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it's about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

  • Advancement opportunities
  • Training
  • Low-cost Medical, Dental, Vision
  • Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
  • Health Savings Account
  • Voluntary Life Insurance
  • Long-Term Disability Insurance
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • 401K (Traditional & Roth) with Company Match
  • Employee Assistance Program
  • Paid Time Off plans including:
    • Vacation
    • Sick
    • Floating Holiday
    • Bereavement Leave
    • Holiday Schedule
  • Referral Bonus Program


This position is also eligible for an annual bonus program.

How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you'll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Job Purpose

The Quality Assurance Manager is responsible for verifying that the projects are adhering to the Quality Assurance and Quality Controls standards set forth by Morgan Group. He/She is responsible for reviewing, managing, training, and inspecting the QAQC processes and standards across all Morgan projects. The Quality Assurance manager will conduct site visits to all projects on a monthly basis or more, as required. The QA Manager will also review and report on processes and deficiencies that are noted during the site visits. In addition, he will review reports from consultants and ensure that the team is addressing them in a timely fashion. Areas of responsibility will include: Life Safety, Accessibility, Waterproofing, MEP rough inspections, Review of open structural issues, confirming the architects and developer's intents is met.

Specific Duties
  • Create and use Procore reporting and inspection tools.
  • Create monthly reports for all projects following the agreed upon format.
  • Confirm project compliance with Morgan Design Standards and WP Standards.
  • Review submittals and verify field compliance with approved documents.
  • Able and willing to train others on Morgan QAQC Requirements.
  • Conduct monthly site visits to all Morgan active projects.
  • Review reports from 3rd party consultants and ensure project teams are addressing the items in a timely fashion.
  • Review construction processes and evaluate the effectiveness based on preset standards.
  • Assist with Training in QC Topics.
  • Help communicate best construction practices from project to project.
  • Ensure that units conform to approved "Box Walks" and approved mock-ups.
  • Assist in setting QC standards in preparation for Punch walks by QC Dir.
  • Assist with due diligence lists from potential buyers during the sale of a property.
  • At project completion, Audit the Warranty folders to confirm all requirements are met.
Job Requirements
  • Bachelor's degree or 10 plus years of construction field experience.
  • 10 Years of construction experience or 5 years of construction field if accompanied by a Construction or related degree
  • Good typing and communication skills. Experience with Procore is preferred.
Other Qualifications
  • Must be able to travel to multiple jobsites. Out of State and In State Travel is Required to meet position minimum requirements.
  • Bilingual (Spanish) Preferred
  • Heavy Civil Experienced Preferred
Required Software

PROCORE (will upload pictures and track labor in PROCORE), Excel, Word, Outlook

Skills Required
  • Physically lift up to 100 lbs.
  • Have Endurance and ability to visit entire job site, including stairs or other elevated structures.
  • Interpersonal Skills - Focuses on solving conflict, not blaming;
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions;
  • Written Communication - Writes clearly and informatively;
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions;
  • Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • This position involves work at a construction site where duties will be performed indoors and mostly outdoors.
  • Frequent exposure to elements i.e. heat, cold, humidity, wind, rain.
  • Climb stair systems, ladders & roofs.
  • Lifting moderately weight objects.
  • A Portion of time is in office creating and updating reports
  • While performing the duties of this Job, the employee is regularly required to stand and walk; Use hands to finger, handle, or feel; Reach with hands and arms; Climb ladders and steps, balance; stoop, kneel, crouch, or crawl, carry over 100 pounds.