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Events Sales Manager
4 months ago
Privacy Notice for California Applicants and EmployeesApplicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Meow Wolf opens portals of possibility. Come as you are We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world. We share a strong commitment to Belonging through our values of: Collaborative Creativity: We believe the act of creating together amplifies possibilities.Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.Authentic Compassion:We are "kind punks" - supportive to each other and standing up for what we believe in.Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.If this all sounds like YOU, read on.... Job Description:EVENTS SALES MANAGERHouston, TXThe Events Sales Manager reports to the Director of Operations and is responsible for sales channels, strategic initiatives, relations and support within the corporate, association and social group business segments. The Events Sales Manager will collaborate with internal and external partners to provide sales tools, marketing materials, resources, metrics, and analysis in order to drive occupancy, revenue and achieve strategic goals. This role serves as a key member of the Operations Team, interfacing with stakeholders and multiple internal and external partners.Job Responsibilities:Develop and maintain customer relations across directed sales channels to drive revenue and occupancy goals.Proactively prospect to develop leads and respond to inbound leads from direct channels in a timely manner.Partner with Events Manager and greater Operations Team to maximize sales, services, and operations of private event opportunities. Work within agreed upon processes to communicate and execute events within larger exhibit operations.Attend, host and support customers at trade shows, missions, FAMs (familiarization trips), trainings and other industry events to promote Meow Wolf sales efforts, partnership opportunities, and brand awareness.Solicit and secure corporate, association and social events. Follow all proper booking procedures to create equitable, clear contracts, event orders and invoices to communicate and execute high quality events.Run private event operations from time to time as needed.Promote awareness of Meow Wolf Houston (and other Meow Wolf exhibits as directed) through formal presentations and personal sales calls to sales channels while ensuring Meow Wolf brand values, culture and artistic vision is top of mind.Develop and evolve vendor relationships within the events community to maintain highest quality partner offerings to event clients.Work directly with Visit Houston, GHCVB, local hotel conference services/ sales teams, local/ regional/ national meeting and incentive planners, and DMCs to book private events into Meow Wolf Houston.Target major inbound conventions with the objective of securing customer events and partnering with Admissions to assist in Group Ticket sales support.Develop partnerships with local community partners through strategic sales channels to drive event business.Support overall Event Team goals by being a strategic partner on space activation, event calendar management and participating in supporting operations and execution of take-over events or times of coverage needs.Work with Events Manager, Marketing Campaign Manager and internal/ external teams to develop sales and marketing "tool kits", presentations and WOW site experiences for each assigned sales channel.Collaborate with internal partners to create add-on experiences to drive revenue and satisfy market demands.Research and monitor Meow Wolf Houston brand representation on all distribution channels and listings to maintain optimal brand standards and content. Ensure content is accurate and updated in a timely manner as additions/ changes are made.Continually manage expectations of partners, senior management and internal departments through clear, concise communication and reporting.Deliver regular reports of sales calls, pipeline, sales pace including analysis and evaluation of KPIs/ROI to meet revenue goals.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Skills and Abilities: Flexible and able to make changes quickly, efficiently, and effectively as needed.Self-motivated and patient with yourself and othersMust be receptive to direction and perform well within a team environmentAble to assist in the management of multiple tasks and possess the intuition to make calm, solution-driven decisions in a fast-paced work environmentCreative problem-solving skillsExcellent oral and written communication skillsExcellent organizational skills with a strong attention to detailExcellent interpersonal skills and a sense of humorAdaptable to changing needs and possess the ability to take on new tasksAbility to handle sensitive tasks accurately and confidentlyComputer savvy and capable of learning new computer programsDiscreet and professional when handling sensitive information. Must maintain the highest degree of confidentialityRequired Qualifications:4+ years group sales experience in the venue, hotel or affiliated industry.Experience giving in person multimedia presentations to groups of 5+.Experience with tight and aggressive deadlines and ability to close business deals.Experience managing multiple channels and initiatives simultaneously.Desired Qualifications:Local relationships in channels outlined including Visit Houston, GHCVB, local art districts, Chambers of Commerce and Houston Arts & Venues.Participation in Meeting & Events Industry professional associations. i.e. MPI, NACE, ILEA, etc.Meetings & Events industry professional designations. i.e. CMP, CSEP, CPCE, or CMM.Desired Characteristics and Qualities for all Team Members:Embrace and exemplify Meow Wolf Culture.Be enthusiastic about work and creating a transcendental guest experience.Listen and communicate with compassion and positivity.Demonstrate flexibility and a receptiveness to change.Be a "People Person" - friendly, understanding, compassionate, positive.Willing to work outside comfort zone to assist guests or fellow team members.Maintain professional courtesy and behavior at all times.Work Environment and Physical Demands:Work Environment:This job operates in a variety of professional office, tradeshow and at home environments. Occasional work in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and/or enclosed spaces.Physical Demands:Moving in different positions to accomplish tasks in various environments including tight and confined spaces.Remaining in a stationary position for prolonged periods.Repeating motions that may include the wrists, hands and/or fingers.Positioning or moving objects up to 20 pounds.The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Schedule:This is a full-time position, and hours of work and days are primarily Monday through Friday, during traditional business hours. Occasional evening and weekend work will be required as job duties demand.Supervisor Responsibilities:This position does not require supervisory responsibility.Travel:Minimal travel is required for this position. Local outside sales activities required.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.BENEFITS:The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks. Medical Insurance options: PPO & HSADental & Vision Insurance401k Retirement PlanCompany Paid Life Insurance Policy & Long-Term Disability CoverageVoluntary Short-term Disability & Critical Illness PoliciesCompany Paid Employee Assistance ProgramPaid Parental Leave for 12 weeksDiscount off Meow Wolf Gift Shop MerchAdmission to Meow Wolf attractions for employees and guestsPlease visit www.meowwolf.com/careers for more information.
