Service Specialist

Job DetailsJob LocationCrawfordville Branch - Crawfordville, FLPosition TypeFull TimeJob CategoryBankingDescription**This new location is coming in early Spring 2025 This position will begin after the New Year, so apply now*****Level for this position will be assigned at offer based on skills and experience****** All experience must be demonstrated on the application and verifiable. Service Specialist 1 - Starting at $32,600 Service Specialist 2 - Starting at $38,200 Service Specialist 3 - Starting at $46,000 The hours for this position are:Monday - Thursday: 7:45 AM - 4:15 PM / 8:45 AM - 5:15 PM (Alternating)Fridays: 7:45 AM - 4:15 PM / 9:45 AM - 6:15 PM (Alternating)Saturdays: May require 1 per month from 8:45 AM - 12:15 PM. Multiple positions available RoleImmediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.Essential Functions & ResponsibilitiesExemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentialityReceives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfersAssists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolveIdentifies cross-sell opportunities and cross-sells services to membersPerforms other duties as assignedAdheres to and follows all governmental regulations and policiesQualificationsEducationHigh School Diploma or GEDExperienceService Specialist 1: 0-1 year of general experienceService Specialist 2: 1-3 years of similar or related experience and lending experience is preferred. Service Specialist 3: 3-5 years of similar or related experience and lending experience is required. Supervisory experience preferred.Other SkillsCash ReconciliationConfidentiality and DiscretionCross-SellingExcellent Member ServiceMicrosoft Office ProductsNew Account OpeningsOral and Written Communication SkillsProduct KnowledgeFull Time Employee Benefits PackageFull-time employees are eligible for traditional benefits such as Health Insurance (medical, vision, dental), Life Insurance, Paid Time Off, Paid Holidays, Defined Benefit Pension plan, 401(k) with up to a 5% company match, and Short & Long Term Disability Insurance. CAMPUS USA also offers other benefits such as Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employeesEOE/AA including Veterans and Disabled