Current jobs related to Collection Recovery Specialist - Johnston - Citizens

  • Senior Collections Specialist

    1 week ago

    Johnston, United States Citizens Financial Group, Inc. Full time

    {"title": "Collections and Recovery Specialist", "description": "Join Our Team as a Collections and Recovery SpecialistWe are seeking a skilled Collections and Recovery Specialist to join our team. As a successful member of our Collections and Recovery team, you will be responsible for having meaningful conversations with customers who are struggling with...

  • Collection Recovery Senior Specialist

    1 week ago

    Johnston, United States Citizens Financial Group, Inc. Full time

    Description As a successful member of the Collections and Recovery team you will be asked to have meaningful conversations with customers that find themselves currently struggling with their banking relationship, they have with us. Empowerment to provide one call resolution with customers to find mutually beneficial arrangements to bring resolution to...

  • Collection Recovery Senior Specialist

    3 weeks ago

    Johnston, United States Citizens Full time

    Description As a successful member of the Collections and Recovery team you will be asked to have meaningful conversations with customers that find themselves currently struggling with their banking relationship, they have with us. Empowerment to provide one call resolution with customers to find mutually beneficial arrangements to bring resolution to...

  • Senior Collections Specialist

    3 days ago

    Johnston, United States Citizens Full time

    Job SummaryWe are seeking a skilled Senior Collections Specialist to join our Collections and Recovery team. As a key member of our team, you will be responsible for resolving delinquent loans and maintaining positive relationships with customers.Key ResponsibilitiesEmpower customers to find mutually beneficial arrangements to bring resolution to delinquent...

  • Senior Recovery Specialist

    1 week ago

    Johnston, United States Citizens Full time

    About the RoleWe are seeking a skilled Senior Recovery Specialist to join our Collections and Recovery team. As a successful member of our team, you will be responsible for having meaningful conversations with customers who are struggling with their banking relationship with us.Key ResponsibilitiesEmpower customers to find mutually beneficial arrangements to...

  • Collections Recovery

    5 days ago

    Johnston, United States Axelon Services Corporation Full time

    Job Title : CollectionsJob Location : Johnston, RIShift hours : 8AM- 5PM, Monday to Friday. Position Overview:As a key member of the CSO Maintenance and Charge-Off Team within the Collections department, you will be responsible for ensuring the accurate processing of transactions. You will also develop and manage workflows aimed at improving...

  • Collections Recovery

    3 days ago

    Johnston, United States Axelon Services Corporation Full time

    Job Title : Collections Job Location : Johnston, RI Shift hours : 8AM- 5PM, Monday to Friday Pay Rate: $18.50/hr Position Overview: As a key member of the CSO Maintenance and Charge-Off Team within the Collections department, you will be responsible for ensuring the accurate processing of transactions. You will also develop and manage workflows aimed at...

  • Collections Specialist

    12 hours ago

    Johnston, Iowa, United States Yoh Full time

    {"title": "Collections Specialist Opportunity", "description": "Job SummaryWe are seeking a skilled Collections Specialist to join our team in Des Moines, Iowa. As a Collections Specialist, you will be responsible for identifying and investigating payment arrears, communicating with debtors, and managing debtors and arrears processes.Key...

  • Collections Specialist

    4 days ago

    Johnston, United States Axelon Services Corporation Full time

    Job Title: Collections RecoveryJob Location: Johnston, RIShift hours: 8AM- 5PM, Monday to FridayJob Overview:As a key member of the CSO Maintenance and Charge-Off Team within the Collections department, you will be responsible for ensuring the accurate processing of transactions. You will also develop and manage workflows aimed at improving operational...

  • Collections Specialist

    1 week ago

    JOHNSTON, United States Disability Solutions Full time

    Job Summary:We are seeking a highly skilled Collections Specialist to join our team at Disability Solutions. As a Collections Specialist, you will be responsible for performing all collection activities in compliance with defined policies and procedures to support optimal cash flow and ensure timely payment of premiums from customers, brokers, coinsurers or...

  • Credit Collections Specialist

    1 week ago

    Johnston, United States Sunrise Systems Full time

    Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team at Sunrise Systems Inc. As a key member of our customer support team, you will play a critical role in resolving delinquent accounts and providing exceptional customer service.Key ResponsibilitiesIdentify and resolve customer issues through effective communication and...

  • Accounts Receivable Specialist

    1 month ago

    Johnston, United States RI Resource Recovery Corp Full time

    Job DescriptionJob DescriptionJOB TITLE: Accounts Receivable Specialist DEPARTMENT: FinanceREPORTS TO: ControllerEFFECTIVE DATE: 08/22/2024SUMMARY:As an Accounts Receivable Specialist, you will be responsible for performing Accounts Receivable tasks including, billing and month-end adjustments, account reconciliations, deposits, managing the collections of...

  • Senior Collections Process Control Analyst

    2 months ago

    JOHNSTON, United States Citizens Full time

    DescriptionAre you enthusiastic about helping customers who are experiencing financial hardship?  Do you enjoy problem solving and driving meaningful change?   Are you looking for the autonomy and support to improve collections and recovery process effectiveness and risk and control oversight? If so, consider joining Citizens Bank in the Collections and...

  • Senior Collections Reporting Analyst

    3 weeks ago

    JOHNSTON, United States Citizens Full time

    About the RoleWe are seeking a highly skilled Senior Collections Reporting Analyst to join our Consumer Specialty Operations team at Citizens. As a key member of our team, you will be responsible for capturing and driving overall performance measurement activities for the FCRA Operations function.Key ResponsibilitiesMaintain and develop trended industry...

  • Senior Collections Reporting Analyst

    1 week ago

    JOHNSTON, United States Citizens Full time

    About the RoleCitizens is seeking a highly skilled Senior Collections Reporting Analyst to join our Consumer Specialty Operations team. As a key member of our team, you will be responsible for capturing and driving overall performance measurement activities for the FCRA Operations function.Key ResponsibilitiesMaintain and develop trended industry...

  • Education and Outreach Coordinator

    5 days ago

    Johnston, United States RI Resource Recovery Corp. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Education and Outreach Administrator to join our team at RI Resource Recovery Corp. The successful candidate will be responsible for developing and implementing programs and initiatives to educate and engage residents of Rhode Island on waste reduction, recycling, composting, and proper waste...

  • Education and Outreach Administrator

    7 days ago

    Johnston, United States RI Resource Recovery Corp. Full time

    JOB TITLE: Education and Outreach Administrator DEPARTMENT: Policy and Programs REPORTS TO: Education and Outreach Manager EFFECTIVE DATE: 09/18/2024 SUMMARY: The Education and Outreach Administrator focuses on developing and implementing programs and initiatives to educate and engage residents of Rhode Island on waste reduction, recycling, composting, and...

  • Education and Outreach Administrator

    3 days ago

    Johnston, United States RI Resource Recovery Corp. Full time

    JOB TITLE: Education and Outreach Administrator DEPARTMENT: Policy and Programs REPORTS TO: Education and Outreach Manager EFFECTIVE DATE: 09/18/2024 SUMMARY: The Education and Outreach Administrator focuses on developing and implementing programs and initiatives to educate and engage residents of Rhode Island on waste reduction, recycling, composting, and...

  • Debt Collector

    4 weeks ago

    Johnston, United States Innova Solutions Full time

    Innova Solutions is immediately hiring a Debt Collector Position type: Full-time - Contract Duration: 3+ Months with possibility extension Location: Des Moines / Johnston, Iowa 50131 (Hybrid) As a Debt Collector, you will: As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate...

  • Sr. Collections FCRA Reporting Analyst

    1 month ago

    JOHNSTON, United States Citizens Full time

    DescriptionAt Citizens, we’re more than a bank and here you’ll experience new things, create new opportunities, think beyond your role and make an impact. While in this role, you will support the delivery of expert support and advice to the business on risk management. It is important to note that you will also participate in interpreting and complying...

Collection Recovery Specialist

4 months ago

Johnston, United States Citizens Full time

Description

Are you looking to jump start a career in banking? Are you interested in joining a team of professionals that help customers through their financial hardship while driving a tangible impact to the bottom line? Do you thrive in working in a fast paced environment that is ever changing? Our Collections and Recovery Specialist role may be the right career choice for you.

At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Collections and Recovery teams. We are looking for colleagues with a positive attitude that are looking to learn. Our Collections and Recovery colleagues have the support and training needed to grow their careers and make a lasting impact.

What you can expect in this role:

+ Field a variety of customer calls with a passion to deliver high quality solutions for our customers

+ Help customers through their financial hardship by offering a wide variety of assistance and options

+ Extensive training utilizing some of the most advanced techniques and tools, including an advanced AI training tool to give our colleagues the most realistic experience possible

+ Dedicated support from leaders and peers to support your development and performance

+ A work culture that believes in the power of working together and supporting the unique needs and career aspirations of each individual

+ Satisfaction and pride in producing high quality work

What we offer

+ Competitive salary

+ Exceptional benefits such as medical, dental, and generous Paid Time Off policy

+ Variety of work schedules to suit your lifestyle and needs

+ Opportunities to grow your career with a company that values career progression

+ Access to 401(k) with corporate match and Employee Stock Purchase Program

+ Access to exclusive colleague offers on Citizens products and services

Responsibilities

+ Collect payments on predefined accounts through problem resolution, servicing and negotiation techniques.

+ Adhere to policy and compliance guidelines regarding security of customer information. Includes Citizens, local, state and federal laws.

+ Adhere to system documentation, policies and procedures to ensure accurate operational reporting.

+ Review account status, advise customer of current status, and request additional information as needed on inbound / outbound calls.

+ Ability to consistently and proficiently negotiate payments on accounts within all level stages of delinquency within one line of business.

+ Ensure operational goals are met as set by department standards.

+ Achieve a quality score as set by department standards.

+ Adheres to provided schedule.

+ Determine account status based on system of record.

What makes a successful member of the Collections and Recovery team? The positive energy and confidence you bring to Citizens and its customers every day will help build relationships with customers so you can anticipate their financial needs and provide suitable repayment solutions. Each Specialist will also be required to meet and exceed department service and quality standards, while maintaining consistent levels of communication with external customers and colleagues regarding account information.

Qualifications

+ Excellent oral communications counseling and persuasion skills

+ Knowledge of Fair Debt Collection Practices flexibility to adapt to changing business needs and requirements with a consistent, positive attitude

+ Excellent data entry and typing skills

+ Math aptitude

+ Familiarity with digital phone systems

+ Make independent decisions and exercise sound judgment

+ Organized work habits

+ Ability to perform in a production environment and meet monthly operational metric goals

Education

+ High School Diploma Required Associates preferred

Hours and Work Schedule

+ Hours per Week:40

+ Work Schedule:1st shift with one day off on the weekend

Pay

+ $20 per hour

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleagues or a dependents reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

05/27/2024