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Senior Program Manager

4 months ago

Waltham, United States Cambridge Financial Full time
POSITION: Senior Program Manager

Summary:

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. Seeking a highly skilled and experienced Senior Program Manager to lead digital transformations initiatives within Cambridge Savings Bank. The Senior Program Manager approaches work with an agile mindset, values team collaboration, and contributes to lean process improvements. The ideal candidate will possess a strong background in agile project management and data analytics, be able to lead multiple projects simultaneously, and understand how to include a robust Change Management program in project plans. The Senior Program Manager is comfortable with ambiguity and change and can actively reduce complexity across the transformation process.
As a member of the Project Management Team, the Senior Program Manager works closely with, the Head of Transformation, executive sponsor(s), business line leaders, cross-functional teams, vendor partners, and internal stakeholders to deliver agreed upon outcomes.

Key Result Areas:
  • Manage strategic digital transformations and program plans that span across various lines of business and successfully deliver full implementation from initiation to deployment using the recommended Transformation Delivery Method.
  • Lead cross-functional teams including Vendor Partners to ensure alignment and collaborations throughout all project phases. Manage program/project scope, budgets, risk and mitigation strategies, change management, and resources for Agile and Waterfall delivery methods.
  • Monitor progress and run multiple projects simultaneously, track key performance indicators, and provide data-driven status reports, required documentation, and presentations to various audiences, including CSB's Executive Leadership team and key stakeholders.
  • Develop a robust portfolio management system to report on the progress and success of the current book of work across the organization.
  • Create data-based dashboards that capture company-wide program/project progress and visualize the company's book of work with results for use by executive management and cross-functional teams.
  • Drive continuous improvement initiatives to enhance project delivery processes and methodologies.
  • A leader with the ability to empower teams, foster employee engagement throughout the life cycle of a transformation and produce a valued employee experience.
  • Fosters a culture of innovation and business agility within the bank, providing leadership and mentorship to colleagues and team members, aiding in professional growth and development.
  • Perform additional duties as required.
Qualifications:
  • Bachelor's degree in computer science, information technology, business, or related discipline required with Advance Degree or Certifications preferred.
  • 10+ years of Portfolio Management and Digital Transformation experience, within the financial services/banking /IT industry preferred.
  • Proven track record of successfully managing multiple complex transformation programs from initiation to completion as the ways of work evolve across the organization.
  • Excellent leadership, communication, and interpersonal skills, with the ability to influence and negotiate effectively.
  • Familiarity with Change Management, Data Analytics and Visualization, and Lean Six Sigma principles and techniques.
  • PMP, PRINCE2, or SAFe Agile certification, preferred.
  • Proficiency with MS Project, Excel, Visio, PowerPoint, JIRA, and knowledge of project portfolio management. Working knowledge of Tableau.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities the inclusion of which would be in conformity with the major purpose of this job.

Location:

Hybrid/Waltham, Massachusetts

About Cambridge Savings Bank:

Cambridge Savings Bank is a full-service banking institution with over $6 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts-based branch network and through digital banking solutions for commercial, small business and consumer customers. In March 2023, Kroll Bond Rating Agency affirmed CSB's investment-grade rating, reinforcing the bank's position as a reliable business lender. To learn more about how CSB can meet your needs, visit us at cambridgesavings.com, or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

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