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Systems Engineer

3 months ago

Norcross, United States Softchoice Full time
Whyyou'lllove Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.

The impact you will have:

Softchoice is reimagining the role we play in our customers' lives, and we are seeking great people to strengthen our customer centric culture.

In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable.

As a Systems Engineer you will have the opportunity to work alongside one of North America's most trusted teams of workplace, cloud and pre-sales professionals. You will impact customers with innovative solutions and support their journey here at Softchoice.

What you'll do:

  • Role model our values of personal growth, customer passion, taking care of others & owning the end result
  • You will work closely with our pre-sales architects and sales teams to meet with customers, develop a deep understanding of their objectives and spot new opportunities when possible.
  • You will have the opportunity to work in a highly visible customer-facing role.
  • You will have the opportunity to put your workplace and cloud expertise to work, supporting a detailed, actionable Statement of Work alongside our architects and project managers.
  • You will do this by staying on top of new trends, technology updates and the minutiae of core cloud and workplace technologies.
  • You will also continually fine-tune your delivery, adoption, and problem-solving skills along the way
What you'll bring to the table:
  • A curious mindset, willing to ask the right questions to provide customers with the best possible solution
  • A problem solver with the capability to uncover & address the root cause of an issue
  • A highly organized & proactive work ethic that puts responsiveness to customers first
  • Passion for building strong, trust-based relationships with customers and dedication to driving great CX
  • Experience within the Microsoft ecosystem, focused primarily on Microsoft 365 Security and Compliance
  • Working knowledge of Microsoft Purview and Microsoft Defender for Endpoint/Cloud
  • Working knowledge of Entra ID and Active Directory, with integrations into Multi-Factor Authentication engines.
  • Working knowledge of Microsoft Sentinel is considered a plus
  • Bachelor's Degree or Diploma in a relevant field or equivalent industry experience.
  • 4+ years of implementation consulting experience delivering engagements within the Microsoft ecosystem.
Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experiencefor the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:
  • We offer hybrid and remote working opportunities.
  • Comprehensive benefits from day oneof employment.
  • We offer meaningful work and opportunities for career growth.
  • Our team members have 2 paid volunteer days per year to give back to a cause of their choice.
  • We offer an opportunity to build and grow a career in the technology industry.
  • Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 18consecutive years.
  • Softchoice has been certified as a Great Place to Work in the United States for several years.
  • We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.
  • We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.


Inclusion & Equal opportunity employment:

We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We areproud to provideinterview &employment accommodationduring the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com .We are committed to working with you to best meet your needs.

Our commitment to your experience:

We arecommitted to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we willbe doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID:5773

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Mid-Senior Level