General Manager
1 week ago
SUMMARY
The General Manager is responsible for managing the daily operations of our
restaurant, including the selection, development and performance management of
employees. In addition, they oversee the inventory and ordering of food and supplies,
optimize profits and ensure that guests are satisfied with their dining experience. The
General Manager reports to the Regional Vice President.
ESSENTIAL FUNCTIONS
Primary responsibilities include:
General
- Oversee and manage all areas of the restaurant and make final decisions on
Financial
- Adhere to company standards and service levels to increase sales and
- Responsible for ensuring that all financial (invoices, reporting) and
and in accordance with company policies and procedures.
Food safety and planning
- Enforce sanitary practices for food handling, general cleanliness, and maintenance
company policies, federal/state/local laws, and ordinances.
- Responsible for ensuring consistent high quality of food preparation and service.
- Maintain professional restaurant image, including restaurant cleanliness, proper
- Estimate food and beverage costs. Work with Corporate office staff for efficient
preparation to minimize waste.
- Estimate food needs, place orders with distributors, and schedule the delivery of
- Must be ServSafe certified.
- Will uphold all ServSafe guidelines.
- Ensure positive guest service in all areas. Respond to complaints, taking any and all
Operational responsibilities
- Ensure that proper security procedures are in place to protect employees, guests and company assets.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
- Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
- Investigate and resolve complaints concerning food quality and service
Company Information
www.fierycrab.com
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