Call Center Representative
4 hours ago
Description AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled workforce, we can offer a superior program focused on serving the long-term care industry. THE ROLE: CALL CENTER REPRESENTATIVE RESPONSIBILITIES: Provide exceptional customer service to nursing home staff, physician office staff, and patients via phone. Enter data into a specialized computer system. Dispatch AHA's Mobile Phlebotomists and Couriers. Track specimen collection and reporting. Troubleshoot missing, incomplete, and incorrect orders. Interact effectively and professionally with clients and coworkers. Exhibit exceptional customer service skills. QUALIFICATIONS: High School diploma. 1 year of customer service experience in healthcare, preferred. Detail-oriented with the ability to multi-task. Knowledge of lab test orders; solid understanding of the importance of critical results. Excellent customer service and telephone etiquette skills required. Effective verbal and written communication skills, especially listening skills. 10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy. Advanced computer skills. Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment. Ensure patient privacy, confidentiality, and HIPAA compliance. Team player mindset a must. AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays. AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER J-18808-Ljbffr
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Call Center Operations Manager
1 week ago
Virginia Beach, Virginia, United States Priority Staffing Full timeJob OverviewPrioritize Staffing is seeking an experienced Call Center Operations Manager to oversee daily operations and drive performance improvements in our dynamic call center environment. This role requires strong leadership skills, a customer-centric mindset, and the ability to analyze data to inform strategic decisions.About the RoleWe are looking for...
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Virginia Beach, Virginia, United States Livanta Full timeJob SummaryThe Customer Service Director will lead the daily operations of our call center, managing a team of staff to deliver exceptional customer service. This role requires strategic thinking, effective communication, and strong leadership skills to drive performance and meet goals.Key Responsibilities:Oversee daily operations, ensuring efficient use of...
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Care Advisor Nurse Call Center
7 days ago
Virginia Beach, United States Patient First Full time*Sign-on Bonus!*Apply below after reading through all the details and supporting information regarding this job opportunity.Patient First is accepting applications for Care Advisor Nurse-Call Center in the Tidewater area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.*The responsibilities of the job include, but...
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Care Advisor Nurse Call Center
7 days ago
Virginia Beach, VA, United States Patient First Full time*Sign-on Bonus!* Apply below after reading through all the details and supporting information regarding this job opportunity. Patient First is accepting applications for Care Advisor Nurse-Call Center in the Tidewater area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. *The responsibilities of the job...
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Customer Service Coordinator
4 hours ago
Virginia Beach, United States ZIM Full timeDescriptionMain Purpose of the Role:The Export Contact Center Representative is responsible for managing customer-facing communication through the call center phone system, email, and SmartCS. This communication includes creation and maintenance of bookings as well as export documentation enquiries.Main Tasks:Answers incoming customer calls and emails and...
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Customer Service Representative
5 months ago
Virginia Beach, United States Workoo Technologies Full timeAbout the job Customer Service Representative We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations. You will have approximately 7 weeks of paid remote training to prepare...
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Customer Service Representative
3 months ago
Virginia Beach, United States Sentara Healthcare Full timeResponsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Primarily responsible for handling incoming calls to effectivel Customer Service Representative, Customer Service, Representative, Retail, Healthcare
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Front End Collections Representative
1 week ago
Virginia Beach, Virginia, United States PeopleShare Full timeCompany Overview">PeopleShare is a leading provider of staffing solutions for top companies in the area. With multiple local offices, we offer immediate access to a wide range of job opportunities. Our goal is to connect talented individuals with rewarding career paths.">Salary">The estimated salary for this position ranges from $15 to $17 per hour,...
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Patient Registration Representative
5 months ago
Virginia Beach, United States Aligned Orthopedic Partners Full timeWHO WE AREThe Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the...
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Patient Registration Representative
5 months ago
Virginia Beach, United States Aligned Orthopedic Partners Full timeWHO WE ARE The Jordan-Young Institute is a prominent multi-sub-specialty private physician practice including orthopedics, sports medicine, neurosurgery/spine, physical medicine & rehabilitation, and Physical Therapy in Virginia Beach, Virginia. We are a high-volume practice with an excellent team of dedicated professionals whose purpose is to provide the...
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Customer Service Representative
5 months ago
Virginia Beach, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...
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Waxing Services Representative
1 week ago
Virginia Beach, Virginia, United States European Wax Center VA Full time**Career Opportunities at European Wax Center VA**We are seeking a motivated Guest Service Sales Associate to join our team at European Wax Center VA. As a key member of our staff, you will play a vital role in providing exceptional client service and driving sales growth.Job Description:Greet and assist clients with enthusiasm and professionalismEducate...
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Customer Service Representative
1 month ago
Virginia Beach, United States GEICO Full timeCustomer Service Representative - Virginia Beach, VA Salary: $20.65 per hour / $ 41,609.75 annually Increase your earning potential! $1,000 completion incentive after successfully completing training and orientation (around 6 months) 10% evening differential for applicable shifts 20% weekend differential for applicable shifts When you grow, GEICO grows....
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Customer Service Center Manager Position
1 month ago
Virginia Beach, Virginia, United States KSA Integration Full timeProgram Management and Call Center Supervision RoleKSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through three core capabilities: (1) data analytics, (2) comprehensive veterans support, and (3) business process improvement.We are a rapidly growing government contractor that has...
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Outside Sales Representative
1 month ago
Virginia Beach, United States HomeFix Full timeJob DescriptionJob DescriptionJob DescriptionHomeFix is a top 20 home improvement company in the US, headquartered in Laurel, MD. We are hiring driven Outside Sales Representatives to work in our Hampton Roads market.We are experiencing unprecedented growth which means rapid career advancement opportunities and we only promote from within. Almost 100% of...
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Virginia Beach, Virginia, United States i medical Healthcare Solutions Full timeJob DescriptionWe are seeking a highly skilled and motivated Sales Representative to join our team at iMedical Healthcare Solutions. In this role, you will be responsible for driving strategic sales growth through various channels of email, tradeshows, and phone outreach.Key Responsibilities:Sales Opportunities: Identify and pursue 3-5 new leads weekly via...
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CNA - Care Center - Night Shift
4 weeks ago
Virginia, United States Essentia Health Full timeJob Description Job Description: Responsible for providing direct care to patients and serving the needs of patients in a manner conducive to their safety and comfort, under the direct supervision of a Registered Nurse, Nurse Manager, Assistant Head Nurse, and/or Department Director (possibly with guidance from an LPN) to contribute to meeting the mission...
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Customer Service Representative
3 days ago
Virginia Beach, Virginia, United States Prayosha Group - Fuddruckers & Tropical Smoothie Cafe Full timeWe're looking for a charismatic and friendly Customer Service Representative to join our team at Prayosha Group - Fuddruckers & Tropical Smoothie Cafe. This role involves providing top-notch customer service, working in a fast-paced environment, and being part of a dynamic team.About the RoleThis is a full-time or part-time position that requires a minimum...
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Customer Service Representative
18 minutes ago
Virginia, United States HomeTeam Pest Defense Full timeOverview At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeams next...
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Virginia Beach, United States Sentara Full timeCity/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Pediatric Physicians-Nimmo is looking for a full-time Patient Service Representative (PCR) to join the team. Locations: Sentara Pediatric Physicians-Nimmo 2301 General Booth Blvd. Virginia Beach, VA 23456 The Patient Care Representative is responsible for...