Title Clerk
12 hours ago
The Title Clerk processes the legal transfer of vehicle ownership documents for the Department of Motor Vehicles. Customer Service is a primary focus in this role. ATitle Clerk must ensure that customers receive excellent, professional, timely, and high-quality service at all times.
Duties and Responsibilities:
- Prepare tax and title documents all new and used vehicles for registration in the state in which they will be titled.
- Verify funding has been collected before submitting title applications for processing.
- Check for accuracy in the application and ensure that all information is complete.
- Submit all legal transfer work to the Department of Motor Vehicles.
- Maintain a system to verify out-of-state title work has been processed/submitted.
- Compile and maintain a complete list of all outstanding title work. Report to Director on the status of any missing or problem titles and provide a current list of outstanding titles to the Director at month end.
- Sign over titles for all wholesaler transactions. Prepare a monthly report to management of any incomplete wholesale transactions.
- Prepare stock cards for new and used vehicles.
- Engage in ongoing educational opportunities to update job knowledge.
- Work with the Accounting Director to keep F&I Specialists and sales personnel up to date regarding title regulations, procedures, and issues when regulations change.
- High school diploma or equivalent
- Excellent communication skills, both verbal and written
- Ability to speak both English and Spanish
- 1-2 years of experience in accounting or related field preferred
- Strong customer service skills and the ability to work well under pressure
- Ability to multitask and prioritize tasks effectively
- Demonstrated proficiency in clerical processing
- Proficiency in using Microsoft Office suite and database software
- Ability to work a set schedule, including weekends and holidays as needed related to monthly processing duties
- Valid Washington State Driver's License or equivalent. All licenses must be converted to a Washington State License within 30 days of employment.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
- Health Insurance Plan (Medical/Dental/Vision)
- Opportunities for professional growth and advancement
- PTO (Sick Time & Vacation Accrual: year 1 = 1 hr/40 hrs worked; year 2-9 = 8 hr/month; year 10+ = 11 hr/month)
- 401K Plan (after one year of employment)
- 6 Paid Holidays each year
- Paid Training
- Employee appreciation
- Semi-annual employee celebrations
- Employee vehicle purchase plans within Town Auto Group
- Employee discounts on select services/purchases within Town Auto Group
- Town Toyota Center event ticket employee discounts on select venues
Town Auto Group is an equal opportunity employer that values diversity in the workplace. If you meet the above requirements and are interested in this exciting opportunity, we encourage you to apply. We offer a comprehensive benefits package, and a friendly, collaborative work environment.
TOWN is "the" place to work ~
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