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Senior ServiceNow Developer

4 months ago


Washington, United States The Slate Group Full time
Executive Summary: Our client is looking to hire a ServiceNow Developer who will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform.

Position Description: As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.

Position Responsibilities:
  • Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements.
  • Document and maintain functional business requirements, process flows and business use cases.
  • Performs operational administrative tasks, as needed.
  • Assists with report configuration and maintenance, as needed.
  • Configure and maintain data integrations between ServiceNow and other systems.
  • Design/ Develop ServiceNow Forms and Tables as well as Modules.
  • Develop Workflow / Flow Design where required to drive Approvals and Process Lifecycle.
  • Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal).
  • Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow.
  • Best Practices and Governance:
    • Ensure adherence to ServiceNow best practices, agency security guidelines, governance policies and maintain as close to an out of the box environment as possible.
    • Perform code reviews and mentor junior developers.
  • Continuous Improvement:
    • Stay updated on ServiceNow releases, features, and industry trends.
    • Identify opportunities for process improvement and automation.

Salary Information: $84,224.00 to $90,240.00 annually