Current jobs related to Guest Experience Specialist - Reno - Petco
-
Bocce Guest Experience Specialist
4 weeks ago
Reno, United States Hersha Hospitality Management Full timeBundox Bocce Guest Experience Specialist. As a Guest Experience Specialist, you are a master multi-tasker who serves food and beverages to guests with a friendly demeanor in accordance with our distinctive service standards. Beyond traditional servic Guest Experience, Guest, Specialist, Experience, Business Services
-
Bocce Guest Experience Specialist
4 weeks ago
Reno, United States Renaissance Reno Downtown Hotel & Spa Full timeOverview: Opportunity: Bundox Bocce Guest Experience Specialist As a Guest Experience Specialist, you are a master multi-tasker who serves food and beverages to guests with a friendly demeanor in accordance with our distinctive service standards. Beyond traditional service, your role extends to hosting, operating the point of sale, and providing game...
-
Bocce Guest Experience Specialist
1 month ago
Reno, United States Renaissance Reno Downtown Full timeOverview Opportunity: Bundox Bocce Guest Experience Specialist As a Guest Experience Specialist, you are a master multi-tasker who serves food and beverages to guests with a friendly demeanor in accordance with our distinctive service standards. Beyond traditional service, your role extends to hosting, operating the point of sale, and providing game...
-
Director of Guest Experience
1 week ago
Reno, Nevada, United States Grand Sierra Resort Full timeJob SummaryThe Director of Guest Experience is a key leadership role at Grand Sierra Resort, responsible for creating an extraordinary guest experience. This position oversees property-level service improvement initiatives, researches and reports on service enhancement programs, and acts as a strategic partner to operating department leadership.Key...
-
Director of Guest Experience
6 days ago
Reno, Nevada, United States Grand Sierra Resort Full timeDirector of Guest ExperienceAbout the RoleThe Director of Guest Experience is a key member of our team at Grand Sierra Resort, responsible for delivering exceptional guest experiences and driving service excellence across the property. This role requires a strong leader who can analyze guest feedback, identify areas for improvement, and implement effective...
-
Director of Guest Experience
4 weeks ago
Reno, United States Grand Sierra Resort Full timeSUMMARYThe Director of Guest Experience provides functional and business expertise and strategic perspective to identify, evaluate, develop and drive optimization and efficiencies across the property, creating an extraordinary guest experience. This person oversees property-level service improvement initiatives for the resort and is responsible for the...
-
Director of Guest Experience
1 week ago
reno, United States Grand Sierra Resort Full timeSUMMARYThe Director of Guest Experience provides functional and business expertise and strategic perspective to identify, evaluate, develop and drive optimization and efficiencies across the property, creating an extraordinary guest experience. This person oversees property-level service improvement initiatives for the resort and is responsible for the...
-
Director of Guest Experience
4 weeks ago
Reno, United States Grand Sierra Resort Full timeSUMMARYThe Director of Guest Experience provides functional and business expertise and strategic perspective to identify, evaluate, develop and drive optimization and efficiencies across the property, creating an extraordinary guest experience. This person oversees property-level service improvement initiatives for the resort and is responsible for the...
-
Director of Guest Experience
3 weeks ago
reno, United States Grand Sierra Resort Full timeSUMMARYThe Director of Guest Experience provides functional and business expertise and strategic perspective to identify, evaluate, develop and drive optimization and efficiencies across the property, creating an extraordinary guest experience. This person oversees property-level service improvement initiatives for the resort and is responsible for the...
-
Sales Associate
3 weeks ago
Reno, Nevada, United States Massage Envy Full timeAbout UsMassage Envy is a leading provider of massage and wellness services, dedicated to helping individuals achieve their health and wellness goals.Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our South Virginia location. As a Sales Associate, you will be responsible for providing exceptional...
-
Customer Experience Specialist
2 weeks ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob Summary:We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Guest Service: Provide...
-
Hospitality Guest Relations Specialist
3 weeks ago
Reno, Nevada, United States Atlantis Casino Resort Spa Full timeWelcome to Team Atlantis We invite you to become a part of our team as a Hotel Front Desk Associate. In this role, you will be responsible for overseeing guest check-in and check-out processes while providing assistance to guests with their inquiries. You will collaborate with various departments to ensure an exceptional experience for all guests. ...
-
Guest Room Maintenance Specialist
2 weeks ago
Reno, Nevada, United States Grand Sierra Resort & Casino Full timeJob Summary:We are seeking a highly skilled and detail-oriented Guest Room Attendant to join our team at the Grand Sierra Resort & Casino. As a key member of our Housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms.Key Responsibilities:Clean and restock guest rooms to the highest standards of...
-
Hospitality Guest Relations Specialist
3 weeks ago
Reno, Nevada, United States Atlantis Casino Resort Spa Full timeOverviewJoin the esteemed Atlantis Casino Resort Spa as we seek dedicated individuals for the role of Hotel Guest Service Representative. This position is pivotal in managing all aspects of guest check-in and check-out processes, ensuring that each visitor receives exceptional service. The Guest Service Representative will also be responsible for effectively...
-
Dining Experience Specialist
1 week ago
Reno, Nevada, United States Clearwater at Rancharrah Full timeJob SummaryWe are seeking a Part-Time Server to join our team at Clearwater at Rancharrah. As a Server, you will play a vital role in ensuring our residents have a pleasant and positive dining experience.Key ResponsibilitiesTake written food orders and serve meals to residents, family members, and guests in a professional, efficient, and courteous manner,...
-
Customer Experience Specialist
3 months ago
Reno, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Hospitality Specialist
3 weeks ago
Reno, Nevada, United States Jacobs Entertainment Full timeJoin Our Team at Jacobs Entertainment, Inc. At Jacobs Entertainment, Inc. (JEI), we pride ourselves on a legacy of excellence in the gaming and entertainment industry. We are seeking a dedicated Hospitality Specialist to enhance our guest experience. About Us Jacobs Entertainment, Inc. is a prominent developer, owner, and operator of gaming and...
-
Guest Service Agent
3 months ago
Reno, United States Renaissance Reno Downtown Hotel & Spa Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Position Requirements Immediately greet guest and offer to assist with their needs....
-
Employee Experience Specialist
2 weeks ago
Reno, United States Reno Orthopedic Center Full timeJob DescriptionJob DescriptionDo you have a passion for people? Love helping a company's biggest asset, their employees? Enjoy being innovative and dynamic to help employees and leaders with employee relations, employee leaves of absence/accommodation, employee development and engagement? If so, you have found your new home! Join ROC as the Employee...
-
Community Experience Specialist
2 weeks ago
Reno, Nevada, United States Lyon Living Full timeJob SummaryLyon Living is seeking a highly motivated and customer-focused Resident Experience Specialist to join our team. As a key member of our community, you will be responsible for building relationships and a sense of community with our residents.Key ResponsibilitiesAssist with receiving and responding to resident concerns and issues on the amenity...
Guest Experience Specialist
4 months ago
**Guest Experience Specialist (Sales Associate)**
Category: Stores
Location: 5565 S Virginia St, Reno , NV 89502
Schedule: Part_time
C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world
What you'll do:
Provide optimal guest experience services.
Assist guests in the proper selection of merchandise in accordance with their identified needs.
Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
Perform cashiering duties.
Perform related duties in support of the store attaining its assigned sales goal.
Ensure merchandise is properly stocked and priced.
Adhere to established operational guidelines and store policies and procedures.
Evaluate guest inquiries and as needed refers to Guest Experience Leader and/or Leader on Duty.
Key Accountabilities:
The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation.
Ensures the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures including the completion of the hourly animal health check and wellness cards.
Interacts professionally and effectively through verbal and written communication with all professional contacts with an emphasis on company interests.
Provides prompt and courteous service to all Petco guests by determining their needs and sharing product knowledge to suggest the appropriate merchandise, and by effectively employing suggestive selling techniques to increase individual sales.
Demonstrates knowledge in nutrition, Pals Rewards membership sign-up, Welcome to the Family and effective suggestive selling techniques to increase sales.
Ensures an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle and Repeat Delivery.
Performs all aspects of point-of-sale service, e.g. cash sales, credit and check sales, returns and exchanges. Performs the daily balance of cash drawer as necessary.
Assists in stocking and facing merchandise according to established standards.
Completes cash register transactions as well as guest carry-out service consisting of merchandise weighing up to but not exceeding 50 pounds per trip.
Adheres to loss prevention policies.
Assists in the loading, unloading and stocking of merchandise according to established procedures, in order to ensure that the store is well stocked and that inventory counts are accurate.
Ensures that store animals, birds, reptiles and fish receive the highest quality care, maintained in habits that are clean, safe, and secure, and that all reasonable and required steps are taken to maintain their good health.
Alerts store leaders immediately if any animal, reptile, bird or fish is in need of medical attention or other special care.
Performs routine housekeeping tasks as required to maintain the professional image and appearance of the store, to include sweeping/mopping the floors, dusting, washing the windows, facing the merchandise on the shelves, restroom maintenance, etc.
Assists store leadership in the opening/closing of the store as needed, to include the accurate completion of required paperwork.
Participates in the completion of quarterly and annual physical inventory counts.
Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals.
Performs special projects as assigned.
Supervisory Responsibility:
None.
Work Environment:
The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
