Guest Experience Expert
17 hours ago
Job Number24210572
Job CategoryRooms & Guest Services Operations
LocationThe Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States, 75038VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the worlds top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Experience Expert
3 hours ago
Irving, United States Marriott Full timeJob Number 24170152 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we...
-
Sales and Service Expert
1 month ago
Irving, United States 24 Hour Fitness Full time24 Hour Fitness - 2280 Market Pl Blvd [Guest Service / Front Desk] As a Sales and Service Expert at 24 Hour Fitness, you'll: Offer membership, fitness and retail products and services; Build relationships and translate the value of 24 Hour Fitness product and service offerings; Have a strong focus on behaviors that drive member acquisition and retention;...
-
Guest Services Agent
6 months ago
Irving, United States Hyatt House Las Colinas Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Guest Services Agent
6 days ago
Irving, United States Quorum Hotels Full timeDescriptionJoin our team as a Guest Services Agent at Aloft Las Colinas! Imagine being the warm smile that greets each guest as they walk through our doors, the friendly voice that guides them through their stay, and the helpful hand that makes every visit unforgettable. We're looking for a passionate Guest Services Agent who thrives on creating exceptional...
-
Guest Service Representative
1 month ago
Irving, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts Flexible schedule Free food & snacks Training & development Join our Bundt family at our Irving-Las Colinas location! No experience required! At Nothing Bundt Cakes, we refer to our guest services representatives as Joy C Guest Service, Representative, Service, Guest, Restaurant, Retail
-
Guest Service Team Member
2 months ago
Irving, United States Wingstop Full timeWingstop - 963 E Irving Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Service Team Member
2 months ago
Irving, United States Wingstop Full timeWingstop - 2920 N Belt Line Rd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Hospitality Guest Room Attendant
1 week ago
Irving, Texas, United States Texas Western Hospitality Group Full timeJob Title: Hospitality Guest Room AttendantWe are seeking a skilled and detail-oriented Hospitality Guest Room Attendant to join our team at the TownePlace Suites Dallas DFW Airport - Irving, TX.About the JobThis is a full-time position that requires a strong commitment to delivering exceptional guest experiences. As a key member of our housekeeping team,...
-
Exceptional Guest Service Professional
4 days ago
Irving, Texas, United States AEG Full timeAEG is seeking a highly skilled and dedicated Server to join our team in the Clubs, Suites, or In-Seat environment. As a key member of our service staff, you will be responsible for providing exceptional guest service while working collectively and cooperatively with your colleagues.Job Summary:The Server position provides exceptional guest service while...
-
Customer Experience Expert
1 week ago
Irving, Texas, United States Tailored Brands Inc Full time**What We Offer**We offer a competitive hourly rate of $12.50 per hour, as well as flexible scheduling to meet your availability. Tuition reimbursement and generous employee discounts on purchases made at any Tailored Brands store are also part of our benefits package. Our company celebrates diversity and provides equal employment opportunity to all...
-
Guest Environment Specialist
1 week ago
Irving, Texas, United States Marriott International Inc Full timeRole SummaryThe Guest Environment Specialist plays a vital role in maintaining the cleanliness and appearance of our hotel rooms and public areas. This position requires attention to detail, excellent communication skills, and the ability to work independently as part of a dynamic team.About the Job- Maintain high standards of cleanliness and organization...
-
The Spa Receptionist
5 months ago
Irving, United States the now corporation Full timeThe NOW Massage mission is to enlighten those who desire to mix mindfulness with massage to bring about completely different experience in self-care. Our approach is curated around our ideology which benefits everyone: self-care always, wellness forever. This is provided through an affordable luxury style massage in an energy filled environment, contributing...
-
Experis Information Security Expert
1 week ago
Irving, Texas, United States Experis Full time**About the Role:**Experis, a leading workforce solutions provider, is seeking an experienced IAM Governance Analyst to join their team in Irving, Texas. As a member of our team, you will have the opportunity to work with a reputable Financial Services organization and contribute to their success.**Job Overview:**This 12-month contract position offers a...
-
Wine Connoisseur and Hospitality Expert
1 day ago
Irving, Texas, United States Marriott International, Inc Full timeAbout This RoleAs a Sommelier at Marriott International, Inc, you will play a crucial role in creating exceptional dining experiences for our guests. Your primary responsibility will be to manage the wine service, ensuring that every bottle is poured with precision and presented with flair.Key ResponsibilitiesIssue, open, and serve wine/champagne bottles...
-
Sales and Service Expert
6 months ago
Irving, United States 24 Hour Fitness Full time**FULL-TIME** Part-time **LOCATION** 2280 Market Place Blvd Irving TX 75063 **Who we?are** At 24 Hour Fitness,?we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable,?and welcoming to everyone. We're on the hunt for team members who are committed to being...
-
Overnight Housekeeping Aide
1 week ago
Irving, United States Marriott International Inc Full timeAdditional InformationOvernight Shift, Part timeJob Number24186450Job CategoryHousekeeping & LaundryLocationCourtyard Dallas Las Colinas, 1151 West Walnut Hill Lane, Irving, Texas, United States, 75038VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a...
-
Night Auditor
2 months ago
Irving, United States Marriott Full timeAdditional Information Overnight Shift Job Number 24163270 Job Category Rooms & Guest Services Operations Location The Westin Irving Convention Center at Las Colinas, 400 W Las Colinas Blvd, Irving, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests...
-
Front Desk Associate
2 months ago
Irving, United States Marriott Full timeJob Number 24161194 Job Category Rooms & Guest Services Operations Location The Westin Irving Convention Center at Las Colinas, 400 W Las Colinas Blvd, Irving, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out....
-
Guest Advocate
3 months ago
Irving, United States Target Full timeTarget - 7845 N Macarthur Blvd [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...
-
Night Auditor
5 months ago
Irving, United States Marriott International Inc Full timeJob DescriptionPOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do...