Current jobs related to Member Service Representative - Nicholasville - Blue Grass Energy Cooperative Corporation

  • Customer Service Representative

    4 weeks ago

    Nicholasville, Kentucky, United States Blue Grass Energy Cooperative Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blue Grass Energy Cooperative Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving any issues in a timely and...

  • Customer Service Representative

    4 weeks ago

    Nicholasville, Kentucky, United States Blue Grass Energy Cooperative Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blue Grass Energy Cooperative Corporation. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Nicholasville, Kentucky, United States Mr Appliance Full time

    We are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.Key Responsibilities:Receive incoming calls and respond to customer inquiriesPerform marketing and sales functions...

  • Customer Service Representative

    6 months ago

    Nicholasville, United States Mr Appliance Full time

    We at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast...

  • Insurance Account Representative

    1 month ago

    Nicholasville, Kentucky, United States Steve Page - State Farm Agent Full time

    Job OverviewAs an Insurance Account Representative with Steve Page - State Farm Agent, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experiences. We seek a motivated self-starter who thrives in a fast-paced environment and is passionate about delivering exceptional results.Key...

  • Pharmacy Technician

    4 weeks ago

    Nicholasville, Kentucky, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician to join our team as a Member Service Specialist. In this role, you will be responsible for providing exceptional customer service to our members, assisting with purchasing decisions, and promoting our products and services.Key Responsibilities:Provide member service by acknowledging members,...

  • Pharmacy Technician

    4 weeks ago

    Nicholasville, Kentucky, United States Sam's Club Full time

    Job Summary: We are seeking a highly skilled Pharmacy Technician to join our team at Sam's Club. As a Pharmacy Technician, you will be responsible for providing exceptional member service by acknowledging members, identifying their needs, and assisting with purchasing decisions.Key Responsibilities:Operate cash registers and process member purchases,...

  • Customer Service Representative

    1 month ago

    Nicholasville, Kentucky, United States Zips Car Wash Full time

    Job OpportunityWe are seeking a Customer Service Associate to join our team at Zips Car Wash in Nicholasville, KY. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a clean and safe environment for our guests.ResponsibilitiesWelcome and engage with customers in a...

  • Office Representative

    6 months ago

    Nicholasville, United States Randall Chewning - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities:  Establish customer relationships...

  • Automotive Sales Representative

    4 weeks ago

    Nicholasville, Kentucky, United States Cronin Hyundai Full time

    Job OverviewCronin Hyundai is seeking a highly motivated and results-driven Automotive Sales Representative to join our team. As a key member of our sales team, you will be responsible for building and maintaining relationships with customers, identifying their needs, and providing them with the best solutions for their automotive needs.This is a full-time,...

  • Customer Service Representative

    1 month ago

    Nicholasville, Kentucky, United States Zips Car Wash Full time

    h3JobOverview/h3pWeareseekingahighlymotivatedandcustomer-focusedindividualtojoinourteamasaCustomerServiceAssociateatZipsCarWash.Asakeymemberofourteam,youwillberesponsibleforprovidingexceptionalcustomerservice,promotingourUnlimitedWashClub,andmaintainingacleanandsafeenvironmentforourguests./ph3KeyResponsibilities/h3ulliWelcomeandengagewithcustomersinafriendly...

  • Customer Service Representatives

    4 weeks ago

    Nicholasville, Kentucky, United States JobGet Staffing Full time

    Immediate Openings:We are currently accepting applications for seasonal positions within our dynamic team at JobGet Staffing. Our company offers exciting career opportunities for bright, energetic, and talented individuals in a stimulating, fast-paced, and team-oriented culture.We are committed to providing a work environment that rewards dedication and...

  • Retail Associate

    4 weeks ago

    Nicholasville, Kentucky, United States Sam's Club Full time

    Job Summary:As a Retail Associate - Member Experience Specialist at Sam's Club, you will play a vital role in shaping the shopping experience for our members. Your primary responsibility will be to ensure that our parking lot is well-maintained, including helping members with their purchases and ensuring that carts are readily available. You will also assist...

  • Food Service Supervisor

    4 weeks ago

    Nicholasville, Kentucky, United States FiveStar Full time

    Job Summary:Food Service Managers at FiveStar are responsible for the planning, supervision, and management of operations in the food service area of a FiveStar facility. They partner with the General Manager to ensure FiveStar customer service in the food service area, as outlined in company policies and procedures.Key Responsibilities:Proficient in...

  • Automotive Sales Representative

    4 weeks ago

    Nicholasville, Kentucky, United States Cronin Hyundai Full time

    Job Summary:Cronin Hyundai, a leading automotive dealership, is seeking a skilled Sales Consultant to join our team. As a Sales Consultant, you will be responsible for building and maintaining relationships with customers, identifying their needs, and providing them with the best solutions for their automotive needs.This is a full-time, salaried role in the...

  • RN Homecare Opportunities

    4 weeks ago

    Nicholasville, Kentucky, United States Maxim Healthcare Service Full time

    Job Summary:Maxim Healthcare Services is seeking a Registered Nurse (RN) to provide high-quality patient care in a home healthcare setting. As a RN with our team, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.Responsibilities:Assess, plan, implement, and evaluate patient care using the nursing...

  • LPN/LVN Homecare Opportunities

    4 weeks ago

    Nicholasville, Kentucky, United States Maxim Healthcare Service Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse (LPN) to join our team at Maxim Healthcare Services. As a LPN, you will be responsible for providing high-quality patient care in a home healthcare setting.ResponsibilitiesUtilize the nursing process to assess, plan, implement, and evaluate patient care.Perform focused interviews to identify...

  • Cafe Associate

    4 weeks ago

    Nicholasville, Kentucky, United States Walmart Full time

    About the RoleWe are seeking a highly motivated and customer-focused Cafe Associate to join our team at Sam's Club. As a Cafe Associate, you will be responsible for preparing and serving food to our members, maintaining a clean and safe environment, and providing exceptional customer service.Key ResponsibilitiesFood Preparation: Prepare food according to...

  • Pediatric and Adult Home Healthcare Nurse

    4 weeks ago

    Nicholasville, Kentucky, United States Maxim Healthcare Service Full time

    Maxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to provide high-quality care to Pediatric and Adult patients in their own homes.Why Choose Maxim:Competitive pay and weekly paychecksComprehensive benefits package, including health, dental, vision, HSA, and life insurancePaid time off and 401(k) savings planMaximCares Awards...

  • Account Associate

    1 month ago

    Nicholasville, Kentucky, United States Steve Page - State Farm Agent Full time

    Job DescriptionAs a key member of our State Farm Agent team, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. If you are a motivated self-starter who thrives in a fast-paced environment, this could be an exciting opportunity for a rewarding career with excellent income and growth...

Member Service Representative

2 months ago

Nicholasville, United States Blue Grass Energy Cooperative Corporation Full time
OBJECTIVES
  1. To provide courteous, prompt and accurate customer service to the members of the Cooperative, reflecting a professional image and promoting good will between the members, the general public and the Cooperative.
  2. Cooperates with other employees and departments to accomplish the goals of the Cooperative.
RESPONSIBILITIES
  1. Answers incoming calls in a professional and timely manner ensuring that calls are properly completed.
  2. Processes member payments in office, night deposit box and by phone.
  3. Performs daily cash register balancing
  4. Receives member requests, processes paperwork and/or directs to correct department and/or employee.
    1. new service
    2. security light connects, disconnects and repairs
    3. routine connects/disconnects
    4. outages
    5. meter changes
    6. right-of-way/maintenance requests
    7. customer complaints
    8. capital credits
  5. Reviews open service order report and takes appropriate action.
  6. Assists members with questions concerning their account(s).
    1. bill payments & fees
    2. verification of information address, social security number, telephone number, etc.
    3. contract payments and payment arrangements
    4. bill adjustments
    5. refer to appropriate agencies for assistance with payments and processing those vouchers and/or payments
  7. Receives member requests for new service.
    1. collect line extension payments
    2. collect membership fees and deposits
    3. process membership applications
    4. provide new membership packets
  8. Maintains up-to-date knowledge of services and products (levelized billing, auto pay, pre-pay, e-billing, internet passwords, landlord agreements and extended payment plans) provided by the Cooperative and provides information to members as requested.
  9. Keeps up-to-date on procedures and PSC Rules & Regulations.
  10. Provides support and keeps up-to-date on member services programs. Maintains knowledge of marketing programs and assists members with purchases of non-utility products. Provides support to the departments of staking and operations.
  11. Ensures that bank deposits and mail is delivered daily as requested.
  12. Acts as supervisor in the absence of the office supervisor as requested.
  13. Follows BGEnergy Safety Manual as well as BGEnergy policies and procedures.
DISCLAIMER

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.

POSITION SPECIFICATIONS
  1. Education: High school diploma or general education degree (GED)
  2. Work Experience: Six (6) months on the job training

KNOWLEDGE SKILLS & ABILITIES

Must be able to carry out activities, which require a high degree of accuracy and attention to detail. Must be able to organize work to meet deadlines. Working knowledge of computers. Excellent problem solving, communication, and interpersonal skills. Ability to work independently and be resourceful. Ability to operate business machines. Ability to learn use of SEDC computer software. Ability to apply PSC regulations and Cooperative Policy and Procedures to effectively carry out job duties.

PHYSICAL REQUIREMENTS

Required to pass a physical examination when employed. Must have sufficient health to perform the essential functions, duties, and responsibilities of the job.

WORKING CONDITIONS

Office Environment

Extensive Sitting

Lifting up to ten (10) pounds

Equal Opportunity Employer