Customer Service Representative
4 months ago
> >
**Customer Service Representative**
**Nazareth , PA**
**JOB ID: 8161**
**JOB CATEGORY: Customer Service**
**POSITION TYPE: Regular Full-Time**
**Overview**
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
**Responsibilities**
Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
Provide high levels of customer account management by properly setting up and maintaining account information and data
Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting.
For a full list of our benefit offerings please visit
**Qualifications**
Minimum of 3 years of experience in a customer service role
Minimum of a High School diploma or GED preferred
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment
**As part of our pre-employment hiring process background checks and drug screens are performed.**
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees, Suburban Propane maintains business operations in 41 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers.
*All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.*
-
Customer Service Representative
7 days ago
Nazareth, Pennsylvania, United States Suburban Propane Full time{"Overview": "At Suburban Propane, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, handling inbound and outbound sales and service related calls, and performing administrative functions to ensure the highest...
-
Overnight Customer Service Representative
2 weeks ago
Nazareth, Pennsylvania, United States DJD Fitness - EastonNazarethMt. PoconoBethlehem PA Full timeJob SummaryThe Overnight Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. This role will be responsible for creating a positive member experience by providing a superior level of customer service to...
-
Customer Service Representative
7 days ago
Nazareth, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full timeService Associate RoleAt Rite Aid of Pennsylvania Inc, we're committed to improving health and wellness in our communities. As a Service Associate, you'll play a vital role in delivering exceptional customer experiences and contributing to our mission.Key Responsibilities:Provide top-notch customer service by assisting customers with their shopping needs,...
-
Customer Service Representative
2 weeks ago
Nazareth, Pennsylvania, United States The GIANT Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Specialist. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
1 day ago
Nazareth, Pennsylvania, United States DSV Full timeDSV Job OverviewAs a Customer Service Agent at DSV, you will be responsible for providing exceptional service to our customers.Key ResponsibilitiesAssist customers with inquiries and issues related to shipments and deliveries.Coordinate with clients and carriers to resolve any transportation-related problems.Maintain accurate records and documentation to...
-
Customer Service Representative
3 days ago
Nazareth, Pennsylvania, United States The GIANT Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a PT Service Associate. As a key member of our store team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesBag items at checkout and restock returnsRetrieve carts from the parking lot and vacuum...
-
Customer Service Representative
3 weeks ago
Nazareth, Pennsylvania, United States Wegmans Food Markets Full timePosition OverviewAt Wegmans Food Markets, we are dedicated to enhancing the lives of our customers through outstanding food options. As a Retail Sales Associate, you will play a crucial role in this mission by providing exceptional service and support.Key ResponsibilitiesDeliver a high level of customer service by assisting shoppers with their needs.Maintain...
-
Member Services Representative
4 months ago
Nazareth, United States DJD Fitness - EastonNazarethMt. PoconoBethlehem PA Full timeJob DescriptionJob DescriptionImprove others, Improve yourself.You Belong!Job Summary:The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Member services representative will be responsible for the overall...
-
Customer Service Associate
6 days ago
Nazareth, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyWe're committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe're seeking a Customer Service Associate to join our team. As a Customer Service...
-
Customer Service Associate
2 weeks ago
Nazareth, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyWe are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe are seeking a highly motivated and...
-
Fitness Club Representative
6 days ago
Nazareth, Pennsylvania, United States DJD Fitness - EastonNazarethMt. PoconoBethlehem PA Full timeMember Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at DJD Fitness - Easton/Nazareth/Mt. Pocono/Bethlehem PA.Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer service to our members, prospective members, and...
-
Fitness Club Representative
8 hours ago
Nazareth, Pennsylvania, United States DJD Fitness - EastonNazarethMt. PoconoBethlehem PA Full timeMember Services RepresentativeWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at DJD Fitness - Easton/Nazareth/Mt. Pocono/Bethlehem PA. As a Member Services Representative, you will be responsible for creating a positive member experience by providing exceptional customer service to our members,...
-
Pharmacy Technician
1 week ago
Nazareth, Pennsylvania, United States Wegmans Food Markets Full timeJob SummaryWe are seeking a highly skilled Pharmacy Technician to join our team at Wegmans Food Markets. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesCustomer Service: Provide top-notch service to our customers, responding to...
-
Pharmacy Technician
1 week ago
Nazareth, Pennsylvania, United States Wegmans Food Markets Full timeAbout the RoleWe are seeking a skilled Pharmacy Technician to join our team at Wegmans Food Markets. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our pharmacy department.Key ResponsibilitiesProcess Prescription Requests: You will be responsible for processing prescription...
-
Nazareth, Pennsylvania, United States The Judge Group Full timeKey ResponsibilitiesAs a Business Development Technical Sales Representative, you will be responsible for advocating for the company's mission and business objectives. This includes initiating and fostering new customer and corporate relationships, advancing opportunities through the sales cycle, and supporting business unit leaders in transaction...
-
Nazareth, Pennsylvania, United States The Judge Group Full timeJob SummaryThe Judge Group is seeking a highly skilled Business Development Technical Sales Representative to join our team. As a key member of our sales team, you will be responsible for driving business growth and revenue through strategic sales and business development initiatives.Key ResponsibilitiesBusiness Development: Identify and pursue new business...
-
Retail Sales Representative
1 week ago
Nazareth, Pennsylvania, United States Bridgestone Americas Full timeAbout the RoleThe Automotive Retail Salesperson is a dynamic and sales-focused position that plays a crucial role in our team's success. This role entails providing exceptional customer service both in person and over the phone, with the goal of meeting and exceeding customer needs.Key ResponsibilitiesCustomer Service: Provide top-notch customer service,...
-
Project Coordinator
3 weeks ago
Nazareth, Pennsylvania, United States Kitchen Magic Full timeProject Coordinator - Kitchen MagicWe are seeking a highly skilled Project Coordinator to join our team at Kitchen Magic. If you excel in a fast-paced environment and possess exceptional communication and problem-solving skills, this role is ideal for you.Key Responsibilities:Ensure customer satisfaction by assisting in transforming their homes and...
-
PT Service Associate
1 day ago
Nazareth, Pennsylvania, United States The GIANT Full timeAbout The GIANT CompanyWe're a leading retailer dedicated to making a positive impact in our communities. Our team members are the heart of our organization, and we're committed to providing a supportive and inclusive work environment.Job SummaryWe're seeking a highly motivated and detail-oriented PT Service Associate to join our team. As a PT Service...
-
Lead Appliance Service Technician
1 week ago
Nazareth, Pennsylvania, United States Dan Marc Appliance Full timeAbout Dan Marc ApplianceDan Marc Appliance, a reputable Whirlpool Factory Service provider, is seeking skilled Senior Appliance Service Technicians to join their team.Job SummaryAs a Senior Appliance Service Technician, you will be responsible for leading the maintenance and repair of Whirlpool Family Brand appliances. The ideal candidate will have extensive...