Assistant GM Manager

1 week ago

Flower Mound, United States United Family Services Inc Full time

Summary:

The General Merchandise Assistant Manager is first and foremost responsible for guest relations and satisfaction. He/She supports the General Merchandise Manager regarding all department duties such as ordering, merchandising, maintaining department conditions and training department clerks. He/She is responsible for assisting the Manager in leading the efficient, effective, safe, legal and profitable operations of the GM Department.

Key Responsibilities:

  • When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
  • Assist with interviewing, training, scheduling, performance and productivity of all GM department team members
  • Assists with communication of information distribution to entire GM department
  • Responsible for maintaining positive atmosphere, spirit and morale within the department
  • Demonstrate effective leadership skills by managing time and delegation
  • Support and execute division concepts and programs.
  • Contribute in executing and meeting financial goals
  • Must be attentive at all times to needs of guests and be ready and able to direct/take guest to items in question
  • Must be attentive to guest flow and be flexible to move from one activity to another quickly as dictated by guests
  • Ensure quality and consistent product availability and solutions to our guests
  • Assist with safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
  • Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
  • Ensure department systems and processes are utilized consistently and correctly
  • Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals
  • Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management
  • Assists with coordinating the books and manuals to ensure they are kept updated
  • Assists with coordinating inventory process and reporting
  • Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing and merchandising
  • Ensure that Food Safety Procedures are adhered to
  • Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock
  • Ensure proper rotation procedures are being enforced
  • Make sure all tags are properly placed and in good condition
Key Requirements:
  • High School Diploma or equivalent
  • Must be 18 years of age or older
  • Minimum of one year General Merchandise experience.
  • Must be able to lift up to 80 lbs on a regular basis
  • Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
  • Ability to work at fast-paced, but efficient and controlled manner
  • Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)
  • Ability to work and communicate with all levels of management and subordinates in a professional manner
  • Must be able to work in a fast, efficient and controlled manner
  • Ability to plan and organize the activities of others
  • Must possess leadership skills, maturity, and technical skills
  • Ability to operate all ordering and stocking equipment
  • Must be flexible to work various hours/shifts, including weekends and holidays
  • Ability to accept supervisory coaching related to performance, work habits and attitude
  • Ability to function as a team member and get along with others

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