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Lead Supervisor
4 months ago
The Vertical experience is not like a typical workplace. We have high energy attractions with an awesome sound and light system which creates an lively experience for our Jump Crew members
Job Responsibilities/Duties:
Part time, weekend and weekday shifts. Saturday shift a must.
Responsible for either opening or closing shifts
Responsible for cash management processes
Provides courteous customer service and responds to customer's questions, complaints or requests. Directs any unresolved issues to the General Manager
Assists supervised staff in their job performance during peak activity periods or as required
Manages cleaning and maintenance of park including daily, weekly and after-hours cleaning plus upkeep and repair of park and attractions
Manages inventory concessions, cleaning supplies, etc. and reports to General Manager of shortages
Maintains an image of competence and professionalism to customers, employees and management
Maintains proper employee/employer relations and addresses any questions in a timely and open manner
Communicates any employee issues with General Manager
Provides or performs other services or duties as required by General Manager
Skills and Qualifications:
Looking for managers with an excellent work ethic
Previous experience managing part-time employees
Must have professional communication skills including phone etiquette and e-mail correspondence.
Be able to work independently while taking direction from General Manager
Effective problem solving and decision making skills
Excels in, multi-tasking, staying calm and collected even in stressful situations
Self-starter
Each member of our team is vital to providing an exceptional experience for our guests
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