Dispatch Coordinator

United Air Temp is growing quickly, soon to be the largest residential heating, cooling, and plumbing provider in the United States, and was recognized by the Plumbing Heating and Cooling Association as the 2022 Contractor of the YearWe know that our past, current, and future success is a result of the hard work and innovation of over 700 employees, spanning over 50 locations across the East Coast.Our mission is simple and golden: treat people the way you would like to be treated. For United Air Temp, that translates into seeking out and hiring the best people who understand the customer always comes first. To provide our customers with outstanding service, we continuously reinvent competitive advantages and maintain consistent standards of excellence.We Are Hiring - Join Our Team Now$17-$19/hr based on experienceMinimum 1 year of dispatch experienceUnited Air Temp Employee Benefits include:Competitive medical, dental, and vision insurance. Matching 401k Retirement savings planPTO - vacation, sick, and personal leave combined into Paid Time OffA work environment that is fun and safe, where leaders know how you feel because they have been in your shoes. The Manager's goal is to invest in the development and success of everyone in their department.As a United Air Temp Customer Care / Dispatch Coordinator, My Responsibilities Include:Receive inbound/make outbound calls to schedule maintenance and repair callsData enter accurate information when scheduling appointments for maintenance and repair HVAC/Plumbing professionalsContact customers before all in-home appointments to ensure customers are home for the appointment.Communicate continually throughout the day with field professionals to support their success (and Yours)Follow up with customers to address and resolve outstanding issuesProcess/schedule part orders generated through field personnel.What qualifications do I need to work at United Air Temp?At least 18 years of age Clear criminal background check Reliable transportationStart your path to success, TODAY by applying NOW We look forward to meeting you.