Customer Service Representative
4 weeks ago
We are seeking a Customer Service Representative to join our team. The ideal candidate should possess excellent communication skills, a customer-centric attitude, and the ability to work under pressures. Experience in commercial printing a major plus.
The ideal candidate will be the liaison between sales and production while working directly with clients in a fast paced environment. Important qualities include attention to detail, excellent communication skills, and the ability to work under time constraints with professionalism and focus.
Benefits include Health Insurance contribution and Simple IRA contribution.
**Responsibilities:**
- Provide exceptional customer service via phone and email
- Assist customers with inquiries, orders, and issue resolution
- Analyze customer needs and recommend appropriate solutions
- Maintain customer records and update account information
- Handle customer complaints with empathy and professionalism
**Qualifications:**
- Previous experience in customer service, minimum one year
- Strong written/verbal communication skills to effectively communicate across departments and with customers
- Proficient in analyzing customer needs and providing suitable solutions
- Excellent phone etiquette and interpersonal skills
***
Print Basics is a full-service commercial printer specializing in everything from offset, digital, and wide-format printing to apparel, promotional items, and everything in between. As a family owned business, we pride ourselves on delivering exceptional customer service and personal attention to detail for each of our clients.
With a team of seasoned professionals and an unwavering commitment to quality, we transform your concepts into captivating prints, swag, and marketing materialsturning abstract visions into compelling, tangible assets.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Shift:
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Deerfield Beach, FL 33442 (Required)
Work Location: In person
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