Senior Manager, Customer Advocacy
7 days ago
As the Senior Manager, Customer Advocacy & Community, you will lead a team of three in continuing to develop and expand our customer advocacy and community initiatives. You'll have the opportunity to craft and implement strategic programs aimed at nurturing relationships with key customers, amplifying Snyk's thought leadership, and validating our platform. This role offers a unique chance to drive impactful customer engagement while collaborating cross-functionally to elevate the voice of the customer. You’ll Spend Your Time: Cultivating relationships with key customers and personas through curated programming Designing and implementing customer user group initiatives globally. Partnering with customers for various advocacy efforts, including case studies, webinars, events, and testimonials. Redesigning Snyk's sales reference program globally, serving as a trusted advisor and enablement lead. Leading Snyk’s Executive Customer Advisory board, owning content, meetings and membership Identifying and defining customer content needs and direction. Tracking and reporting on key success metrics to demonstrate impact. Implementing and scaling customer programming for both executives and practitioners, encompassing in-person and virtual events, as well as content creation. What You’ll Need: 5+ years of marketing experience with at least 2 years in customer marketing. Excellent project and program management skills, with a keen eye for detail and ability to thrive in a dynamic environment. Strong verbal and written communication skills. Results and metrics-driven mindset, with proficiency in measuring and reporting marketing KPIs. Experience working with customers and customer-facing teams, and interacting with technical stakeholders at various levels. Proven track record in implementing and managing customer advocacy programs and communities. Strategic thinker with the ability to build meaningful relationships and drive engagement Collaborative mindset with the capability to work cross-departmentally to achieve shared goals. We’d be Lucky if You: Experience with security and developer personas is a plus. Experience with customer reference management software such as ReferenceEdge Have experience in organizing and executing impactful executive customer programs. Possess knowledge of the security and developer landscape, contributing valuable insights to our initiatives. #LI-SK1 #J-18808-Ljbffr
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Customer Advocacy Manager
6 months ago
Boston, United States Recorded Future Full timeWith 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!As a Client Advocacy Marketing Manager at Recorded Future, you will lead the way in highlighting our clients' success stories. By showcasing the value of our products through...
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Senior Manager, Patient Advocacy
2 hours ago
Boston, MA, United States Taylor Strategy Partners Full timeDescription At Orphalan we identify, develop, and provide access to innovative treatments for patients with rare diseases to make a positive and meaningful difference in their lives. We work together by listening to patients and putting them first, enabling us to provide treatments and services that work for them. We strive to develop rare disease...
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Senior Director of Patient Advocacy
4 weeks ago
Boston, United States PepGen Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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Senior Director of Patient Advocacy
4 weeks ago
Boston, United States OSI Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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Senior Director of Patient Advocacy
4 weeks ago
Boston, United States OSI Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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Senior Director of Patient Advocacy
2 weeks ago
Boston, United States PepGen Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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Senior Director of Patient Advocacy
2 weeks ago
Boston, United States PepGen Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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boston, United States PepGen Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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boston, United States PepGen Full timePepGen is seeking a highly motivated individual to serve as its Senior Director, Patient Advocacy. The successful candidate will be responsible for overseeing PepGen’s advocacy program, developing strategy and executing key patient advocacy projects and activities. The Senior Director will lead the patient advocacy team to work with patient advocacy...
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Senior Customer Success Manager
1 month ago
Boston, United States Leap Work Full timeCompany Overview Leapwork is the leading global AI-powered visual test automation platform. We empower the world's largest enterprises to adopt, maintain, and scale automation in less than 30 days. Unlike traditional test automation, Leapwork is as easy and intuitive to use as assembling Lego blocks, even for the most complex test automation cases. This is...
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Senior Strategic Customer Success Manager
1 month ago
Boston, United States SEMrush Full timeHi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don't miss your chance. This is our Senior Strategic Customer Success Manager role for those who can find a common language with anyone in the world. Tasks in the role Customer Onboarding & Enablement: Lead onboarding for...
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Customer Success Manager, Federal
1 week ago
Boston, United States Blackkite Full timeWe are looking for a dynamic Customer Success professional to join our growing team! This role requires a proactive individual with a solid understanding of customer needs in the federal space, strong relationship-building skills, and the ability to effectively communicate and advocate for our clients. They will serve as a trusted advisor, guiding clients...
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Senior Customer Success Manager
2 weeks ago
Boston, United States One Door Full timeWe're looking for an experienced Senior Customer Success Manager to partner with our strategic enterprise customers to drive long-term growth and success with One Door. As part of the Customer Success Team, you'll focus on retaining and growing our customer base. With a tailored plan for each enterprise customer, you'll build deep relationships with...
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Senior Customer Success Manager
1 month ago
Boston, United States YozmaTech Full timeAbout the job Senior Customer Success Manager Main Responsibilities: Ownthe voice of the customer by developing and maintainingcustomer relationships, preparing and leading onboarding new usersand identifying opportunities for product and service improvements. Educatecustomers on the most relevant and up to date features, specific totheir business and use...
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Operations Manager
6 days ago
Boston, Massachusetts, United States Bickford Senior Living Full timeExecutive Director Job DescriptionOverview:Bickford Senior Living seeks an experienced Executive Director to lead our operations at our assisted living facility. As a key member of our management team, you will be responsible for ensuring the highest level of care and service to our residents.Key Responsibilities:Manage all aspects of branch operations,...
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Senior Account Manager
2 weeks ago
Boston, United States HqO Full timeAbout HqO HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO's REX (Real Estate Experience) Platform assesses the health and performance of a person's experience within a physical space while providing the necessary tools...
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Customer Success Manager, Federal
1 month ago
Boston, United States Black Kite Full timeWe are looking for a dynamic Customer Success professional to join our growing team! This role requires a proactive individual with a solid understanding of customer needs in the federal space, strong relationship-building skills, and the ability to effectively communicate and advocate for our clients. They will serve as a trusted advisor, guiding clients...
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Senior Customer Success Manager
3 weeks ago
Boston, United States One Door Full timeWe're looking for an experienced Senior Customer Success Manager to partner with our strategic enterprise customers to drive long-term growth and success with One Door.As part of the Customer Success Team, you'll focus on retaining and growing our customer base. With a tailored plan for each enterprise customer, you'll build deep relationships with customers...
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Nursing Care Manager
2 days ago
Boston, Massachusetts, United States Tufts Medical Center Full timeJob OverviewThe Tufts Medical Center is seeking a skilled and compassionate Prof RN-D/R to provide exceptional patient care, focusing on assessing, planning, implementing, and evaluating patient care based on physician orders and individual needs.This role requires advanced knowledge and skills acquired through education and experience, along with the...
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Senior Product Marketing Manager
1 month ago
Boston, United States Nexthink Full timeCompany Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...