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Receptionist

4 months ago

Troy, United States The Pines at Heartwood An Assisted Living Program Full time

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A Great Place to Work

Heartwood is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team

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*This is a Monday - Friday, 8:00 AM - 4:30 PM that does require holiday*

What You'll Do:

As a receptionist, you will play a crucial role in fostering a positive and inclusive atmosphere within our facility by acting as the first point of contact for all residents, families, and visitors. This entry-level position also offers a fantastic opportunity to earn while you learn more about long-term care and its many career opportunities.


Key Responsibilities:

  • Greet and assist visitors, residents, and families with warmth and professionalism
  • Manage phone calls, emails, and inquiries promptly and efficiently
  • Receives inquires and releases information in accordance with established policies and procedures
  • Coordinate appointments, meetings, and resident activities
  • Receives newspapers, mail, and gifts for residents

If you are passionate about fostering a warm, positive and inclusive atmosphere, in an environment where your expertise and dedication are valued and appreciated, we invite you to join our team as a receptionist

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What We Offer

As an affiliate of National Health Care, our Heartwood team enjoys:

  • Competitive compensation and benefits package
  • Comprehensive training and mentorship
  • Opportunities for professional growth and development
  • Supportive and collaborative work environment
  • The chance to make a meaningful difference in the lives of our residents
Rate of Pay:
Up to USD $16.00/Hr.

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What You'll Bring:

Qualifications of a Receptionist include:

  • High school graduate or equivalent preferred
  • Ability to read, write and comprehend English
  • Excellent interpersonal and communication skills
  • Previous experience in a receptionist or customer service role preferred
  • Proficient in using office equipment and computer applications
  • Empathy and understanding towards the needs of residents and their families


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We Hire for Heart

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of Nationals centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 30 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named Best Of by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.