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Landscape Account Manager

4 months ago

Youngsville, United States North Carolina Turf Care , Inc. Full time

Landscape ManagerSales Create schedule of approved work Communicate date of install to customer and NCTC staffCommunicate with NCTC personnel involving the project about any info/concerns related to jobAssisting with quoting, job needs or meeting on site for pricing/quoting assistanceAssist team members and double check job quotes to be completed and correctFollow up with clients for proposed work and meeting on site when requiredFollow up with measurements Revise quotesRevise plant materials and materials list as provided and adjust if necessary prior to orderFollow with Sales or NCTC representative involved in project for any questions or concerns that may arise during install processFollow up with customers for satisfaction when job is completeProductionInspect sites for readiness and measure for sod and materials if requiredOrder materials required and set up deliveries as necessary Review materials, measurements and requirements or any other needs prior to start of install Follow up with hardscape jobs (Ryan) for landscape completion if neededCoordinate with other contractors and/or clients when neededProvide direction, guidelines and/or training for projects as needed and work with crews when necessarySet up daily jobs, crews and equipment for productionInspect and follow up on proper safety measurements for crews, equipment, proper load of materials, and operation (daily)Assist crews in setting up the job and lay out as necessary Ensure job/contract/employee compliance depending on the projectPicking up materials or plant material when needed or missed on quotesFollow up with any missing materials or tools Follow up with crew for progress, completion time, and deadlinesInspect for quality and thoroughness of job in progressMake sure crews are coming back safely and in a timely manner Follow up with crew leaders for proper documentation and fuel logs of the jobs/equipment Inspect and follow up on proper equipment operation and maintenance and repairs as neededPersonnel Follow up and implement payroll for weekly payFollow up with employees attendance, attire, and behavior Ensure employees compliance with company policiesServe as a liaison between HR and employeesConduct safety tailgate topics on a regular basis Provide employees with feedback, instructions and training as building tool for a career pathConduct employee reviews and disciplinary actionOffer employees feedback and encouragement for morale buildingAdministrative Ensure proper pricing of jobs to be produced and set up budget hours for jobsTrack all job expenses and income in spreadsheet providedAttend monthly company meetings Attend weekly check-insAttend on site meeting with clients when required Provide ownership with regular updates on job progress - completion and billing info or changesProvide ownership with regular updates on personnel, production, needs/requirements or equipment as neededMake sure in contact with office to get work deposits