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SAFe Platform Product Manager

4 months ago

Versailles, United States Midmark Corporation Full time
Job Description

JOB SUMMARY:

The SAFe Platform Product Manager position focuses on delivering meaningful product solutions and customer experiences that improve patient outcomes, drive business value, and increase efficiency. Responsible for shaping and managing the overall digital program portfolio, strategy, roadmap, and vision related to the technology used by our internal partners and external customers through the use of design thinking, market assessments, customer research and business case development. Works with Product Owners and Agile development teams to share customer expectations and drive product vision through defined features in the program backlog. This role will evaluate features and functionality of work to ensure product releases are satisfied. Engages with leadership, key stakeholders, customers, system architect, product owners, and product development teams to ensure alignment with product vision and roadmaps to advance Midmark technology solutions.

ESSENTIAL/PRIMARY DUTIES:

As our SAFe Commercial Operations Product Manager, you're not just overseeing tasks-you're pioneering a roadmap that merges healthcare and technology. Here's how you'll contribute:
  • Shape the Digital Journey
    • Responsible for the Epic and Feature backlog of multiple agile software delivery teams from ideation through business case development to product realization
    • Reviews and accepts EPICs and Features as complete by the development team
    • Creates and manages Epics and features, including benefit hypothesis and identifying metrics towards delivering value
  • Set the Course
    • Creates, maintains, and communicates the product strategy, vision, roadmap, and program backlog to software delivery teams, senior leadership, and executive management
    • Creates, maintains, and communicates the stakeholder value streams and utilize the streams to discover opportunities to create new end user value
    • Creates and maintains process flows, UML diagrams, and defines user acceptance tests
    • Creates and manages charters within the OKR System
    • Determines minimally viable features to be released to customers with an eye towards continuous value creation
  • Be the Market Whisperer
    • Identifies market needs through collaboration with leadership, strategic partners, and customers
  • Data Meets Empathy
    • Creates and maintains the economic models and metrics to ensure the solution(s) are creating the right value for the stakeholders
    • Works with customers to understand needs and participates in customer experience strategies to ensure a customer centric experience within the product solutions
  • Financial Stewardship
    • Maintains and forecasts the budget for the agile teams within the program
  • Team Collaborator
    • Collaborates with Product Owners, Scrum Masters, Architects, and other Agile teammates to build the right solutions and prioritize non-user features such as architecture runway and non-functional requirements
  • Lead the Way
    • Fosters a culture of modern software delivery methodologies. Coaches and mentors others on modern software delivery practices and Agile principles
SECONDARY DUTIES:
  • Coordinates with stakeholders to ensure Midmark's technology solutions are well-aligned and prioritized to continuously evolving business, market and customer needs
  • Works closely with business development in the review and due diligence of business opportunities, such as partnerships or acquisitions
EDUCATION and/or EXPERIENCE:

Bachelor's degree or relevant work experience required, MBA or MS preferred. 3 years of Scrum Master or Product Owner experience or experience in Commercial roles such as Sales, Marketing, and Customer Service. 5 years of related work experience in Agile product development. Related business and requirements management in digital system development and/or project/product management. SAFe product manager certification preferred. First or Second level Scrum Product Owner Certification (PSPO I/II) preferred.

COMPETENCY/SKILL REQUIREMENTS:
  • Agile Expertise: In-depth knowledge of Agile software delivery principles
  • Strategic Thinker: Proven experience creating and maintaining digital rich product roadmaps and program backlogs
  • Natural Leader: Ability to lead, direct and empower teammates without formal management authority
  • Financial Savvy: Ability to perform financial and quantitative analysis
  • People Skills: Strong consultative, listening, communication and analytical skills
  • Business Acumen: Demonstrated experience translating business, stakeholder and customer needs and advocacy into products and/or solutions
  • Communication Pro: Excellent written and oral communication skills with the ability to present to executive leadership
SUPERVISORY RESPONSIBILITIES:
  • May have people management responsibilities


PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the teammate is regularly required to see, talk, and hear. The teammate frequently is required to sit and use hands. The teammate is occasionally required to reach with hands and arms. The teammate must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the teammate is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually quiet.

ADDITIONAL INFORMATION:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the teammate. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Midmark Equal Employment Opportunity Employer - Minorities/Females/Disabled/Veterans

About Us

Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences through innovative design within the medical, dental and animal health environments. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. Midmark maintains eleven additional locations in the United States, including four innovation hubs, and has subsidiaries in India and Italy.

EO/AA Employer Minorities/Females/Protected Veterans/Disabled