Customer Service Staff Tech

2 days ago


East Syracuse, United States Butler Aerospace and Defense Full time

Customer Service Staff Tech

Location: East Syracuse, NY
Duration: 24 Month Contract
Job ID: #70105
Pay Range: $19-22

Please send resume to k p i t z e r @ b u t l e r . c o m

GENERAL RESPONSIBILITIES:
We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes distributors seeking after-market replacement components. Our Call Center is a high-volume, fast-paced, and metric driven call-center team atmosphere with a high emphasis on customer satisfaction and first call resolution.

Specific Responsibilities for this position include:
* Provide exceptional customer support to the distributor (including parts selection and ordering, pricing and availability, expediting delivery, dispute resolution, and limited
technical support)
* Provide superior follow up to distributors and sales managers
* Manage all account interactions via inbound phone
* Communicate with Distribution, including Service Managers and Parts counter personnel via telephone, and Cases to build strong business relationships; ensure a
positive customer experience.
* Collaborate with internal departments to resolve customer opportunities
* Actively participate in departmental Carrier Excellence Activities
* Ability to manage multiple reports and combine data from various sources

Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law

Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.

#ZR



  • East Syracuse, United States US Tech Solutions, Inc. Full time

    General Responsibilities:We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes distributors seeking after-market replacement components. Our Call Center is a high-volume, fast-paced, and metric driven call-center team atmosphere with a high emphasis...


  • East Syracuse, United States US Tech Solutions, Inc. Full time

    Schedule: Monday - Friday 8am-5pm. After training period, position is 75% onsite based on business needs and performance Description:Provides strategic direction for pre-delivery and after-sale support to customers which may include product ordering, availability and delivery. Job Specific RequirementsThis exciting opportunity is in Client’s Customer...


  • Syracuse, United States Butler Aerospace & Defense Full time

    Customer Service Staff Tech Location: East Syracuse, NY Duration: 24 Month Contract Job ID: #70105 Pay Range: $19-22 Please send resume to kpitzer@butler.com GENERAL RESPONSIBILITIES:We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel includes...


  • East Syracuse, United States US Tech Solutions, Inc. Full time

    Description: Expert on using data to training models. The models are then used to automate processes like image classification, speech recognition, and market forecasting.   Job Specific Requirements • Confers with customers who contact the organization by telephone or electronically, provides information about organization products or services,...


  • East Syracuse, United States US Tech Solutions Full time

    Duration: 12 MonthsJob Description:Expert on using data to training models. The models are then used to automate processes like image classification, speech recognition, and market forecasting.Responsibilities:• Confers with customers who contact the organization by telephone or electronically, provides information about organization products or services,...


  • syracuse, United States Butler Aerospace and Defense Full time

    Customer Service Staff TechLocation: East Syracuse, NY Duration: 24 Month Contract Job ID: #70105 Pay Range: $19-22Please send resume to k p i t z e r @ b u t l e r . c o mGENERAL RESPONSIBILITIES: We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel...


  • Syracuse, United States US Tech Solutions Full time

    Description: Expert on using data to training models. The models are then used to automate processes like image classification, speech recognition, and market forecasting. Job Specific Requirements •Confers with customers who contact the organization by telephone or electronically, provides information about organization products or services, discusses...


  • East Syracuse, New York, United States US Tech Solutions Full time

    Job Summary:As a Customer Support and Analytics Expert at US Tech Solutions, you will play a crucial role in providing exceptional customer service while leveraging data analytics to drive business growth.Key Responsibilities:Utilize data analysis skills to identify areas for process improvement and implement changes.Develop and maintain accurate...


  • Syracuse, United States Butler Aerospace and Defense Full time

    Customer Service Staff Tech Location: East Syracuse, NY Duration: 24 Month Contract Job ID: #70105 Pay Range: $19-22 Please send resume to k p i t z e r @ b u t l e r . c o m GENERAL RESPONSIBILITIES: We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel...


  • East Syracuse, United States Service Experts Full time

    Location: East Syracuse, NY Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits...


  • East Syracuse, New York, United States Service Experts Full time

    About Service ExpertsWe are a leading provider of HVAC services, dedicated to delivering exceptional customer experiences. Our team is comprised of the best in the industry, and we're looking for talented individuals to join us.


  • syracuse, United States Butler Aerospace and Defense Full time

    Customer Service Staff TechLocation: East Syracuse, NY Duration: 24 Month Contract Job ID: #70105 Pay Range: $19-22Please send resume to k p i t z e r @ b u t l e r . c o mGENERAL RESPONSIBILITIES: We seek a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written communications. Our channel...


  • Syracuse, United States Stark Tech Full time

    The Field Service Technician reports to the Service Manager and is an hourly, full-time position. S/he is a member of the RLKS Field Service team, whose responsibility is to ensure all customer requests are identified and addressed in a prompt, accurate, and professional manner with safety with the end customer always top of mind. This is a vital position...


  • East Syracuse, New York, United States US Tech Solutions, Inc. Full time

    About the Role">As a Data Insights Specialist at US Tech Solutions, Inc., you will play a key role in driving business growth by leveraging data to inform strategic decisions. This is an exciting opportunity for a motivated and analytical professional to join our team and contribute to the success of our organization.">Key Responsibilities">">Collaborate...


  • East Syracuse, United States US Tech Solutions Full time

    Duration: 06 MonthsJob Description:Supports acquisition and sourcing of materials and resources required for the company for direct and/or indirect material including assisting with contracts (LTA) and order creation..Responsibilities:- Review Master and Technical Service Agreements and Statements of Work to prepare, create, and monitor purchase order...


  • East Syracuse, United States Pathfinder Bank Full time

    Job Type Full-time Description About Us: At Pathfinder Bank, we take pride in being more than just a financial institution - we are a community-focused bank committed to building lasting connections in Central New York. As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our community while...


  • East Syracuse, United States Pathfinder Bank Full time

    Job DescriptionJob DescriptionDescription:About Us: At Pathfinder Bank, we take pride in being more than just a financial institution – we are a community-focused bank committed to building lasting connections in Central New York. As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our...


  • East Syracuse, New York, United States US Tech Solutions Full time

    About the Opportunity:We are seeking a highly skilled Technical Data Administrator to join our team at US Tech Solutions. In this role, you will be responsible for managing and maintaining complex data systems, ensuring seamless customer interactions.Key Responsibilities:Develop and implement data-driven solutions to improve customer service and...


  • East Syracuse, New York, United States US Tech Solutions Full time

    About the Role:US Tech Solutions is seeking a highly skilled Data Driven Operations Specialist to join our team. In this role, you will be responsible for utilizing data to train models that automate processes such as image classification, speech recognition, and market forecasting.Responsibilities:Confers with customers to provide information about products...


  • East Syracuse, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeLHH Recruitment Solutions is currently seeking a Customer Service Representative with 3 or more years of experience for a full-time job, located in East Syracuse, New York. This is a contract opportunity for candidates with prior contract experience. Responsibilities:Deliver outstanding customer...