Vice President, Customer Operations
2 weeks ago
Vice President, Customer Operations HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. HackerOne is trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. HackerOne is seeking a Vice President of Customer Operations to partner with the SVP in driving vision to plan within a high-performing global organization spanning Triage, Implementation, Community, Solutions Architecture, Support, and Mediation. In this role, you'll architect and implement scalable, data-driven processes that enhance quality, efficiency, and customer satisfaction. You will translate those designs into actionable plans and establish the KPIs and monitoring framework to keep initiatives on track - flagging where leadership focus is needed. You will lead capacity and resource planning and spearhead an AI-first operational transformation across our customer delivery functions. The ideal candidate is an exceptional first-principles problem-solver, highly structured, operator with a passion for continuous improvement, cross-functional collaboration, and delivering exceptional customer outcomes at scale. Partnering with some of the world's most influential Fortune 500 companies, you will help to strengthen trust and security while driving long-term customer success. We are looking for someone with strong change agility to champion our values and solve complex challenges at the intersection of cybersecurity, innovation, and customer success. This role reports to the SVP of Customer and Community Operations and can be based in San Francisco, Seattle, Austin, Boston, or Washington, D.C. HackerOne Leadership Talent Principals: Change Agility - Navigates change with clarity, calm, and adaptability. AI First - Defaults to using AI to build scalable, future-ready solutions. Data Driven Decision Making - Uses data and evidence to inform decisions, balancing analysis with judgment to drive impactful outcomes. First Principles Problem Solving - Breaks down problems to their fundamental truths to find effective solutions. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Seattle, WA; Austin, TX; Boston, MA; Washington, DC; San Francisco Bay Area.
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Vice President, Customer Operations
4 weeks ago
Seattle, United States Seattle Staffing Full timeVice President, Customer OperationsHackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure,...
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Vice President of Operations
2 weeks ago
Seattle, United States Seattle Staffing Full timeVice President Of OperationsCompass Corporate Salary: $185,000 - $195,000 / year Other Forms of Compensation: Bonus eligibleAt Compass One, we embrace phenomenal leaders with a passion for hospitality excellence, operational innovation, and customer obsession. We foster a work environment where you are challenged, impactful, and valued for your expertise....
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Vice President, Technology Operations
3 weeks ago
Seattle, United States Trupanion Full timeVice President, Technology OperationsTrupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.The Vice President of...
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Vice President, Revenue Operations
2 weeks ago
Seattle, United States Washington Staffing Full timeVice President, Revenue OperationsWhen you join Renaissance, you join a global leader in pre-K12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. Our fiercely passionate employees and...
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Vice President, Revenue Operations
2 weeks ago
Seattle, United States Seattle Staffing Full timeVice President, Revenue OperationsWhen you join Renaissance, you join a global leader in pre-K12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matterscreating energizing learning experiences in the classroom. Our fiercely passionate employees and...
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Vice President of Customer Growth
2 weeks ago
Seattle, United States Zenoti Full timeVice President of Demand Marketing As the Vice President of Demand Marketing at Zenoti, you will be a strategic leader responsible for developing and executing the demand generation strategy. The ideal candidate will have a proven track record in running successful digital marketing and lead generation campaigns within the Vertical SaaS space, coupled with...
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Vice President, Business Development
4 weeks ago
Seattle, United States Seattle Staffing Full timeVice President, Business DevelopmentFSI is currently seeking a Vice President, Business Development (Remote) Central standard/Eastern Standard Time Zone About Us We are a leading global organization in integrated facilities management, delivering innovative and sustainable solutions to drive client success. Our values of positivity, collaboration, and...
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VICE PRESIDENT OF OPERATIONS
2 weeks ago
Seattle, United States Compass Group Full timeVice President of OperationsAt Compass One, we embrace phenomenal leaders with a passion for hospitality excellence, operational innovation, and customer obsession. We foster a work environment where you are challenged, impactful, and valued for your expertise. Our culture is rooted in caring for the individuals who care for our guests, and our greatest...
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Regional Vice President
3 weeks ago
Seattle, United States Seattle Staffing Full timeRegional Vice PresidentLocation US-WA-Seattle Category Corporate Position Type Full-Time Work Location RemoteThe Regional Vice President, Operations (RVP) is a senior leadership role responsible for overseeing business operations within a defined region. This position ensures that operational strategies align with company goals, drives performance, and...
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Senior Vice President
2 weeks ago
Seattle, United States University of Washington Full timeOverviewThe University of Washington seeks a strategic, dynamic, and proven financial leader to serve as its next Senior Vice President for Finance, Planning & Budgeting and Chief Financial Officer (SVP/CFO). The SVP/CFO reports to the President, with a secondary reporting line to the Provost and Executive Vice President for Academic Affairs for academic...
