client service representative

6 months ago

Roanoke, United States VCA Animal Hospitals Full time

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.

At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.

Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Scheduling and confirming appointments.

Placing outbound calls for follow-ups and reaching out to prospective clients.

Presenting and explaining fees, including processing payments.

Recommending, selecting, and obtaining products and services, including prescriptions.

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

Managing medical records, charts, reports and correspondence.

Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.

Benefits

We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more

**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**

**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more**

**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**

**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at** **vcacareers.com**

  • Client Service Representative

    4 weeks ago

    Roanoke, Texas, United States Jackson Hewitt Full time

    Client Service Associate Job DescriptionAbout the Role:We are seeking a highly skilled Client Service Associate to join our team at Jackson Hewitt. As a Client Service Associate, you will be responsible for providing exceptional client experiences and providing essential support to our clients.Key Responsibilities:Actively engage with clients to confirm...

  • Client Services Liaison

    4 weeks ago

    Roanoke, Virginia, United States Fidelity Investments Full time

    Job SummaryWe are seeking a driven and knowledgeable associate to join our Client Services division as a Representative. As a key member of our team, you will be directly involved in navigating transaction processing and carrying out client service activities.Key ResponsibilitiesProvide exceptional customer service to clientsNavigate transaction processing...

  • Client Service Manager

    1 week ago

    Roanoke, United States Fidelity Investments Full time

    Job Description:The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational activities related to DC,...

  • Client Service Manager

    3 weeks ago

    Roanoke, United States Fidelity Investments Full time

    Job Description:The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational activities related to DC,...

  • Client Service Manager

    1 week ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational activities related to DC,...

  • Client Service Manager

    3 weeks ago

    Roanoke, United States Fidelity Investments Full time

    Job Description: The Client Services Manager (CSM) is part of the Client Service Management, DC Plan Services organization and is the primary client facing associate responsible for the operational integrity of the plan. The CSM operates in a service team environment and is accountable for plan level record keeping and operational activities related to DC,...

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This includes greeting customers, answering questions, and resolving any issues that may arise.ResponsibilitiesCustomer Relations / Business DevelopmentDevelop and maintain strong relationships with...

  • Healthcare Systems and Services Representative

    4 weeks ago

    Roanoke, Virginia, United States PSG Global Solutions Careers Full time

    At PSG Global Solutions Careers, we're seeking a skilled Healthcare Systems and Services Representative to join our team. This is a unique opportunity to work in a dynamic environment where you'll be responsible for providing exceptional customer service to our members.As a Healthcare Systems and Services Representative, you'll be the first point of contact...

  • Client Services Associate

    3 weeks ago

    Roanoke, United States The Richmond Group Full time

    Are you a detail-oriented administrative professional looking for an opportunity to support a thriving advisory team? In your next role, you will become an integral part of our team, managing office administration and directly supporting our advisors in Roanoke, VA. The Richmond Group USA (TRG) is seeking a Client Services Associate to join a close-knit...

  • Client Services Associate

    3 weeks ago

    Roanoke, United States The Richmond Group Full time

    Are you a detail-oriented administrative professional looking for an opportunity to support a thriving advisory team? In your next role, you will become an integral part of our team, managing office administration and directly supporting our advisors in Roanoke, VA. The Richmond Group USA (TRG) is seeking a Client Services Associate to join a close-knit...

  • Client Services Associate

    3 weeks ago

    Roanoke, United States The Richmond Group USA Full time

    Are you a detail-oriented administrative professional looking for an opportunity to support a thriving advisory team? In your next role, you will become an integral part of our team, managing office administration and directly supporting our advisors in Roanoke, VA.The Richmond Group USA (TRG) is seeking a Client Services Associate to join a close-knit team,...

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States FedEx Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at FedEx, you will be responsible for providing exceptional customer service in a retail environment. Your key responsibilities will include:Assisting CustomersFollowing InstructionsTraining Store Team MembersYou will be working in a fast-paced retail environment, where you...

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States Revlon Full time

    Customer Service RepresentativeAt Revlon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for managing customer orders, resolving issues, and providing exceptional service to our customers.Key Responsibilities:Manage customer orders and resolve issues in a...

  • Automotive Customer Service Representative

    1 month ago

    Roanoke, United States Valvoline Full time

    Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.-Responsible for the organization and productivity of the service center through guest interactions thoro Customer Service Representative, Customer Service, Automotive, Representative, Retail

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States Action Personnel Inc Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-centric individual to join our Sales and Service team at Action Personnel Inc. As a Sales and Service Representative, you will play a crucial role in delivering top-notch service and ensuring customer satisfaction.The Perfect Candidate Would...Be an articulate and professional...

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States Wells Fargo Full time

    Key Responsibilities:• Provide exceptional customer service to clients in a fast-paced environment.• Utilize various communication channels, including phone, text, chat, and video chat, to address customer inquiries and issues.• Collaborate with colleagues to resolve complex customer concerns and improve overall customer experience.• Stay up-to-date...

  • Public Service Representative

    4 weeks ago

    Roanoke, Illinois, United States Illinois Secretary of State Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Public Service Representative to join our team at the Illinois Secretary of State's office. As a Public Service Representative, you will be responsible for administering road examinations to applicants for all classes of driver's licenses, administering and grading written drivers examinations,...

  • Customer Service Representative

    4 weeks ago

    Roanoke, Virginia, United States Berkshire Production Supply Full time

    Customer Service Representative Job DescriptionBerkshire Production Supply LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, resolving issues, and promoting our products.Key Responsibilities:Process customer orders,...

  • Customer Service Representative

    3 weeks ago

    Roanoke, United States U-Haul Full time

    Location: 4426 Melrose Ave NW, Roanoke, Virginia 24017 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 months ago

    Roanoke, United States U-Haul Full time

    Location: 2902 Hershberger Rd, Roanoke, Virginia 24017 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...