Current jobs related to Customer Solutions Specialist - Charlotte - Insight Global

  • Customer Service Specialist

    21 hours ago

    Charlotte, North Carolina, United States Innova Solutions Full time

    Mortgage Operations Specialist Job DescriptionInnova Solutions is seeking a highly skilled Mortgage Operations Specialist to join our team. As a Mortgage Operations Specialist, you will play a critical role in ensuring the smooth operation of our mortgage operations.Key Responsibilities:Participate in or provide support for low complexity initiatives within...

  • Customer Solutions Specialist

    1 month ago

    Charlotte, United States Solve IMG Full time

    Job DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB.  Collectively, they represent more than 100,000 products available from...

  • Customer Solutions Specialist

    1 month ago

    Charlotte, United States Solve IMG Full time

    Solve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve's brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB. Collectively, they represent more than 100,000 products available from nine locations nationwide. Our...

  • Customer Solutions Specialist

    3 weeks ago

    Charlotte, United States Solve IMG Full time

    Job DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB.  Collectively, they represent more than 100,000 products available from...

  • Customer Solutions Manager

    3 weeks ago

    Charlotte, United States Solve IMG Full time

    Job DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB.  Collectively, they represent more than 100,000 products available from...

  • Customer Solutions Supervisor

    2 months ago

    Charlotte, United States Solve IMG Full time

    Job DescriptionJob DescriptionSolve Industrial Motion Group is a global manufacturer of bearings and power transmission parts. Solve’s brand portfolio includes P.T. International, IPTCI Bearings, LMS Bearings, TRITAN Precision Power Transmission Components, SST, MasterDrive and SPB.  Collectively, they represent more than 100,000 products available from...

  • Customer Solution Specialist

    3 months ago

    Charlotte, United States AMMEGA Full time

    Summary The Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities. Primary Responsibilities and...

  • Customer Solution Specialist

    3 months ago

    Charlotte, United States AMMEGA Full time

    Job DescriptionSummary The Customer Service Representative is responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. Perform, execute and coordinate all work including technical matters related to customer service activities. Primary...

  • Customer Service Representative

    4 months ago

    Charlotte, United States Guided Insurance Solutions Full time

    We are Guided Insurance Solutions, a Baldwin Group Company. We're not your run-of-the-mill insurance broker. And we're not bots or algorithms. We're real people striving to better serve and educate the world about the importance of good insurance coverage. We're passionate about helping customers make the right insurance decisions so that, no matter what...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Innova Solutions Full time

    About the RoleWe are seeking a highly skilled Mortgage Operations Specialist to join our team at Innova Solutions. As a Mortgage Operations Specialist, you will play a critical role in supporting our clients' mortgage operations needs.Key ResponsibilitiesInitiative Support: Participate in or provide support for low-complexity initiatives within Customer...

  • Layout Specialist

    3 weeks ago

    Charlotte, North Carolina, United States MSS Solutions, LLC Full time

    MSS Solutions, LLC - Layout SpecialistWe are seeking an experienced professional to join our team as a Layout Specialist. As a key member of our team, you will be responsible for leading coordination with Hilti, training other employees on software and equipment use, and ensuring the smooth operation of our systems.Key Responsibilities:Coordinate with Hilti...

  • Sales Representative, Industrial Solutions Specialist

    1 week ago

    Charlotte, North Carolina, United States Rain For Rent Full time

    {"title": "Sales Representative, Industrial Solutions Specialist", "content": "Unlock Your Sales PotentialAt Rain for Rent, we're looking for a skilled Sales Representative to join our team. As an Industrial Solutions Specialist, you'll be responsible for promoting our complete line of pumps, tanks, filtration units, spill guards, pipes, and service within...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Career Match Solutions Full time

    Customer Support Specialist RoleThis role involves engaging with clients of Career Match Solutions, addressing inquiries, managing documentation, and delivering information under close supervision.Key Responsibilities:Responding to phone calls and welcoming clientsGuiding clients with registrations, appointments, payments, and program...

  • Customer Engagement Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Megladon Promotions Full time

    Job OverviewAre you passionate about fostering relationships with clients? Do you seek a role that allows you to grow and enhance your skills? If so, you might be the ideal candidate for the position of Direct Customer Communications Specialist at Megladon Promotions.At Megladon Promotions, we serve as a vital link between our clients and their target...

  • Staffing Solutions Professional

    1 week ago

    Charlotte, North Carolina, United States Strategic Staffing Solutions Full time

    Job Summary:We are seeking a highly motivated and self-driven Sales and Recruitment Specialist to join our team at Strategic Staffing Solutions. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and delivering exceptional customer service.Key...

  • **Senior Architectural Solutions Specialist**

    2 weeks ago

    Charlotte, North Carolina, United States The Bank of America Corporation Full time

    At The Bank of America Corporation, we are guided by a common purpose to help make financial lives better through the power of every connection. Our Approach to Responsible Growth We run our company and deliver for our clients, teammates, communities, and shareholders by: Embracing a culture of innovation and collaboration Fostering a culture of inclusion...

  • Mortgage Operations Specialist

    6 days ago

    Charlotte, North Carolina, United States Innova Solutions Full time

    {"title": "Mortgage Operations Specialist", "description": "Mortgage Operations SpecialistInnova Solutions is seeking a Mortgage Operations Specialist to join our team. As a Mortgage Operations Specialist, you will be responsible for participating in or providing support for low complexity initiatives within Customer Service. You will review basic or...

  • Yardi Solutions Specialist

    3 weeks ago

    Charlotte, North Carolina, United States Grubb Properties Full time

    Position Title: Yardi Support Specialist / Business AnalystDepartment: Information TechnologyReports To: Senior Director, Information TechnologyClassification: Full-timePosition Overview:Grubb Properties is seeking a skilled Yardi Support Specialist / Business Analyst who excels at aligning technology with business objectives. In this pivotal role, you will...

  • Customer Care Coordinator

    7 days ago

    Charlotte, North Carolina, United States Lifeway Mobility Holdings LLC Full time

    Customer Care Coordinator Job DescriptionWe are seeking a highly skilled Customer Care Coordinator to join our team at Lifeway Mobility Holdings LLC. As a key member of our customer-facing team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key Responsibilities:Lead Outreach: Develop and execute...

  • Customer Service Specialist

    2 months ago

    Charlotte, United States All South Flooring Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Order entry and sales support for field sales staffProvide information about the products and servicesTroubleshoot and resolve...

Customer Solutions Specialist

4 months ago

Charlotte, United States Insight Global Full time

Duration: 6 month contract to hire

Location: Ballantyne/Charlotte, NC

THIRD SHIFT ONLY 11PM-10AM

Day to Day:

  • Deliver the highest level of customer satisfaction for all incoming support/repair call center
  • Build and preserve supportive working relationships with customers with a customer first attitude.
  • Execute customer voice network troubleshooting, repair and move/add/change support.
  • Identify, investigate and resolve chronic voice issues within the customers network.

Key Responsibilities:

Insight Global is seeking two Customer Solutions Center Technicians for one of our large telecommunications clients. Our client is seeking to add Tier 1 individuals to join their Customer Solutions Center team. As Tier 1, you will be responsible for troubleshooting, service restoral of supported equipment and services. Handle all voice related troubles not derived from core or data/internet issue through first call resolution. Provide Tier I support for data/internet/firewall related equipment and products. Will be supporting the MACD Service Delivery. You will complete customer requested moves, adds, changes and disconnects of communications related services (voice, data, internet) including ticket creation, switch/equipment provisioning/shipment and billing updates. As well as. Managing inbound and outbound calls to create and manage trouble tickets in accordance with departmental policies and procedures.

Must Haves:

  • 1+ year in Information Technology, Technical Support, or Troubleshooting Customer Service Experience
  • Call Service/ Call Center Experience
  • Excellent communication and customer service abilities- Customer First mentality
  • Strong problem-solving skills, time management skills, and ability to work independently

Pay rate: 16-23/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.