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Senior Food and Beverage Manager

4 months ago


Santa Barbara, United States Hilton Full time

The beautiful, AAA Four Diamond Hilton Santa Barbara Beachfront Resort has an amazing opportunity to join our Food and Beverage leadership team We are hiring a Senior Food and Beverage Manager to support the overall hotel food and beverage operations. This property boasts over 60,000 square feet of gorgeous indoor/outdoor event space along with 6 exquisite dining options. Come see why we were named #1 World's Best Workplace by Fortune Magazine and Great Place to Work

The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations (ex. financial performance, social media reputation, local market capture, and employee relations). 5+ years of high-volume restaurant or resort management experience preferred. Strong beverage knowledge and prior banquet experience are a plus.

Hilton Santa Barbara Beachfront Resort

What will I be doing?

As a Senior Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of the hotel food and beverage Outlets and Banquets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Manage daily operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, implement marketing initiatives, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and delivering recognition and reward
  • Monitor and assess product, service and satisfaction trends, evaluate and address issues and make improvements accordingly
    Implements effective controls of food, beverage and labor costs
  • Ensure compliance with health, safety, sanitation and alcohol awareness standards
    Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage services and to maximize overall revenue
  • Ensure team members have current knowledge of offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
  • Interview, onboard and provide ongoing training to team members and direct report leaders
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:
  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Fortune Magazine and Great Place to Work. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
  • Access to your pay when you need it through DailyPay
  • Medical Insurance Coverage - for you and your family
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program
  • Supportiveparental leave
  • Matching 401(k)
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education:Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Career growth and development
  • Team Member Resource Groups
  • Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Salary Range: The annual salary for this role is $85k and is based on applicable and specialized experience and location.

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