Customer Service Rep
1 month ago
Job Duties and Responsibilities (Essential Job Functions)
1.Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness. (75-80%)
- Research and answer calls from clients, underwriters and third parties.
- Advise clients regarding insurance coverage and risk management issues.
- Process policy changes and cancellations.
- Handle claims and billing inquiries.
- Foster and maintain good working relationships with insurance companies and underwriters.
3.Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager. (0-5%)
4.Perform any additional responsibilities as requested or assigned. (0-5%)
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
Education:
- High School Diploma or equivalent work experience and knowledge.
- Two years successful servicing experience with independent agency (or equivalent).
- Property and Casualty License
- Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes.
- Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance.
- Excellent analytical, problem-solving, and decision-making skills.
- Excellent oral, written, and interpersonal communication skills.
- Proven automation, time management, and organizational skills.
- Familiarity with risk assessment and risk management techniques.
Equal Opportunity Employer
-
Customer Service Rep>
6 months ago
St Paul, United States Americold Full timeAmericold - 2864 Eagandale Blvd [Customer Service Representative] As a Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders, maintaining...
-
Guest Services Rep Full
2 months ago
St Paul, United States Extended Stay Full timeExtended Stay - 10020 Hudson Rd. [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...
-
Customer Service Representative x3
1 month ago
St Paul, United States Ajilon Full timeAjilon - JobID: 1DCF1907-9A4E-47A5-8544-DA94125EEA68 [Customer Service Representative] As a Customer Service Rep at Ajilon, you'll: Address member inquiries, questions and concerns in all areas including products, tracking numbers, updating customer profiles, etc; Verify customer billing information and shipping address; Function efficiently and productively...
-
Full-Time Customer Service Rep
4 months ago
St Albans, United States Moses Auto Group Careers Full timeThe Moses Auto Group is looking for a career-minded, self-starting CSR for our Business Development Center. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions online and over the phone about vehicles and purchasing options. You will learn about all of the newest vehicles and...
-
Customer service
2 weeks ago
St Paul, United States Randstad Full timeDo you feel comfortable making outbound phone calls? Are you able to learn new systems on a computer? Our client in Saint Paul is looking to add to their team! This is a temp to hire position, they typically hire on directly around 90 days. Shift: 8am-4:30pm, Monday-Friday Pay: $17 If you are interested, please apply directly or email me at...
-
Customer Service Representative
2 weeks ago
St Paul, United States The AZEK Company Full timeCustomer Service RepresentativeSchedule: Monday to Friday, 9:30 AM to 6:00 PM Base Pay: $23.00/hour Key Responsibilities & Performance GoalsOrder Review and VerificationReceive and review customer orders for accuracy, completeness, and compliance with company policies. Verify product availability and pricing information before processing orders. Collaborate...
-
Customer Service Representative
2 weeks ago
St Paul, United States The AZEK Company Full timeCustomer Service Representative Schedule: Monday to Friday, 9:30 AM to 6:00 PM Base Pay: $23.00/hour Key Responsibilities & Performance Goals Order Review and Verification Receive and review customer orders for accuracy, completeness, and compliance with company policies. Verify product availability and pricing information before processing...
-
Member Services Rep Floater
1 week ago
St. Clairsville, United States Planet Fitness, Inc. Full timeBenefits: Flexible schedule Opportunity for advancement Wellness resources Position: Member Services Rep - Floater We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/ Spanish are encouraged to apply! A Member Services, Floater, Member Service, Customer Service, Retail, Instructor
-
Customer Service Rep North Oaks
4 months ago
St Paul, United States Domino's Pizza LLC Full timeCompany Description Hat Trick Pizza inc DBA Dominos has been around for over 35 years! Locally owned and proud to be apart of Minnesota communities. We do more than just Pizza, we provide over 300+ jobs!!! Come join an organization where we follow the old saying "treat others how you would like to be treated". Join today! Job Description Customer Service...
-
Customer Service: Order Scheduler Representative
2 months ago
St Paul, United States The AZEK Company Full timeThe schedule for this position is Monday to Friday 9:30am to 6:00pm. The base pay starts at $19.00/hour.Key Responsibilities:Order Review and Verification: Receive and review customer orders for accuracy, completeness, and compliance with company policies. Verify product availability and pricing information before processing orders. Collaborate with the...
-
Customer Service: Order Scheduler Representative
2 months ago
St Paul, United States The AZEK Company Full timeThe schedule for this position is Monday to Friday 9:30am to 6:00pm. The base pay starts at $19.00/hour. Key Responsibilities: Order Review and Verification: Receive and review customer orders for accuracy, completeness, and compliance with company policies. Verify product availability and pricing information before processing orders. Collaborate with the...
-
Patient Service Representative
2 months ago
St Paul, United States CVS Health Full timeCVS Health - 2345 Waters Drive [Customer Service Representative] As a Patient Service Rep at CVS, you'll: Interact directly with patients, physicians, caregivers, and internal departments to answer questions and solve problems; Provide a seamless onboarding experience for new infusion patients to CVS Specialty and Coram; Provide customer education, and...
-
Guest Services Representative
3 months ago
St Paul, United States Regions Hospital Full timeJob Description Regions Hospital is seeking an experienced customer service professional to work in an on call position as a Guest Services Rep. As a Guest Services Rep you will work cooperatively with all hospital departments and clinics to deliver optimal service to patients, families, and guests with minimal supervision. To serve as a central point of...
-
Customer Service Rep
6 months ago
St Ann, United States C&J Rental (Thrifty) Full timeJob Summary Looking for full time employee, the position will include nights, weekends, and holidays. Please apply in person at 4174 Cypress Rd., St. Ann, MO 63074 Responsibilities: Provide world class customer service by managing the rentals and returns process, in compliance with Thrifty's policies and procedures Personally welcome customers using with a...
-
Customer Service Representative
1 month ago
St Joseph, United States BakeMark Full timeWhen it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...
-
Customer Service Representative
4 weeks ago
St Joseph, United States BakeMark Full timeWhen it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...
-
Customer Service Representative
1 month ago
St Joseph, United States BakeMark Full timeWhen it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and...
-
Service Expert for Customer Orders
4 days ago
St Louis, Missouri, United States Domino's Pizza LLC Full timeCustomer Service Rep Role at Domino's PizzaJoin our team as a customer service representative and enjoy a fast-paced environment with plenty of opportunities for growth.Key responsibilities include:Taking phone calls and processing ordersMaking pizzas and handling cash transactionsCleaning and lifting up to 25 lbsWe value our team members and offer a range...
-
Patient Access Services Rep II
2 months ago
St Petersburg, United States BayCare Health System Full time**Join the team that is revolutionizing health care BayCare Health System** Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of...
-
Inside Sales Rep
6 months ago
St. Petersburg, United States USHA Full timeInside Sales Rep We are looking for career minded individuals. This is not a job, it's a lifestyle. As an Inside Sales Rep, you'll work directly with America's self-employed small business owners and individuals to help them access an array of innovative and affordable benefit solutions. As demand for our products continue to increase, you will advise...