Service Assistant

4 days ago

Palm Springs, United States Denny Full time

DescriptionAccountabilityReporting to the General Manager and Restaurant Manager, the Service Assistant maintains the restaurant's interior and exterior, keeping all areas clean and organized. Keeps dining room tables cleaned and sanitized. Maintains adequate supply of pots, pans, dishes, glassware, utensils, and ice in service areas throughout shift. Keeps front and back of the house area clean, organized and stocked, at all times, to provide timely guest service. Exhibits Denny's Guiding Principles when interacting with others.Key Business AreasA "Key Business Area" is an area of performance in which the Service Assistant must be successful to meet their accountabilities. Successful results in Denny's Key Business Areas are supported by the following behaviors or actions:Consistently exhibits Denny's Vision, Mission, and Guiding PrinciplesBusses, cleans, and resets tablesChecks restrooms and hand washing stations every half hour for cleanliness and suppliesMaintains exterior curb appeal, keeps restaurant exterior and parking lot free of debrisMaintains restaurant interior to be clean, safe, and inviting for guests and employeesRegularly cleans and inspects dish machine and other machinery as required; maintains proper dish machine chemical levelsProperly sorts and washes all dishware, and promptly replenishes kitchen and dishware in service areasImmediately cleans up spills and broken glasses and dishesAddresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issuesAssists with stocking deliveries; rotates perishable stock in accordance with standardsPerforms sidework and other deep cleaning duties as assignedWillingly assists others without being askedAdheres to Denny's Brand Standards and internal policies and proceduresProvides prompt and courteous service and is cordial to all team members and guestsCompletes all other tasks and duties as assignedEssential FunctionsMust be able to lift and carry supplies and equipment up to 50 lbs throughout shift; places items on high and low shelves in store rooms, service areas, walk-in coolers, and freezersMust be able to bend, stoop, reach, wipe, lift, and grabMust have sufficient mobility to move and operate in work areaMust be able to work inside and outsideMust be able to observe wares for cleanliness and chemical labels for safe handlingMust be able to stand and walk during a 4 to 8 hour shiftMust be able to frequently immerse hands in waterMust be able to work with all Denny's menu productsMust be able to hear well in a loud environment to respond to employee and guest needsMust meet any state, county, or municipal regulation pertaining to health risk concerns about food handlingMust be able to tolerate extreme temperature changes in kitchen and freezer areasMust be able to work with potentially hazardous chemicalsRequirementsAble to work in a team environmentMeets Denny's uniform and grooming standards and maintains them throughout the shiftMust be able to pass all required tests and training requirementsMust be able to work a flexible schedule, including holidays, nights, and weekendsPossesses excellent guest service skillsAble to learn basic tasks and follow instructionsPlaces a value on diversity and shows respect for othersCompany InformationDenny's is America's diner. For over 60 years, our guests have come to our diners to sit back, relax and enjoy delicious, hearty meals 24/7, every day of the year. Our employees are part of a classic, national brand and just like our guests, are family both inside and outside the diner. At Denny's we love to feed people and that means providing meaningful work for our employees that allows them to be fulfilled, realizing that what they do and who they are matter. In short, our family matters to us.Denny's Guiding PrinciplesGuests FirstThey're more than just customers or consumers. They are our guests and we invite them into our homes with open arms. They are the very reason why we are in business and the center of everything we do.Embrace OpennessOpen means so much more than just being open for business 24/7. It means being open to all people, appetites and budgets. It says we are open-minded and open to new ideas. Honest, warm and inviting. Open is the way we think and act every hour of every day.Proud of Our HeritageWe are the classic American diner and proud of everything that means. Since 1953, we have served quality food and healthy portions at a fair price. No matter where we are, our light is always on inviting guests around the world to a place where everyone is welcome.Hungry to WinAt Denny's, we are constantly looking ahead. We are always moving, striving for more, hungry for greatness. We are open to fresh, innovative thinking. We believe we will succeed through teamwork, accountability and pushing the boundaries of ourselves and our Brand.The Power of WeOur Denny's family is our most important asset. We trust, support and respect each other and work together for the greater good. We recognize the contributions of all and empower each and every one of us to achieve great things. Together, we will celebrate our successes and have fun doing it.This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.Denny's may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.This job description does not constitute a contract for employment and may be changed at the discretion of Denny's with or without notice.

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