Patient Resource Navigator

4 weeks ago

Brockton, United States High Point Treatment Center Full time
Patient Resource Navigator

Program/Location: Adult Community Crisis Stabilization (ACCS) / Brockton
Education/Licensure: Bachelors degree in Psychology or related field
Pay Rate: $28/hr
Status: Part time
Shifts: Evenings: Sunday-Saturday 3pm-8:30pm; Evenings: Monday-Friday 3pm-8:30pm

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Benefits:
  • Medical, Dental, and Vision Insurance
  • Long & short-term disability
  • Retirement Plan
  • FSA & DSA
  • Employee Assistance Program
  • Bonus & Referral Programs
  • Eligibility for free classes to become a Licensed Counselor or Recovery Coach
  • Education days to use towards CEU's
  • Free meals at select programs and when available
  • Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)
Patient Resource Navigator Qualifications
  • Bachelor's Degree level degree in Psychology or a related human services field (preferred), or equivalent experience
  • 1+ years of experience
  • Bi-lingual/Multi-lingual applicants are strongly encouraged to apply
  • Excellent interpersonal and communication skills while able maintaining professional boundaries
  • Maintain mental alertness and attention to high detail
  • Maintain a neat and professional appearance and provide excellent customer service as needed
  • Follow established security protocols while using initiative and good judgement without bias
Patient Resource Navigator Duties & Responsibilities
  • Help to support an open access model for screening and assessments for mental health, substance use, and co-occurring treatment services within the CBHC service model
  • Provide initial screenings and assist patients and families with accessing CBHC services
  • Assist patient with intake paperwork and ensure proper release and consent forms are complete
  • Participates in patient outreach and engagement to support access to treatment
  • Coordinates patient transportation services, as needed
  • Provide care coordination and discharge planning activities to support transitions of care
  • Maintain and document collateral contacts with other providers as needed, including, but not limited to primary care physicians, probation, parole, DCF, family members, natural supports, etc
  • Coordinate with local Emergency Services Provider for concerns related to imminent psychiatric risk and hospitalization, referral support for CBHC core services, and follow-up
  • Engage in community outreach activities as needed
  • Perform other duties as assigned; including providing security support for the program to monitor patient and staff safety as part of their duties
Patient Resource Navigator Requirements
  • Must present as courteous and professional at all times
  • Good case management skills
  • Experience working in the mental health/substance use field
  • Demonstrated flexibility and ability to perform multiple tasks
  • Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion
  • Must have the ability to work with others in cooperative and collaborative manner
  • TB screening
  • Certification in the HPTC approved de-escalation program
  • Strong and effective verbal, written and organizational skills
  • Knowledge of basic computer skills and software programs including the ability to learn, use and train HPTC`s electronic medical records
  • Ability to provide leadership and program development within an outpatient site
  • Knowledge of major clinical therapeutic models and behavioral health best practice
  • Strong organizational, verbal and written communication skills

  • Patient Resource Coordinator

    4 weeks ago

    Brockton, Massachusetts, United States High Point Treatment Center Full time

    Patient Resource CoordinatorHigh Point Treatment Center is seeking a skilled Patient Resource Coordinator to support our mission of providing comprehensive mental health and substance use services. As a key member of our team, you will play a vital role in helping individuals access the care they need to achieve personal change and improve their quality of...

  • Recovery Navigator Position for Behavioral Health Services

    3 weeks ago

    Brockton, Massachusetts, United States Gandara Full time

    Explore a Rewarding Career in Behavioral HealthGandara Mental Health Center offers a unique opportunity to join our team as a Recovery Navigator, supporting individuals in their journey towards recovery.About UsAs a leading provider of behavioral health services, Gandara is committed to delivering high-quality care that addresses the complex needs of our...

  • Human Resources Assistant

    3 weeks ago

    Brockton, Massachusetts, United States ThreePDS Inc. Full time

    Job Summary: We are seeking a highly organized and detail-oriented Human Resources Assistant to join our team at ThreePDS Inc. in Brockton, MA. The successful candidate will provide administrative support to our HR department, ensuring the smooth operation of our office.Key Responsibilities:Answering phones and responding to inquiriesServicing walk-ins and...

  • Associate Director, Human Resource Business Partner, Manufacturing, Supply Chain

    3 weeks ago

    Brockton, Massachusetts, United States BioSpace, Inc. Full time

    Job DetailsAt BioSpace, Inc., we are committed to transforming the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status...

  • Patient Registration Team Leader

    1 month ago

    Brockton, United States Brockton Hospital Full time

    Signature Healthcare is Southeastern Massachusetts premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Patient Registration Team Lead

    3 weeks ago

    Brockton, Massachusetts, United States Brockton Hospital Full time

    Job SummaryAs a Patient Registration Team Leader at Brockton Hospital, you will oversee the daily functions of Patient Registration Representatives, train new hires, and resolve issues within the scope of your responsibilities.Key ResponsibilitiesServe as a resource for Patient Registration and Admitting staff and other associates regarding department...

  • Patient Registration Team Leader

    4 weeks ago

    Brockton, Massachusetts, United States Brockton Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Registration Team Leader to join our team at Brockton Hospital. As a key member of our Patient Access department, you will be responsible for overseeing the daily functions of our Patient Registration Representatives, training new hires, and resolving issues within the scope of their...

  • Radiology Patient Access Representative

    4 weeks ago

    Brockton, United States Brockton Hospital Full time

    Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Radiology Patient Access Representative

    3 weeks ago

    Brockton, United States Brockton Hospital Full time

    Signature Healthcare is Southeastern Massachusetts premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Medical Assistant

    4 weeks ago

    Brockton, Massachusetts, United States Integrated Resources Full time

    Job SummaryWe are seeking a highly skilled Medical Assistant to join our team at Integrated Resources. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:Perform initial-response screening following protocols approved by supervising providers.Escort patients to...

  • Family Prevention Specialist

    4 weeks ago

    Brockton, Massachusetts, United States Father Bills & Mainspring Full time

    Job Title: Family Prevention SpecialistAt Father Bill's & MainSpring, we are seeking a highly motivated and compassionate Family Prevention Specialist to join our team. As a key member of our prevention services team, you will play a critical role in helping families achieve self-sufficiency and preventing homelessness in Southern Massachusetts.Key...

  • Patient Registration Representative

    2 months ago

    Brockton, United States Signature Healthcare Full time

    Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Patient Registration Representative

    4 weeks ago

    Brockton, United States Brockton Hospital Full time

    Signature Healthcare is Southeastern Massachusetts’ premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Patient Registration Representative

    1 month ago

    Brockton, United States Brockton Hospital Full time

    Signature Healthcare is Southeastern Massachusetts premier local provider of quality, personalized medical services. We are comprised of the award-winning not-for-profit Signature Healthcare Brockton Hospital; Signature Medical Group (SMG), a multi-specialty physician group of more than 150 physicians practicing in 18 ambulatory locations. We believe our...

  • Human Resources Generalist/Benefits Back-Up

    4 weeks ago

    Brockton, Massachusetts, United States Comprehensive Care Services Full time

    Job SummaryWe are seeking a highly skilled Human Resources Generalist to join our team at Comprehensive Care Services. As a key member of our HR department, you will be responsible for providing comprehensive HR support to our employees, including recruitment, benefits administration, and policy development.This is an exciting opportunity to work with a...

  • Dental Assistant

    4 weeks ago

    Brockton, Massachusetts, United States Recovery Solutions Full time

    About the RoleWe are seeking a highly skilled and dedicated Dental Assistant to join our team at Recovery Solutions. As a key member of our dental clinic, you will play a vital role in providing exceptional patient care and supporting our mission to deliver quality care to every patient with compassion, collaboration, and innovation.Key...

  • Patient Access Coordinator

    1 day ago

    Brockton, United States Good Samaritan Medical Center Full time

    At Good Samaritan Medical Center, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences,...

  • Resource Nurse Position

    3 weeks ago

    Brockton, Massachusetts, United States Brockton Hospital Full time

    Job Summary:Brockton Hospital is seeking a skilled Registered Nurse to join our Float Pool team. As a valued member of our team, you will have the opportunity to work in a dynamic and diverse environment, providing care to patients in various medical-surgical units.Responsibilities:Provide high-quality patient care, including assessment, diagnosis, and...

  • Respiratory Therapist

    3 weeks ago

    Brockton, Massachusetts, United States Brockton Hospital Full time

    Job Summary:As a Respiratory Therapist at Brockton Hospital, you will play a vital role in providing high-quality patient care. Under the supervision of the Manager of Respiratory Care and the clinical direction of the Medical Director, you will administer and monitor prescribed diagnostic and therapeutic respiratory care procedures to assist patients in...

  • Hospice Care Specialist

    3 weeks ago

    Brockton, Massachusetts, United States Constellation Health Service Full time

    About the Role:We are seeking a skilled and compassionate Registered Nurse (RN) to join our Hospice Team as a Per Diem RN. As a Hospice Care Specialist, you will provide high-quality, patient-centered care to individuals in need of end-of-life support. Key Responsibilities:Deliver skilled nursing care with unparalleled compassion and empathy.Assess,...